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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Killing the Xserve was step one in Apple’s plan to dominate the enterprise

Xserve

Back in 2010, Apple surprised us all when it killed the Xserve. Although it wasn’t near as popular as Linux and Window Servers, it still had its place among macOS heavy enterprises. OS X Server (now macOS Server) provided several useful features that don’t really exist in today’s enterprise market. Why did Apple kill the Xserve and begin stripping features from macOS Server?
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Apple @ Work Podcast: How do you secure cloud applications?

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Shane Moore from Bitglass to talk about the security risks of the move to cloud applications. Even if you are securing the authentication process, there is still more to consider for IT managers when it comes to creating a security environment in cloud services.


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Apple @ Work Podcast: FIDO Alliance and the future of passwords

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In this episode of the Apple @ Work podcast, Bradley is joined by Joel Rennich to discuss the FIDO Alliance and the future of password management for the enterprise and consumers.


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Apple debuts Shared iPad for Business, Assessment Mode for Mac, custom school apps, and more

Along with the release of iOS 13.4, iPadOS 13.4, and macOS 10.15.4, Apple also released several exciting new features aimed to simplify the lives of its enterprise and K-12 customers. Among the new features are Shared iPad for Business, Assessment Mode for Mac, Shared iPad Temporary Session for K-12, and Proxy support for APNs.


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Apple @ Work Podcast: Remote Work and Distance Learning Webinar Replay

Apple at work podcast

In this bonus episode of the Apple @ Work podcast, Bradley does a live webinar to discuss distance learning and remote work as the world suddenly has to move home. Bradley is also joined by Sam Johnson, Chief Customer Officer at Jamf to discuss how their entire workforce went home to work. If you’re viewing this in your podcast app, a web replay is available on the 9to5Mac YouTube page.


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Apple @ Work Podcast: Simplifying digital signage with Apple TV

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In this episode of the Apple @ Work podcast, Bradley is joined by Anna Myroshnychenko from Kitcast to talk about using the Apple TV for digital signage in schools, restaurants, office buildings, etc. We’re adding some additional audio equipment in future episodes to improve sound quality, so thanks for your patience!


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Join our Apple @ Work Live Webinar on Remote Work on March 20th

Apple at work podcast

Due to the worldwide pandemic, we are currently facing a lot of businesses and almost all schools being forced to move to a distance learning and remote work model without much notice. I’ve gotten a number of questions about how to enable remote work and set up distance learning tools. I thought it would be great for us to have a live webinar with our Apple @ Work community to discuss best practices and answer questions.


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Apple @ Work: Why cloud networking is going to be essential for Apple enterprises

Apple Macbook

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

Over the past few weeks, I have been looking at how forward-thinking Apple-focused organizations should be moving their overall operations to “the cloud” or software-as-a-service solutions. In previous weeks, we looked at email, web hosting, network security, and more. This week, I am going to look at how cloud networking has revolutionized how IT departments should be managing their core infrastructure. I will also discuss cloud networking, device management, and endpoint security.
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Apple @ Work: Email hosting, cameras, and web filtering should be cloud-based in 2020

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

As we continue our cloud-first series for Apple-focused organizations, I’m going to look at four key areas that should be in the cloud going forward. The topics this week are web hosting, email, web filtering, and cameras. While a few of these are pretty forward-thinking (web filtering and enterprise cloud-based cameras), as your organization grows, you’ll appreciate the scalability this choice brings.
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Apple @ Work Podcast: Past, present, and future of identity in the enterprise

Apple at work podcast

Apple @ Work Podcast is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

In the first episode of the Apple @ Work podcast, Bradley talks with Gregory Keller, Chief Strategy Officer at JumpCloud. They look at the history of how enterprise IT departments have managed identity through the various eras of enterprise IT, why BYOD was a bad idea, and what the future holds for identity management in a world where employees might bring in four devices each day.


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Apple @ Work: Why Apple-focused enterprises should be using cloud-services

Cloud computing data center

Apple @ Work is brought to you by Jamf, the standard for Apple in the enterprise. Learn more at Jamf.com/9to5mac.

Cloud computing is a term thrown around by everyone in today’s enterprise IT environment. For the next few weeks, I want to discuss what cloud computing is, why it’s beneficial for organizations of all sizes, how to build an Apple-focused organization around the cloud, and my experiences.


