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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Device imaging is dead, long live the Device Enrollment Program

Device Enrollment Program

Device imaging in the IT world has been commonplace for a very long time. It’s the process of taking a purchased laptop/desktop and applying a custom setup before deploying it to the end-user. This custom setup will include items like corporate applications, corporate policies, etc. Once a custom image has been applied to the machine, it can then be deployed to the end-user. For many years, this practice has been the standard operating procedure for corporate IT departments. For Apple organizations, imaging is dead, and the device enrollment program is now the process IT departments should be using.
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Apple @ Work Podcast: Does your business need a podcast?

Apple At Work

In this episode of the Apple @ Work podcast, Bradley is joined by Adam Vazquez of Heard Podcasts to discuss business podcasts, why now is a great time for brands to start a podcast, and how to get started.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.


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Apple @ Work: What does device deployment look like during work from home?

Zero Touch Deployment

COVID–19 will likely change a lot of things in our world forever, and I’ve been thinking through a lot of what will change in the enterprise technology world. One of the key things I’ve come to realize is that new device onboarding and deployment will have to become zero-touch in a world where employees will likely be remote at least part of the time.
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Apple @ Work Podcast: Transforming Healthcare with iPad

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Lindsey Koshansky of Locus Health to discuss at-home patient monitoring with iPad, improving patient satisfaction, and the future of healthcare.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.


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Apple @ Work: What are the best management options for Ubiquiti networks?

Ubiquiti hosting

Ubiquiti is a popular networking choice for small and medium-sized businesses. It offers extremely low costs with a useful feature set for many organization’s needs. There are a lot of plusses and minuses to using Ubiquiti products, but I am not getting into that aspect today. What I do want to look at are Ubiquiti management options.


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JumpCloud MDM

JumpCloud expands Apple enterprise offering by adding MDM solution

JumpCloud, the makers of the popular cloud directory service, is expanding its product portfolio to offer a new mobile device management solution for Apple enterprises. JumpCloud has been a popular ‘directory-as-a-service’ vendor for Apple enterprises looking to move away from Microsoft’s Active Directory. The JumpCloud MDM solution will work directly with Apple’s MDM APIs.
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Apple @ Work Podcast: The future of Wi-Fi, and what 6Ghz means for connectivity

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Perry Correll from Extreme Networks to talk about what the FCC’s proposal for the 6GHz band to become unlicensed will mean for Wi-Fi in the enterprise.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.


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Apple @ Work: Killing the Xserve was step one in Apple’s plan to dominate the enterprise

Xserve

Back in 2010, Apple surprised us all when it killed the Xserve. Although it wasn’t near as popular as Linux and Window Servers, it still had its place among macOS heavy enterprises. OS X Server (now macOS Server) provided several useful features that don’t really exist in today’s enterprise market. Why did Apple kill the Xserve and begin stripping features from macOS Server?
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Apple @ Work Podcast: How do you secure cloud applications?

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Shane Moore from Bitglass to talk about the security risks of the move to cloud applications. Even if you are securing the authentication process, there is still more to consider for IT managers when it comes to creating a security environment in cloud services.


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Apple @ Work Podcast: FIDO Alliance and the future of passwords

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In this episode of the Apple @ Work podcast, Bradley is joined by Joel Rennich to discuss the FIDO Alliance and the future of password management for the enterprise and consumers.


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Apple debuts Shared iPad for Business, Assessment Mode for Mac, custom school apps, and more

Along with the release of iOS 13.4, iPadOS 13.4, and macOS 10.15.4, Apple also released several exciting new features aimed to simplify the lives of its enterprise and K-12 customers. Among the new features are Shared iPad for Business, Assessment Mode for Mac, Shared iPad Temporary Session for K-12, and Proxy support for APNs.


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Apple @ Work Podcast: Remote Work and Distance Learning Webinar Replay

Apple at work podcast

In this bonus episode of the Apple @ Work podcast, Bradley does a live webinar to discuss distance learning and remote work as the world suddenly has to move home. Bradley is also joined by Sam Johnson, Chief Customer Officer at Jamf to discuss how their entire workforce went home to work. If you’re viewing this in your podcast app, a web replay is available on the 9to5Mac YouTube page.


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Apple @ Work Podcast: Simplifying digital signage with Apple TV

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In this episode of the Apple @ Work podcast, Bradley is joined by Anna Myroshnychenko from Kitcast to talk about using the Apple TV for digital signage in schools, restaurants, office buildings, etc. We’re adding some additional audio equipment in future episodes to improve sound quality, so thanks for your patience!


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Join our Apple @ Work Live Webinar on Remote Work on March 20th

Apple at work podcast

Due to the worldwide pandemic, we are currently facing a lot of businesses and almost all schools being forced to move to a distance learning and remote work model without much notice. I’ve gotten a number of questions about how to enable remote work and set up distance learning tools. I thought it would be great for us to have a live webinar with our Apple @ Work community to discuss best practices and answer questions.


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Apple @ Work: Why cloud networking is going to be essential for Apple enterprises

Apple Macbook

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

Over the past few weeks, I have been looking at how forward-thinking Apple-focused organizations should be moving their overall operations to “the cloud” or software-as-a-service solutions. In previous weeks, we looked at email, web hosting, network security, and more. This week, I am going to look at how cloud networking has revolutionized how IT departments should be managing their core infrastructure. I will also discuss cloud networking, device management, and endpoint security.
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Apple @ Work: Email hosting, cameras, and web filtering should be cloud-based in 2020

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

As we continue our cloud-first series for Apple-focused organizations, I’m going to look at four key areas that should be in the cloud going forward. The topics this week are web hosting, email, web filtering, and cameras. While a few of these are pretty forward-thinking (web filtering and enterprise cloud-based cameras), as your organization grows, you’ll appreciate the scalability this choice brings.
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Apple @ Work Podcast: Past, present, and future of identity in the enterprise

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In the first episode of the Apple @ Work podcast, Bradley talks with Gregory Keller, Chief Strategy Officer at JumpCloud. They look at the history of how enterprise IT departments have managed identity through the various eras of enterprise IT, why BYOD was a bad idea, and what the future holds for identity management in a world where employees might bring in four devices each day.


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Apple @ Work: Why Apple-focused enterprises should be using cloud-services

Cloud computing data center

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

Cloud computing is a term thrown around by everyone in today’s enterprise IT environment. For the next few weeks, I want to discuss what cloud computing is, why it’s beneficial for organizations of all sizes, how to build an Apple-focused organization around the cloud, and my experiences.


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Apple @ Work: ‘Apple Device Management’ book is the resource all IT managers need to have

Apple Device Management book

As someone who’s been managing iPads and Macs for a long time, I know there are a lot of “nooks” where settings are in various mobile device management systems. I’ve learned a lot of things through trial and error as the platforms have evolved, but that isn’t useful for new technicians. A new book was recently published that I feel is essential for anyone who works with Apple products in the enterprise. I just finished reading Apple Device Management: A Unified Theory of Managing Macs, iPads, iPhones, and AppleTVs, and I think it’s going to become the handbook for Apple device management.
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