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Emails from RoadRunner and Comcast not playing nice with Apple’s servers

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The Apple discussion boards are starting to heat up with an issue related to users not receiving emails from particular domains sent to their me.com/ .mac accounts. The problem appears to specifically related to RoadRunner and Comcast domains, and is affecting users across the U.S.

The issue is related to me.com accounts being unable to receive emails from rr.com and comcast.com domains. One user reports being unable to receive emails from “hawaii.rr.com”, while others report the same for “tampabay.rr.com”, and “rochester.rr.com”. It appears Apple’s servers aren’t playing nice with the domain, although some users report receiving emails up to 24 hours late, which would indicate the domain isn’t being blocked entirely. Emails forwarded from one account, such as an rr.com account, to a .me account are apparently not affected.  There are a few mentions of the same issue for emails sent from Comcast.net as well.

Just today my boss’s emails stopped showing up in my inbox – online, in Mail, or on my phone.  I am able to send files to him.  He is sending and receiving emails.  The problem seems to be entirely between hawaii.rr.com (his email, time warner/roadrunner) and my .me/.mac mail account (neither work).  I am able to use my gmail account and my .me/.mac account just fine together.

At this point the problem seems to be inconsistent, but impacting a lot of users across the country nonetheless. Users in the Apple Support Communities report that Comcast claims it’s a “a .mac problem”, while one poster says rr.com has forwarded the issue to their engineering team. Most seem to believe it’s an issue on Apple’s end. We’ll keep you posted when Apple addresses the problem.

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Best Buy: Santa better watch his back

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[youtube=http://www.youtube.com/watch?feature=player_embedded&v=Hfcl1Z_PjfE]

Love this Best Buy commercial but I’m not sure Apple’s Retail division does.  Best Buy also undercuts Apple significantly in Mac prices.  For instance, they have the 15 and 17-inch MacBook Pros $200 off and $150 off the 13-inch MacBook Pro as well.

They even have $50 iTunes gift cards for $40. (see all discounts)

No offense to our friends at Best Buy, but those price discounts often have a cost: you will almost always get better customer support at an Apple Store. 
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Apple Store Doorbuster finds familiar brochure, chipper salespeople

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This brochure might look familiar but it is now out in the open.  Our leak earlier this week was obviously spot on.

Early visitors to the Apple Store noted that there was a lot of traffic but things were orderly and with the help of “EasySteal”, they were in and out in a matter of minutes and saved lots of money.  Hit up our Black Friday 2011 Price Guide to get the best deals on Apple hardware and accessories.

[slideshow]
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Apple Black Friday Price Guide – Get the lowest prices, updated live

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It’s Black Friday and we’ve got the best deals from around the web on Apple products and accessories. Although most of the Apple Store prices (which we stumbled upon a few days ago) are moderate discounts, some are actually the lowest we could find, especially in iPads and accessories.  We’re updating all day long so come back early and often…and don’t forget to check 9to5toys.com.


s:
 Model Retail Apple BF MacMall Amazon BestBuy  Misc.
 MB Airs 11″ Air 2GB/64GBcBook
Air
$999 $898 $938.99 $954
$849.99
11″ Air 1.6GHz 128GBok Air $1,199 $1,098 $1,139.99 $1,098
 $1139.99
13″ Air 1.7GHz 128GBok Air $1,299 $1,198 $1,197.99 $1,230
 $1230.00
13″ Air 1.7GHz 256GBok Air $1,599 $1,498 $1,497.99 $1,550
 $1550
 MB Pros 13″ 2.4GHz MB Pro $1,199 $1,098 $1,097.99 $1,054.09
 $1050  2.3GHz $999
13″ 2.8GHz MB Pro $1,499 $1,398 $1,397.99 $1424.99  $1429.99
15″ 2.2GHz MB Pro $1,799 $1,698 $1,697.99 $1709.99  $1709.99
15″ 2.4Ghz MB Pro $2,199 $2,098 $2,058.99 $2059.99  $2059.99
17″ 2.4GHz MB Pro $2,499 $2,398 $2,348.94 $2299.99   $2299
Desktops:
2.3GHz Mac Mini $599 $599 $564.99 $594  $568.95
2.5GHz Mac Mini $799 $799 $759.99 $769  $769
2.0GHz Mac Mini Server $999 $999 $959.99 $972
21″ 2.5GHz iMac $1,199 $1,098 $1,097.99 $1156       $1049
21″ 2.7GHz iMac $1,499 $1,398 $1,397.99 $1398  $1419
27″ 2.7GHz iMac $1,699 $1,598 $1,597.99 $1598  $1607
27″ 3.1GHz iMac $1,999 $1,898 $1,894.95 $1895  $1895
iPods
8GB iPod Touch $199 $178 $189.98 $190  $145*  $184 MC
32GB iPod Touch  $299 $268 $274.95 $275  $275  $260 MC
64GB iPod Touch $399 $358 $364.95 $364  $365  +$40GC
Nano 8GB $129 $118 $121.99 $122  $125
Nano 16GB $149 $138 $139.99 $141  $145
Classic $249 $249 $228.00  $229  $245
iPads
16GB Wifi  $499 $458 $454.99  $75 GC 
32GB Wifi $599 $548 $544.99
64GB Wifi $699 $638 $654.99
SmartCover Poly $39 $28  $39
Smartcover Leather $69 $58  $69
Misc: Apple Digital AV adapter  $39  $39  $29
Apple Thunderbolt Display $999 $999  $959  $929 MC
Apple TV $99 $99  $94.99 $89.99  $89.99  $89.9 MC
iTunes Gift Cards ($100) $100 $90  varies $80
Wireless Keyboard $69 $58  $69
Magic Mouse $69 $58  $69
Magic Trackpad $69 $58  $69

