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Ben Lovejoy

benlovejoy

Ben Lovejoy is a British technology writer who started his career on PC World and has written for dozens of computer and technology magazines, as well as numerous national newspapers, business and in-flight magazines. He has also written two technothriller novels , a romcom novel, and an SF novella series.

He is old enough to have owned the original Macintosh. He currently owns an M1 Max 16-inch MacBook Pro, a MacBook Air 11, 12.9-inch iPad Pro (LTE 256GB), iPhone 13 Pro Max (256GB), Dell Ultrawide 49-inch monitor, an Apple Watch (Series 4 WiFi) and multiple HomePods – he suspects it might be cheaper to have a cocaine habit than his addiction to all things anodised aluminum.

He thinks wires are evil and had a custom desk made to hide them, known as the OC Desk for obvious reasons.

He’s known for his op-ed and diary pieces, exploring his experience of Apple products over time, for a more rounded review:

He considers 1000 miles a good distance for a cycle ride and Chernobyl a suitable tourist destination. What can we say, he’s that kind of chap.

He speaks fluent English but only broken American, so please forgive any Anglicised spelling in his posts.

If @benlovejoy-ing him on twitter, please follow him first so that he can DM you if appropriate. If you have information you can pass on, you can also email him. If you would like to comment on one of his pieces, please do so in the comments – he does read them all.

Connect with Ben Lovejoy

ISPs offer such excellent customer service they don’t need regulating, say ISPs

US ISPs offer excellent customer service according to US ISPs | Photo of operator in call center

The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for consumers to switch providers.

But ISPs have responded through a lobbying group, claiming that they offer “effective and user-friendly” customer service and therefore new regulations are not needed …

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FTC expresses concern about software updates for smart devices

FTC expresses concern about software updates for smart devices | iPhone-controlled smart door lock shown

The Federal Trade Commission (FTC) has expressed concern over lack of manufacturer commitment to software updates for smart devices, citing the risk that security flaws won’t be fixed, or that products will cease to function altogether.

This echoes concerns we’ve been raising for the past couple of years about us never really owning the smart products we buy …

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Reported iPhone 17 Air compromises tell us a lot about Apple’s thinking

iPhone 17 Air display

We’ve known for some time that the iPhone 17 Air will require compromises to pull off the ultra-thin design, but a new report yesterday suggests buyers may be sacrificing even more than we thought.

That Apple is willing to pare back the device so severely tells us a lot about the company’s thinking – and not just about this specific model …

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App Store anti-steering rules declared illegal in Brazil, in latest antitrust ruling

Apple's App Store anti-steering rules declared illegal in Brazil | Aerial view of Rio de Janeiro

Apple’s App Store anti-steering rules have been declared illegal in Brazil, in the latest antitrust ruling against the company. This means Apple can no longer ban developers from linking to their own websites to sell in-app content like books, movies, music, and games.

The Cupertino company has already been required to allow third-party app stores in the EU, and to allow US developers to sell in-app content outside of the App Store …

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China tries to exert control over Apple Intelligence launch there

A top government official has warned that an Apple Intelligence launch in China would be a “difficult and long process” unless the iPhone maker partners with a local AI company. Working with a Chinese company would instead be “simple and straightforward.”

Apple had reportedly been exploring using its own generative AI models in China, but a top regulator has strongly implied that this wouldn’t be in the Cupertino company’s best interests …

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More sophisticated iPhone 17 Pro cameras see LG Innotech upgrade production facilities

More sophisticated iPhone 17 Pro cameras expected | Xray images of current models

LG Innotech is the main supplier of Apple’s camera modules, and a new report says the company is upgrading its production facilities in order to be ready for next year’s iPhone 17 Pro cameras.

We don’t yet know much about the cameras for the iPhone 17 line-up, but the report suggests that one thing won’t change …

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Apple faces antitrust action in the UK over default web browser (but not cloud gaming)

Apple faces antitrust action in the UK over default web browser | iPhone 16 shown

Apple is likely to face antitrust action in the UK over Safari being the default web browser on iPhone. The country’s Competition and Markets Authority (CMA) has provisionally concluded that the company abuses its control over iPhone apps.

This is likely to see Apple forced to take the same action it already did in the EU – allowing users to choose their default web browser when first setting up a new iPhone …

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iPhone 16 ban: Apple offers $100M investment in Indonesia, govt wants more [U]

iPhone 16 ban in Indonesia – Apple offers $100M to resolve | Jakarta light trails at night

Apple has responded to an iPhone 16 ban in Indonesia by offering a ten-fold boost to its manufacturing investments in the country – from $10M to $100M. Update: The Indonesian government has said that it expects more – see the end of the piece.

The Indonesian government responded aggressively when Cupertino company fell a little way short of its promised spend in the country, and Apple seems extremely keen to resolve the matter …

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iPhone Diary: Focus and exposure lock is great in principle, but it’s for sure a beta feature

iPhone 16 focus and exposure lock | A young woman photographed against an out-of-focus sunset

The Camera Control feature I was most looking forward to was half-press to lock focus and exposure – a key feature of traditional cameras.

While I’m very happy to have this in the latest beta, testing it in real-life use definitely confirms its status as the first attempt at a beta feature …

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Satechi M4 Mac mini stand and hub: Up to 4TB extra storage, SD card slot, USB ports

Satechi M4 Mac mini stand and hub

A Satechi M4 Mac mini stand and hub promises to let owners of the new ultra-compact desktop Mac add up to 4TB of fast SSD storage, together with an SD card slot and three USB-A ports.

The upcoming device will be similar to the model already available for the previous generation Mac mini, but don’t expect to take delivery any time soon …

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Bob Iger remarkably (and accidentally) honest about Disney+ pricing and subscriptions

Bob Iger remarkably (and accidentally) honest about Disney+ pricing and subscriptions | Logo seen on a TV

Disney CEO Bob Iger accidentally revealed a key piece of commercially-sensitive data during the company’s most recent earnings call: how many Disney+ subscribers are on ad-supported tier.

He quickly realized his mistake, commenting shortly afterwards that “I don’t know if I was supposed to disclose those AVOD [Ad-based Video On Demand] numbers” …

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Apple will now be treated like a bank, says US Consumer Financial Protection Bureau

Apple will now be treated like a bank, says US Consumer Financial Protection Bureau | In-store Apple Pay transaction on Square terminal

The popularity of Apple Pay will now see the Cupertino company regulated by the US Consumer Financial Protection Bureau (CFPB), a watchdog whose role is normally limited to banks and financial services companies.

The decision means that the bureau will have the power to monitor and regulate Apple’s policies and practices in regard to its mobile wallet services …

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