fix Stories April 5, 2016

Passcode

Early this morning, we told you about a new iPhone 6s passcode bypass vulnerability that allowed handlers to access photos and contact details without needing to verify with a passcode or Touch ID. The Lock screen vulnerability was made possible by Siri, and let users bypass the security provided by the Lock screen passcode and/or Touch ID.

If there’s a positive spin to put on such a vulnerability, it’s that fixes can be implemented server side without the need for an iOS update. Apple today has fixed the passcode bypass method by forcing Siri to request your Lock screen passcode whenever a user tries to search Twitter via Siri while at a secured Lock screen expand full story

fix Stories April 2, 2016

Apple’s 40th birthday week came alongside some troubles for iOS 9.3, as our top stories this week surrounded a number of bugs, fixes and responses from Apple related to iOS 9.3 problems and the fix with the release of iOS 9.3.1.

But those issues were balanced out by our excitement over our first impressions with the new iPhone SE and 9.7-inch iPad Pro, as well as the latest leaks for iPhone 7 and other upcoming next-generation iPhones.

expand full story

fix Stories March 22, 2016

IMG_1603

With the release of iOS 9.3 yesterday, Apple included a major new feature that may help you sleep better at night: Night Shift. Night Shift works by changing the color temperature of your screen gradually as the day changes. In Control Center, you can toggle this feature on and off manually. In Settings, you can setup iOS 9.3’s Night Shift so that it automatically shifts the blue light of your iPhone or iPad screen with a schedule. The schedule options are either preset times set by the user or an automatic schedule based on sunrise and sunset.

However, after updating to iOS 9.3, some users have complained that the automatic Sunrise/Sunset option is not available for their devices. It turns out this is not a bug, or limited to certain countries as people suggest. In fact there is a simple fix …

expand full story

fix Stories February 28, 2016

SP707-iMac_connection_ports

If Apple hasn’t yet made the Ethernet network port on your Mac obsolete by not including it, as is the case with most Macs sold today, then it may have accidentally broke the port last week in an OS X kernel extension update. Many users complained about the issue online: they had randomly found their Macs no longer connecting to the Internet and their Ethernet port simply not working. Apple has now officially acknowledged the problem on its support pages. Luckily, the software problem isn’t permanent and the bug can, usually, be easily resolved.

Apple has already fixed the Ethernet software problem for users going forward. Here’s the fix if you were affected …

expand full story

fix Stories December 9, 2015

iOS 9.2 ‘might’ fix the blackout problem some iPad Pros have, says Apple

Shortly after the iPad Pro launched in November, Apple acknowledged an issue facing some numbers of users (luckily not myself) where the tablet would become unresponsive after a period of charging. At the time, Apple said it was aware of the issue and was investigating.

Three weeks later, Apple has updated its support document that details the issue with some good news. While the fix was previously to hold both the sleep/wake button and the Home button for several seconds until it restarts, Apple now says to update the software to hopefully totally fix the issue.

Following yesterday’s release of iOS 9.2, Apple has updated the support document to add that the latest software update “might prevent this issue from occurring in the future.”

Come to think of it, I’d personally been running the beta version of iOS 9.2 on my own iPad Pro and hadn’t experienced the issue. The last beta version of iOS 9.2 and the shipping version yesterday featured the same build number, so hopefully iOS 9.2 is the fix for new iPad Pro owners.

fix Stories November 17, 2015

IMG_0151

If you have a new iPad Pro and have had issues using the new software keyboard, you’re probably not alone. Aside from following the iPhone 6/Plus lead and adding new keys in the space around the QWERTY keyboard, iPad Pro includes a full sized shift key and half-height number keys which in theory require fewer taps to access more characters.