Apple Store Refurbished items come with Apple’s one year warranty and are as good as new. AT&T has 64GB iPad 3G for $479. DailySteals has a 16GB iPad for $280 (refurb).  iPhone4 16GB Refurb is $49 with activation, Frys has $25 off of current iPhones

Software:

  1. Microsoft Office for Mac is $70 at Amazon or $100 for the Family Pack
  2. Parallels is $35 PLUS you get $40 off Windows when you buy Parallels, VMWare Fusion is $28
  3. Adobe Photoshop Elements $48 at Amazon, Premiere Elements:  $50, Lightroom Student Teacher :$89 Full Version $100 CS5: $289
  4. Quickbooks 2012 is $125
  5. Toast 11 Pro $80

Misc:
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Your best Black Friday deals are on at 9to5Mac and 9to5Toys

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Like everyone, we’re gearing up for Black Friday with the best online and offline deals on electronics products that our readers are after.  Always ongoing, 9to5Toys.com has the best deals on Apple products and accessories from around the web, including some cool new stuff you might not have seen elsewhere.  However, starting on Black Friday morning at Midnight, we’ll be promoting the best deals throughout the day on 9to5mac.com, making sure you have the lowest price options on all of your Apple products and accessories.

As always, we aren’t just going to barf out a list of prices from retailers.  We curate to only find exceptional deals.  For instance, we were the first to find the Apple Store Black Friday Ad which showcases the 11.6″ MacBook Air starting at $898.

Also, no one touches this Best Buy $200 off  13-inch MacBook Air we dug up earlier this week.  We’re seeing 1080P displays falling below $100 (here and here) at MacConnection already.  We’re finding iPods and iPads which will be at their lowest prices ever and often be bundled with free accesories and giftcards.  There is tons of Free Music at Amazon. The list goes on and on.

Make sure to stop by on Black Friday and as always 9to5Toys for the latest deals.
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Letters to Steve: Steve Jobs fan mail gets a Kindle Book treatment

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The title says it all: “Letters to Steve: Inside the E-mail Inbox of Apple’s Steve Jobs“. A new book penned by CNN technology writer Mark Milian takes a look at the hundreds of emails between Jobs and the people that discovered his publicly available email address. It also includes never-before-published e-mails exclusive to the book, which is available starting today for $2.99 on Amazon.

This book is based on interviews with many of the customers and fans Jobs communicated with. These tales reveal the intricacies of how Jobs portrayed himself as likable and accessible through direct interaction with fans. He handled customer-service inquiries himself and carefully revealed hints about upcoming Apple products, guaranteeing headlines on blogs. However, some of these letters, when analyzed, provide a glimpse into his “reality distortion field,” in which he lobs insults, bends the truth and uses misdirection in order to manipulate anyone on the receiving end.

To accompany the release of the book, CNN is running a three-part series on their website. The first part in that series was published today and details Jobs’ emails related to customer service. Here’s an excerpt where customer  Scott Steckley recalls receiving a phone call from Jobs after emailing him regarding a long wait for his Mac repair:

“Hi Scott, this is Steve,” Steckley recalled hearing from the other end of the phone.

“Steve Jobs?” he asked.

“Yeah,” Jobs said. “I just wanted to apologize for your incredibly long wait. It’s really nobody’s fault. It’s just one of those things.”

“Yeah, I understand.”