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Apple @ Work: ‘Apple Device Management’ book is the resource all IT managers need to have

Apple Device Management book

As someone who’s been managing iPads and Macs for a long time, I know there are a lot of “nooks” where settings are in various mobile device management systems. I’ve learned a lot of things through trial and error as the platforms have evolved, but that isn’t useful for new technicians. A new book was recently published that I feel is essential for anyone who works with Apple products in the enterprise. I just finished reading Apple Device Management: A Unified Theory of Managing Macs, iPads, iPhones, and AppleTVs, and I think it’s going to become the handbook for Apple device management.
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Apple @ Work: G Suite has brought immense benefits to Apple focused organizations

G Suite in Apple School

When I first got started in education in October of 2009, the school I went to work for was still running Exchange 2003 for their email. Users who were using iPhones were using IMAP since native ActiveSync required Exchange 2007. One of the first things I planned to do was migrate everyone to “Google Apps for Your Domain” (what G Suite was previously known as) sooner than later.


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IDC reports Apple set to gain 13% of Windows 7 upgrades as Microsoft ends support

Apple Enterprise

Today is an important day for IT managers across the world. January 14th, 2020 is when Microsoft is ending support for Windows 7. I’ve seen much less angst about this transition than I saw for Windows XP. Windows 7 was an important OS as it helped Microsoft rebound form the disaster that was Windows Vista. It was initially released in 2009, so it’s had a long run even as Microsoft has transitioned to Windows 10. What does this mean for IT departments? It means change, and for Apple, change is an opportunity.
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Apple @ Work: Mac Pro fills an important need for Apple’s enterprise goals

Mac Pro external display

The Mac Pro was recently released to much fanfare after years of speculation about features, price, and design. While the pricing of the machine and its upgrade options have caused somewhat of an uproar, it certainly has its place in the IT world. After looking over all the information about the machine, watching reviews, and pondering its place in the enterprise, here’s a look at the Mac Pro from an enterprise perspective.
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Apple @ Work: What are Apple’s top ten enterprise innovations of the past decade?

iPad classroom

As we wrap up the decade, one trend has been clear: Apple’s enterprise growth. We heard at JNUC that all Fortune 500 companies are using Apple products. We’re seeing companies build enterprise security tools for macOS. We’re seeing from IBM that their employees who use macOS generally perform better at work as well. It’s been a great decade, and this week, I want to look at Apple’s top ten enterprise (and K-12) innovations.
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Apple @ Work: Here’s how Apple TV has quietly become a robust digital signage solution

Apple TV digital signage

Digital signage is everywhere now. From the low-cost pizza place to movie theatres to major sports arenas, it’s everywhere. Rarely do you see signage that has to be manually changed due to the cost of continual updates. For small businesses, digital signage has often been out of reach because of the high initial cost and complexity of deployment (server infrastructure, complicated software, expensive maintenance, etc.). Thanks to the Apple TV, its management APIs, and some cloud-based software, even the smallest retail stores can now have a digital signage solution.
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Apple @ Work: Would an Enterprise Screen Time API force employees to disconnect from work?

Screen Time

Apple released Screen Time initially with iOS 12, and it has continued to refine it since. I’ve enjoyed using it as a parent with my children’s iPad as a way to automatically disable their devices after a certain amount of time. Since then, we’ve had various articles looking at how Apple could improve Screen Time. Ben Lovejoy argued that a Screen Time API would allow third-party developers to expand beyond what Apple has built. I mentioned last December that I would love to see some enhanced Safari filtering options, iMessage history, and more. After I attended JNUC 2019, I started wondering what Screen Time for the enterprise might look like if Apple released it.
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Apple @ Work: Setapp for Teams provides an affordable alternative to the Mac App Store with Jamf integration

SetApp for Teams

One of the most significant changes in enterprise IT over the last decade has been with Software as a Service (SaaS) going from the minority to the expectation. Thanks to frequent (and free) updates of macOS and iOS, developers are having to spend considerable resources on maintaining their apps on top of trying to grow their feature sets. Instead of spending $1500 every time a new version of Adobe Creative Cloud comes out, organizations can have a recurring charge for the number of seats they need and easily monitor expenses. Setapp, the popular all you can eat service for apps, has recently released an enterprise version for businesses that is called Setapp for Teams.
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