Verizon rolling out VoLTE in ‘coming months’, could bolster iOS 8 FaceTime

iphonevolte

Verizon Wireless is officially joining in on this year’s major new cellular network technology: Voice over LTE, or “VoLTE.” VoLTE allows voice calls on compatible smartphones to be made over the previously-data only LTE network technology. This allows for higher-quality, better sounding (“HD Voice”) phone calls to be placed. The rollout will occur “later this year”, or “in the coming months” depending on which part of the press release you believe:

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AT&T announces rollout of voice-over-LTE ahead of likely iPhone 6/iOS 8 integration this fall

United States-based carrier AT&T today officially announced its rollout of voice-over-LTE (VoLTE) calls. The VoLTE rollout comes in tandem with AT&T HD Voice launch, which provides better sounding phone calls. Starting on May 23rd, IllinoisIndianaMinnesota and Wisconsin will be the initially supported markets for these features, but AT&T says to expect a more complete rollout as time goes on:

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Verizon no longer the gold standard for mobile data?

Photo: Jessica Dolcourt/CNET

Photo: Jessica Dolcourt/CNET

Verizon Wireless, once the gold standard for LTE, has admitted that it is struggling to keep up with demand in the big cities – with some users being dropped down to slower 3G speeds. The carrier’s Chief Financial Officer Fran Shammo said yesterday:

There are certain pockets where we’re absolutely going to experience that down tick from the LTE network down to 3G because of capacity constraints …  Read more

iOS 7 How-to: Blocking FaceTime calls, Phone calls, and iMessages

Before iOS 7 it was rather inconvenient to block a phone number, and there was nothing built into iOS that would allow you do so. If you got phone calls from Telemarketers you can always register your number for free on the National Do Not Call Registry. If you wanted to block specific people, you had to contact your carrier to do so. For example, with AT&T, you can pay $4.99 per month per line to block up to 30 numbers with their Smart Limits. With Verizon Wireless, you are able to block up to five phone numbers per line with no charge. With Sprint you fill out a form on their website and it appears there is no additional fee.

Dealing with your carrier can be a rather tedious, and with the new iPhone, iPad, and iPod touch operating system, you no longer have to…

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Higher-capacity iPhone 5 seeing shortages as Verizon blocks Sept. 18-22nd vacations

iphone 5 earbuds

As Apple’s September 10th iPhone unveiling approaches, we’ve heard that Verizon Wireless is blocking its retail employees from requesting vacations between Wednesday, September 18th and Sunday, September 22nd. Based on Apple historically shipping new versions of the iPhone about a week and half following the unveiling, it would make sense for the new iPhones to arrive for customers on Friday, September 20th.

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Verizon CFO talks iPhone: Free iPhone gains, incentivizing employees to sell lower subsidy devices & Share Everything plans

verizon-iphoneVerizon CFO Fran Shammo spoke at the Duetsche Bank Annual Media, Internet & Telecom conference this morning, where he was asked a few questions related to the iPhone. Verizon reported its fourth quarter 2012 earnings last month with 9.8 million smartphone activations—a record 6.2 million of which were iPhone. We knew about half, or 3.1 million, of those iPhone sales were driven by the first full quarter with the iPhone 5, but today Shammo talked about just how important getting the free iPhone 4 was during the quarter:

But this past fourth quarter you had a couple — you had really one thing happen that never happened before, especially with Verizon Wireless, and that was for the first time ever, because of the iPhone 5 launch, we had the 4 at free. So it was the first time ever you could get a free iPhone on the

Verizon Wireless network. So that produced a lot of volume for us. We had a lot of new customers come into Verizon who took that free phone, and that was great for us because again if you think about — we sold a lot of LTE product in the fourth quarter. We sold a lot of 3G product from the iPhone products in the fourth quarter.

But that is key for us, because if you think about our two networks it is important for me as I migrate people into the 4G network I still have this very large 3G network that operates very efficiently. We are not investing any more capital in that network other than to keep it up and running, so no more coverage capital, no more capacity capital. If I can keep that network up and running that just generates more contribution margins for us. So it is critical for us to balance that. But, again, I think you had one point in time where you had a free phone, a free Apple phone that never happened before with us and that generated a lot of volume.

While noting that 53 percent of the carrier’s smartphone activations were iPhones in 2012, Shammo was asked about the opportunity to incentivize employees to sell non-Apple devices that would also come with lower subsidies for Verizon:

The answer is, no, we don’t and it is critical that we don’t do that. The reason for that is because what is more important for us is when a customer walks into a store that customer walks out with a phone that they will be happy with and not return under our 30-day guarantee. Because the worst thing that can happen for us is for me to incentivise a salesperson to get you into a phone that you walk out the door with thinking you are going to like and in three days you come back because you don’t like it. Therefore, now I’ve just subsidized two smartphones because that phone you used I can’t resell as a new phone.

You can read more from Shammo’s presentation and where he discusses the growth of Share Everything plans, tablets, and more here.