Then Jobs explained that he expedited the repair. “I also wanted to thank you for your support of Apple,” Jobs said. “I see how much equipment you own. It really makes my day to see someone who enjoys our products so much and who supports us in the good times and bad.”

This next one has been posted before but is still entertaining:

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You’ll find the top 3 Popular Science “Best of What’s New” award winners in Apple’s Macs

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Popular Science Magazine is once again declaring their Best of What’s New Awards for 2011, and not so surprisingly this year’s top three spots in the computing category are all technologies that you will find in Apple’s latest lineup of Macs.

At number one we have OS X Lion which earned a spot for its ability to close the gap between desktop and mobile operating systems with the publication calling it “the first step toward a computing landscape in which one interface can serve all purposes”.

The number two spot goes to Intel Sandy Bridge chips and their ability to reduce “data’s travel time from component to component by replacing lengths of wire with nearly a billion close-knit microscopic transistors”. We know Apple just recently refreshed their MacBook Air and Mac Mini lineup with new Sandy Bridge processors, and future Macs will likely get the same treatment. The new Thunderbolt I/O has also been an emerging technology Apple has adopted for future Macs, and that brings us to number three…

Last but not least, we have Intel Thunderbolt at the number three spot, which we all know Apple teamed up with Intel to help develop and is now being implemented on future iterations of iMacs and MacBooks. Minor limitations aside, its contribution to the tech industry is pretty obvious, as Popular Science puts it, “Thunderbolt’s wires are the first to combine the languages that handle data and display in one channel, making it faster and more versatile than any other connection”.


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Gassée: Thank God Apple chose Steve Jobs’s NeXT over my BeOS

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[youtube=http://www.youtube.com/watch?v=N2C2oCsrqcM]

Jean-Louis Gassée, Apple’s former head of Macintosh product development between 1981-1990, has commented on Apple’s crucial choice of Steve Jobs’s NeXTSTEP as their operating system back in 1996 instead of BeOS, his own creation. Much of NeXTSTEP code would make possible Mac OS X, later adapted for Apple’s mobile devices.

Speaking at a Churchill Club “Steve Jobs’ Legacy” talk event (which is fantastic the whole way through – above) in San Jose yesterday, Gassée remarked (at about an hour in):

Thank god that didn’t happen, because I hated Apple’s management.

BeOS was pretty good, mind you. Positioned as a multimedia platform, BeOS benefited from symmetric multiprocessing, pervasive multithreading, preemptive multitasking and BFS, a custom 64-bit journaling file system known as BFS. It too was developed on the principles of clarity and an uncluttered design.

So why did Apple side with NeXT and acquired the company on February 4, 1997 for  $429 million? In hindsight, even though beOS was pretty good, it was the aquisition of Jobs that was worth to Apple more than the NeXTSTEP software. Or, as Gassée put it, “Jobs’s acquisition of Apple”.


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New iOS security exploit lets apps read users’ information by executing unsigned code

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[youtube=”http://www.youtube.com/watch?v=ynTtuwQYNmk&feature=player_embedded”]

Security expert Charlie Miller has found a flaw in code signing on iOS devices (via Forbes) that allows developers to sneak malware apps onto the App Store without Apple’s detection. The malware can then be used to read user’s contacts, make the phone vibrate or sound a ringtone, steal user’s photos, and more whenever the developer chooses. Sketchy!

To shed more light on the exploit Miller is giving a talk at the SysCan conference in Taiwan next week, but he does a good job in showing it off in the video above. Miller isn’t a novice to iOS and Mac security by any means. In 2008 Miller broke into the MacBook Air in two minutes through Safari and more.

Users would definitely be taken by surprise, seeing as we’re all pretty comfortable with how secure Apple keeps the App Store with the company’s review process. Sadly, it looks like any app could be used to harm users. For now, we suggest you keep away from lesser-known apps and developers until Apple issues a fix for the exploit.

Miller’s app has been both removed from the App Store and his developer account has been closed. At any rate, this was definitely a nice find.

Adobe Photoshop Lightroom: $150

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From the Toys Section:

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Amazon offers Adobe Photoshop Lightroom 3 for Windows and Mac, model no. 65064073, for $149.99. With free shipping, that’s tied with our October mention of a downloaded version and the lowest total price we could find by $130. This photo editing software is designed for use with RAW files.