In practice, the new layout requires an adjustment period, to put it mildly, as the keys most frequently accessed are surrounded by targets that you have to avoid tapping accidentally. I’m on day four and getting better, but there’s one embarrassing keyboard bug that had me convinced I was crazy. Turns out I may not be. Here’s the deal: expand full story

fix Stories October 29, 2015

iPad Pro Apple Pencil

Adobe today has rolled out updates to a pair of its iOS apps, adding support for features introduced in the latest version of Apple’s operating system. Adobe Photoshop Fix and Adobe Photoshop Mix have both been updated this evening, the former being bumped to version 1.1 and the latter to version 2.1.

expand full story

fix Stories September 28, 2015

iPhone-6s-battery-replacement-hero

With the iPhone 6s and 6s Plus officially going on sale and delivering to pre-order customers over the weekend, it’s just a matter of time before you smash your display to pieces and drain your battery’s capacity. While some screen breaking and defective batteries might be covered under AppleCare and the 1 year hardware warranty included with all iPhones, otherwise you’ll need to refer to one of these handy guides from our friends at iFixit. expand full story

fix Stories July 20, 2015

iTunes Connect experiencing multi-day outage for many users, here’s a fix

A noticeably large number of users are reporting issues logging into iTunes Connect, Apple’s developer portal for managing and distributing apps and other content to the App Store and iTunes. The outage appears to only be affecting a subset of users (we’ve had success logging in, for instance), but a growing number of developers have publicly voiced complaints online. Some users report not being able to access the service for going on four days:

Apple currently has yet to report any issues for iTunes Connect on its System Status page that tracks and reports downtime for its developer services.

Some users have reported success logging in after tweaking VPN settings, while another user posted the following workaround fix that others have used to patch what appears to be a Javascript issue at least temporarily until Apple officially addresses it:

We’ve reached out to Apple about the downtime, and we’ll update here if we hear back.

fix Stories May 30, 2015

watch-heart-rate-monitor-hero

Apple Watch running the original 1.0 software rather reliably recorded a user’s heart rate every ten minutes. With Watch OS 1.0.1, users noticed that heart rate records were no longer being kept as frequently. This was initially thought to be a bug but Apple has now clarified that this is intended behaviour on its website.

The updated website says that ‘Apple Watch attempts to measure your heart rate every ten minutes, but won’t record it when you are in motion or your arm is moving’. The original version of this feature did not care about arm movement.

expand full story

fix Stories May 27, 2015

messages

Update: The Guardian notes that the bug also crashes the Apple Watch when you try to reply to a message.

Today news is flying around regarding an iOS bug that causes the Messages app to crash and iPhones to reboot when a certain string of text is received. There isn’t an official fix from Apple yet, but there are a few workarounds and fixes that you can do in the meantime before Apple patches the bug.

Here are a few fixes that users have discovered and sent in: expand full story

fix Stories May 1, 2015

Apple-Watch-tap-water-01

Despite its splash and water resistance rating, meaning Apple doesn’t recommend going for a swim with Apple Watch, it does recommend running water over it to clean certain components. One problem it’s anticipating is the Watch’s Digital Crown getting stuck or not running smoothly due to trapped debris, like dust or lotions, between the crown and the Watch’s casing. Apple’s fix: hold your Apple Watch’s digital crown under your sink faucet.

From a new support doc Apple published this week: expand full story

fix Stories April 21, 2015

Apple offers workaround for users experiencing setup issues on 12-inch MacBook

Apple today shared a support article that offers users of the new 12-inch MacBook assistance getting around a bug involving Setup Assistant. According to the article, some users have had the spinning beach ball appear during the initial setup of their MacBook.

fix Stories November 20, 2014

iPhone-6-repair-guide

iFixit gave Apple’s iPhone 6 a repairability score of 7, the highest ever for Apple’s flagship and most popular device in their September teardown.  That bodes well for folks who want to take their iPhone repairs into their own hands, though perhaps it’s best to give the Geniuses at Apple a chance to gift you an out of warranty repair before getting your hands dirty.

In any case, today iFixit announced an updated library of 21 repair guides for the iPhone 6 (and 14 for the 6 Plus). The new guides cover everything from replacing the battery to speakers to the glass panel and everything in between. The tutorials walk you through the process and also conveniently provide links to purchase any necessary tools you might not have (hit up their Amazon store for some hefty discounts).

As with any iPhone take-apart, be very careful and be prepared to forfeit your warranty if you screw up. expand full story

fix Stories September 29, 2014

Screen Shot 2014-09-29 at 5.28.58 PM

Apple has just released a new download for users on OS X Mavericks to address the recently-discovered “Shellshock” bug. Apple previously noted that that only a few Macs were actually impacted by the bug and that most users were protected by default. The company promised to release an update shortly to address those who had manually configured their computers in a way that left them exposed.

