Employment Stories November 12, 2012

Apple adopts two-week program that allows select employees to work on side projects

Adopting a move out of Google’s 20-percent time playbook, Apple has begun a program titled “Blue Sky” that gives select employees two weeks to work on a project not in their normal realm of responsibilities. Jessica Lessin of the Wall Street Journal shared the news on video (via Business Insider), where she said Apple’s two-week program is not as vast as the program Google offers. Instead, Apple’s program is a select amount of employees that get the free time.

Why would a company adopt such program? It gives employees a chance to work on something that interests them, in the hopes of spawning innovation. The program was created earlier this year under CEO Tim Cook, and it may signal an overall culture shift in the company. It will be interesting to see if any projects out of Blue Sky see the light of day, as many Google projects have.

Employment Stories October 11, 2012

Apple lands No. 2 spot for ‘most inDemand employer’ globally, considered desirable among students and recent grads

Apple just landed the No. 2 spot on LinkedIn’s fresh list of most “inDemand” employers from around the world.

The occupation-aimed social network pinpointed the most attractive companies for job seekers, and it subsequently broadcasted the list, along with its new Most InDemand Employers website, at the Talent Connect event in Las Vegas this afternoon. LinkedIn further detailed a few insights regarding the results, including: tech/software as the most represented on the list, consumer brands ranked highly, and 50-percent of the top 100 companies had under 7,000 employees.

Apple also earned third-place in the United States, just behind Walt Disney, and students and recent graduates perceive it as the second-best possible employer after Google.

Check out more details in the infographic below, or read LinkedIn’s blog post to learn more about the list’s ranking metrics.

This article is cross-posted on 9to5Google.

Employment Stories August 27, 2012

Reports emerged over the weekend about AT&T forcing its employees into a Sept. 21 to Sept. 30 “Vacation Blackout”.

According to an AT&T sales rep, AT&T staff has been given a vacation blackout from September 21 to September 30, just like Verizon employees. Our source also mentioned that blue carrier employees are undergoing training for an “iconic release.”

“Not true!” we’ve heard. We reached out to AT&T to see what it had to say regarding the above. An AT&T spokesperson told us this morning that there is no company-wide vacation blackout for the end of September.

We also talked to AT&T reps at other stores who implied more people are being put on duty, depending on staffing levels of that particular store, but there is no “blackout.” One New York employee will even sit out the first week of the iPhone launch due to a long-planned vacation.

TechCrunch sourced one rep from a single AT&T store, which may have its own little under-staffed blackout, but, as we heard, the policy is not nationwide.

expand full story

Employment Stories August 21, 2012

Every Yahoo employee to get an iPhone under former Google Exec Marissa Mayer?

.

According to a report from BusinessInsider, which cited sources close to Yahoo, new CEO Marissa Mayer wants all employees to use an iPhone and is considering having Yahoo purchase the devices to “get consistency across the company.”

Apparently, Yahoo employees use all sorts of different devices – BlackBerrys, iPhones, Androids, whatever – and Mayer believes the company would be better off if it identified one device/platform on which it should make its products really shine, and got employees used to what it’s like living with that platform… The cost to Yahoo would be a couple million dollars or less – chump change for a company that has billions lying around.

Mayer was said to be a huge iPhone fan even in the halls of Google as she demonstrates in the above photo from Flicker user Sl1Very.

Employment Stories June 18, 2012

Did Apple just give every one of its retail employees a $4 raise? (Update: Nope)

Update: BusinessInsider issued the update below confirming our doubts:

Correction: An earlier version of this story said that all Apple Store employees were getting a raise of at least $4 per hour. This is what we were told by a single source at an Apple Retail store. But other Apple Retail store employees say this is not true. It is possible that only employees at one store are getting raises. We don’t know the full story, and we never should have written a story that indicated we did. It was an overreach, and we sincerely apologize for misleading readers.

While we find it a little hard to believe, BusinessInsider reported that a source said all Apple retail employees would receive a $4-per-hour raise starting July 20:

A source tells us that every Apple retail employee will get a $4-per-hour raise… This is based on an internal review process called NetPromoter that lets Apple employees critique the company… It seems that enough Apple employees thought they were underpaid that the company decided to spread some money around.

It is definitely possible that some retail employees will get the $4 raise, but we will wait for confirmation from Apple about all of its nearly 30,000 retail employees seeing the increase in pay. We talked to four different Apple employees from varied locations, but they have not heard anything about a raise. We previously reported that Apple’s recently appointed Senior Vice President of Retail John Browett has promised retail employees a three month advance on raises originally expected in September. We will keep you updated.

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Employment Stories March 30, 2012

If you are wondering why your recent trip to the Apple Store left you loving Apple more than ever or wanting your customers to feel the same way about your company, we got the book for you.

The Apple Experience” by veteran Apple/technology author Carmine Gallo deep dives into the Apple retail experience and breaks down exactly what it is that Apple retail employees are trained to do just to make a customer feel good about an experience (and want to come back). The 235-page book goes through every aspect of employee training and pours through countless hours of interviews with employees and shoppers on Apple’s five-step service: Approach, Probe, Present, Listen, and End.

Even if you do not own a retail business and just want to understand how Apple retail works, there is a lot here for you.

Gallo heeds his own advice by delivering a fun and incredibly insightful book that will help people understand the “magic” of the Apple retail experience.

The Apple Experience is at Amazon. The hardcover is $16.50, and the Kindle version is $9.99. When it hits the iBookstore, it will be available here.

An “Apple Experience” excerpt from “Chapter 10: Sell the Benefit” is below: expand full story

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