Adobe charges $89 to download Lightroom 3 if you are a student or teacher. More Adobe deals here including up to 80% off for Academics.
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Thunderbolt 13-inch MacBook Pro drops below $1000 ($987.99)

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From 9to5toys.com:

Update: Drops to $987.99

MacConnection drops the price on the base MacBook Pro 13 inch from $1199 to $999 after a $50 rebate with free shipping.  Even without the rebate, it is the lowest price we could find on a Thunderbolt-equipped MacBook Pro anywhere.  This model includes Intel 3000 Graphics, LED-backlit display, 802.11n wireless, full-size backlit keyboard, Multi-Touch trackpad, FaceTime camera, Bluetooth 2.1 + EDR, Thunderbolt port, and up to 7 hours of battery life.

Note that this is last month’s  model with a marginally .1GHz slower processor and smaller 320GB HDD which were upgraded slightly a few weeks ago.

You can also pick this up for $929 factory refurbished or $1199 newat the Apple Store.
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Apple releases iTunes 10.5.1 Beta 2 to developers, featuring iTunes Match for Apple TV

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Following the release of iOS 5.0.1 this afternoon to developers, Apple has released iTunes 10.5.1 Beta 2 to developers this evening. Along with being posted to the Developer Center, Apple has sent out the following email to developers. In the email Apple now reveals that iTunes Match has been made available for Apple TV. This update also includes a number of bug fixes. Sadly, iTunes Match still isn’t available to the public.

iTunes 10.5.1 beta 2 is now available and includes a number of important stability and performance improvements. iTunes Match is also now available for testing on Apple TV.

On your Apple TV, choose Music > Turn on iTunes Match.

Please remember to backup regularly and do not delete the music you add to iCloud from your computer.

How’s it looking on your Apple TV? Let us know; tips@9to5mac.com. Full email after the break:


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MacTech declares Parallels 7 the Virtualization performance champ on the Mac

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Windows/Linux Virtualization on the Mac is mostly a 3 player game these days. You have the open source/free VirtualBox that was purchased by Oracle as part of its Sun acquisition two years ago. It is a basic emulator which works as a get what you pay for kind of basic functionality solution. Oracle isn’t big on free Open Source products so don’t expect it to get a lot better any time soon.

That leaves the two big players, Parallels and VMware Fusion. Both companies recently released updates to their software and both can now virtualize another instance of Mac OS X (great for developers who need to test their apps on older software or users who need applications that require Rosetta for instance). MacTech did a comprehensive set of Benchmarks and came away with a clear speed winner.

In almost every test, the $79 Parallels 7 beat the $49 VMware Fusion in speed (as you can see from the graphic above).

In the vast majority of overall our tests, Parallels Desktop 7 won. Again, if you count up the general tests (including the top 3D graphics scores), Parallels won 60% of the tests by 10% or more. And, if you include all the tests where Parallels was at least 5% faster, as well as the balance of the 3DMark06 graphics tests, Parallels increased the lead further. In other words, Parallels Desktop 7 beat VMware Fusion 4.0.2 in 74.9% of the general tests we ran, and Parallels was double the speed or more in almost a quarter of the top-level tests.

VMware obviously has a larger install base in the Enterprise with a longer history of virtualization on the PC. However with benchmarks leaning heavily toward Parallels, some Mac-focused businesses may start to tip toward Parallels.

We’ll have an in-depth look at Parallels 7 coming up as well as a contest where we’ll be handing out a few interesting prizes including a MacBook Air. Stay Tuned!


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Bill Gates on Jobs bio quotes “he said a lot of very nice things about me and he said a lot of tough things” [Video]

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[youtube=http://www.youtube.com/watch?v=PtILiyMGl84&start=360]

Gates defends himself slightly but seems smart enough (and secure enough) not to handle the tough words head on.

“Well, Steve and I worked together, creating the Mac. We had more people on it, did the key software for it.”

“So, over the course of the 30 years we worked together, you know, he said a lot of very nice things about me and he said a lot of tough things. I mean, he faced several times at Apple the fact that their products were so premium priced they literally might not stay in the marketplace. So, the fact that we were succeeding with high-volume products, including a range of prices, because of the way we worked with multiple companies, its tough.”

“At various times, he felt beleaguered. He felt like he was the good guy and we were the bad guys. You know, very understandable. I respect Steve, we got to work together. We spurred each other on, even as competitors. None of that bothers me at all.”

It is getting harder and harder to hate Bill.