For users on older versions of OS X, the Mavericks fix will not work. To secure those systems, there are separate downloads for Lion and Mountain Lion. The patch will likely be available through the built-in OS X Software Update mechanism soon. There is currently no patch for machines running the public or developer builds of OS X Yosemite.

fix Stories May 30, 2014

1Password iOS app gets automatic backups accessible in iTunes, item printing, more

Popular password manager app 1Password received a nice update today for iPhone and iPad that introduces a few notable new features and the return of one previously removed. Version 4.5.2 of the app now includes automatic backups of data that users can access via iTunes. It also sees the return of item printing, bug fixes and more.

The app also makes some overall performance improvements. Developer AgileBits notes “Sync is now much sync-ier” and “That pesky flickering while viewing an item’s details is no more.”

Version 4.5.2 of the 1Password app for iPhone and iPad is available on the App Store now.

What’s New in 4.5.2

◆ 1Password now keeps automatic backups of your data that are accessible via iTunes ◆ Item printing is back, baby! ◆ Sync is now much sync-ier ◆ That pesky flickering while viewing an item’s details is no more ◆ The report of bug deaths is *not* an exaggeration

fix Stories February 21, 2014

ios7_cover_photo

After releasing iOS 7.0.5 at the end of last month to fix network errors for Chinese users, Apple has just released iOS 7.0.6 (Build 11B651) alongside iOS 6.1.6 (build 10b500) for the iPhone 3GS and 4th-gen iPod touch and Apple TV version 6.0.2 with a security fix related to SSL connection verification.  expand full story

fix Stories July 18, 2013

Apple releases software update for new MacBook Air to fix Wi-Fi, audio & Photoshop bugs

Apple just released a software update for the mid 2013 MacBook Air that addresses rare issues related to wifi connectivity, audio playback, and Photoshop:

This update fixes an issue that in rare instances may cause an intermittent loss in wireless connectivity, an issue with Adobe Photoshop which may cause occasional screen flickering, and an issue which may cause audio volume to fluctuate during video playback.

Last month, we reported that Apple started investigating reports of Wi-Fi issues on its new MacBook Air and some customers even received replacements.

The 3.35MB MacBook Air (Mid 2013) Software Update 1.0 is available to download now.

fix Stories March 21, 2012

We mentioned earlier that some new iPad owners were reporting issues with Wi-Fi. The problem seems to affect all models of the new device with both users of the 4G LTE model and the Wi-Fi-only model experiencing poor Wi-Fi reception. Many forum posters compared Wi-Fi reception with their other iOS devices and MacBooks on the same network:

“My iPad 3rd generation has much worse range than my iPad 1. Two places I use it most My Driveway, and “down the hall at work” iPad 1 (iPhone 4s, and Macbook) all have solid connections. New iPad nothing. not a thing.”

One user reports only receiving good reception within six feet of a router while another claims to have had issues with four different third-generation iPads. The good news is that the fix is likely software related, as many in the forums pointed to temporary fixes like rebooting the device or toggling Wi-Fi on and off. OS X Daily confirmed resetting Wi-Fi and network settings seems to fix the issue for some and provided instructions. In 2010, the first generation iPad had Wi-Fi connectivity issues for some users and Apple eventually issued a software update to fix the problem, which is detailed in this support document. According to Apple, only “a very small number of iPad users” experienced the issue and that seems to be the case with the new iPad as well.

expand full story

fix Stories November 14, 2011

iOS 5.0.1 was released last week with promises to fix the issue of battery life that has been plaguing many users and some security issues like the Smart Cover hack.

As we originally reported, the update even left some of those without battery issues with quicker battery drains. Over the weekend, even more issues within iOS 5.0.1 have arisen including Wi-Fi signal loss, microphone failures, and cellular network issues.

If you head on over to the Apple Support Forum you’ll find a very long list of issues people are having. The most prominent complaint is still the battery life.  “The recent iOS software update addressed many of the battery issues that some customers experienced on their iOS 5 devices,” Apple said in a statement to All Things Digital. “We continue to investigate a few remaining issues.”

Among the Wi-Fi, microphone, and cellular issues, the other big bug in iOS 5.0.1 has to do with Contacts.app (via CNet). All of the names and numbers associate together inside of Contacts.app, but when making a phone call or sending a text through iMessage, 5.0.1 can’t seem to associate the name with the number as usual.

How’s the upgrade going for you?

expand full story

Powered by WordPress VIP