issues Stories June 9, 2016

USB-C MacBook LG 27UD88-W

Shopping for USB-C accessories for your new MacBook?  Beware that the USB-C landscape as far as accessories and compatibility with your Mac is an absolute mess.

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issues Stories January 14, 2016

3D Touch Beats 1

[Update: Apple’s system status board has been updated to acknowledge the blip and note the issue is over.]

If you’re having issues getting started with Apple Music this morning, you’re not alone. The iOS app started the day by asking subscribers to sign up and join Apple Music (a force quit fixed for me but the problem persists) and iTunes on the Mac is also serving up error messages for a great number of users.

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issues Stories September 28, 2015

app-thinning

Following an announcement last week from Apple that it was delaying support for iOS 9’s App Thinning feature due to a bug with iCloud backups, Apple today released Xcode version 7.0.1 to developers to fix related bugs. expand full story

issues Stories July 2, 2015

applemusic1

Many have praised Apple Music’s launch this week, although the focus has largely been on the free component of the service, a 24/7 streaming radio station called Beats 1. But how are users reacting to the rest of the Apple Music service? It received a lot of positive reviews in the media, but users have noticed some user experience issues and technical hiccups with Apple Music that might keep them from making a switch from the competition when the service’s free three month trial is up. Since the issues aren’t getting a lot of attention from the main stream media, I wanted to share everything we hate about Apple Music so far and what Apple needs to fix before converting potential switchers: expand full story

issues Stories May 1, 2015

tattoo

Apple has confirmed reports of problems using the Apple Watch on tattooed wrists. The company has quietly updated a support page on the heart-rate functionality.

Permanent or temporary changes to your skin, such as some tattoos, can also impact heart rate sensor performance. The ink, pattern, and saturation of some tattoos can block light from the sensor, making it difficult to get reliable readings.

Apple Watch owners on Reddit and Twitter have been posting conflicting reports and video, some showing that the heart-rate functionality works fine with their tattoos, others showing either no reading at all or erratic readings …  expand full story

issues Stories November 24, 2014

icloud_hero

The Information has published a report that claims “deep organizational issues” within Apple are holding up iCloud development and complicating products. The cloud-based service, which helps keep data in sync between iPhones, iPads, iPods and Macs, reportedly lacks from a centralized iCloud team at the Cupertino-based company. expand full story

issues Stories October 31, 2013

Screen Shot 2013-10-31 at 7.49.56 PM

Since the launch of OS X Mavericks last week, many users have been reporting widespread, various, consistent issues within Apple’s bundled Mail application.

Many of the issues have mainly affected users of Google’s Gmail email service, and some of the issues have to do with receiving messages, sorting messages into folders, and deleting messages.

Apple is aware of the issue and is testing a fix for the problem…

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issues Stories August 16, 2013

imac

Apple has opened up one of its rare replacement programs for the graphics card in some mid-2011 iMac configurations, according to a notice issued to Apple Support employees. The iMac in question is the model released in May 2011 with Sandy Bridge processors and Thunderbolt ports. This iMac was sold between that month and October 2012 when Apple launched thinner models with new internals. Apple says that AMD Radeon HD 6970M cards (both 1GB and 2GB configurations) in select versions of these 2011 iMacs could fail:

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issues Stories May 2, 2013

Google-Now-Google-Search-screenshot-01In the days following the launch of Google’s predictive ‘Now’ feature now baked into its Google Search iOS app, some users complained of experiencing noticeable battery drain due the app’s process of accessing location data. Today, Google has weighed in with an official response to LifeHacker calling reports of battery drain “incorrect”:

Reports that Google Now drains battery life are incorrect. We understand people’s concern about seeing the Location Services icon stay on when they use Google Now. Many apps that keep the icon on actually do drain the phone’s battery because they require very accurate location. (For example a navigation app has to run your GPS all the time to keep you from missing your turn.)

Google explained that Now is “built very differently” than other apps that utilize Location Services by using “cell towers and wifi hot spots for much lower battery impact.” 

Google’s response continues by noting it didn’t receive any reports of battery drain during its extensive month of testing the feature on iOS and encouraged users to contact them if they continue to see a problem: expand full story

issues Stories October 12, 2011

“3200 error” in iOS 5 installations as Apple’s activation servers fold

Users on Apple’s help forums have begun reporting that they’re not able to activate iOS 5, noting that Apple’s activation servers are beginning to go down. Users are left with a 3200 error code, and unable to finish the activation. This isn’t a good situation by any means leaving users, in some cases, with almost […]

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