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Apple updates Smart Covers, kills the Orange but adds a lovely dark gray (and “color-matched fiber lining”)

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New MacBook Pros weren’t the only thing updated quietly in the Apple Store this morning. Apple has updated the whole line of Smart Covers for iPad. You’ll notice the Orange Smart Cover is now gone and Apple has added a lovely Dark Gray Polyurethane model. Apple has added “color matched microfiber lining” to the description of the leather products (gone are the gray lining across the board) as you can see in the images below:


click to enlarge

Apple has also improved the colors of the Smart Covers as well:



click to enlarge

The whole line gets new part numbers but prices have not changed. Notice the subtle color change comparisons below:


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Apple quietly updates MacBook Pros with faster processors and bumped specs

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As leaked by Mr. X (and it didn’t take until November) Apple quietly updated its MacBook Pro line this morning. There are slight processor speed improvements across the board with updated hard drives and video cards peppered throughout. Compare today’s MacBook Pros, above, with yesterday’s MacBook Pros, below:


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Review: BookBook case, the ultimate hollowed out book trick for your Air

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I took Twelve South’s BookBook for Air for an extensive spin through a bunch of everyday usage scenarios and in various urban and Mediterranean settings.

I have an admission to make: I’ve never been a big fan of protective cases for Apple products. There, I said it. I especially have an issue with notebook cases, many of which unfortunately can be brushed off as cheap-looking, overpriced gimmicks that don’t hold a candle to Apple’s industrial design. I didn’t cave even after the paint had started to come off of my first Apple notebook, a titanium-clad PowerBook G4, because I bumped it one time too many.

It is fair to say that in all those years I’ve never gotten my head around utilizing protective sleeves to keep my pricey hardware in pristine condition. To me, Apple gear is meant to be displayed, touched and marveled at. The BookBook case for Air has changed my preconceived notions overnight. Oozing style, premium quality, convenience and authenticity, it’s the first case I reckoned would actually protect my Air whilst keep those prying eyes at bay. It’s what notebook cases are meant to be, at least in my view.



If there ever was such a thing as the ultimate hollowed book trick, this is probably it.


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New MacBook Pros launching as soon as next week at current price points

Last week we exclusively reported that the current line of MacBook Pros is severely constrained and that part numbers for a new MacBook Pro line had surfaced. Based on these similar internal part numbers, the new MBP’s design should be the same as the current design.

Now, we’ve received pricing for the new laptops and the prices for each unit are the same as the prices for the current generation.

With supplies only becoming more constrained, and with shipments already touching down in select countries, we think a launch next week is likely (between Tuesday and Thursday). That is, of course, if there are no unforeseen circumstances. Thanks Mr. X! 

One more thing… after the break:


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Tim Cook calls Siri “profound innovation”, talks patent disputes, and Thailand. Tablet market could be bigger than the PC market

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Live from Apple Q4 2011 earnings call, Tim Cook is answering questions from the press and just discussed, among other things, his thoughts on Siri, patents disputes, and the disaster in Thailand.

Of course Cook was asked to comment about Siri and did so using the words “amazing” and “incredible” calling it a “profound innovation” and saying, “over time…many, many people will use it in a substantial way”.

Talking on patent disputes, Cook of course wouldn’t discuss specific cases but did note:

“We spend a lot of time and money and resource on coming up with incredible innovation…we dont like it when someone else takes those”, he continued, “unfortunately we’ve been pushed into the court system as a remedy.”

When asked to talk about the potential unibody enclosure shortage we reported yesterday, he mentioned it’s being treated as a concern and that Apple is “currently investigating”. He also talked about the recent disaster in Thailand and its potential impact (quote via This is my next):


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Apple leaks clues to new MacBook Pros on its own website?

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Last week we revealed that Apple is planning a small refresh for its MacBook Pro line with modest CPU bumps and possibly improved Bluetooth Wireless networking. Today we’ve found what seems to be evidence for such a refresh in Apple’s own online store.

If you do a search on Apple’s online store for ‘MacBook Pro’, you get a list of Apple’s products. In that list of products, there are two mysterious entries for ‘Macbook Pro Memory Model’ toward the bottom with the caption “Ships: Coming in November”.

Perhaps more interestingly, they link to the following two URLs which aren’t currently active:

http://store.apple.com/us/product/ME_17_2_33_MBP?mco=MTY3ODQ5OTY

http://store.apple.com/us/product/ME_17_2_4_MBP_PREV?mco=MTY3ODQ5OTY

We’ve heard that these could be the spare part part numbers for the new MacBook Pros and the 2_33 and 2_4 could be the new speeds of the quad-core Intel Core i7 processors (current is 2.0 to 2.3 GHz). If they are spare parts, these often ship a week or so after the new products so the MBPs could come sooner than ‘November’.

Update: 4-year-old MacBook Pro RAM has a similar URL but it isn’t certain if the two parts are related.


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