repair Stories June 21, 2017

While some teenagers may enjoy time off over the summer break, others take up summer jobs. These have traditionally been low-paid hourly jobs, but some are making in excess of $20,000 by fixing iPhones

expand full story

repair Stories April 25, 2016

12-inch-macbook-teardown

Our friends over at iFixit are doing their ritual teardown of Apple’s new 12-inch MacBook, and while the new device is essentially the same as the previous generation save for some refreshed components, the repair guide site also noticed some tweaks as far as repairability goes.

Most notably, Apple replaced a tri-wing screw with a much more common Phillips screw, which is always a plus for allowing easier repairs, although it continues to use its proprietary Pentalobe screws on the exterior of the case. That might be the only new positive for the updated MacBook, however, as iFixit also notes that it discovered hinge screws for the device which are “filled with some sort of substance that disintegrates when you insert a screwdriver.” The site speculates that it appears to be an Apple effort at “tamper-evident screws,” which in theory could allow the company to know if a third-party or DIY repair attempt has been made voiding warranty. Or as iFixit put it, “make you feel like a hoodlum for repairing your own machine.”

expand full story

repair Stories February 9, 2016

error-53

A Seattle-based law firm is preparing to file a class action lawsuit against Apple over iOS updates bricking iPhones whose home buttons have been repaired or replaced by third-party companies. The Guardian reports that lawyers PCVA are inviting those who have experienced the ‘Error 53’ problem to contact them.

A London-based lawyer also believes that the issue may place Apple in breach of consumer law in the UK …

expand full story

repair Stories November 11, 2015

Screen Shot 2015-11-11 at 6.27.55 PM

It’s no surprise that the people over at repair guide portal iFixit have already started their ritual teardown of Apple’s new iPad Pro. The new device features a larger 12.9-inch display, the 3rd generation 64-bit A9X chip, and other upgraded internals, but are there any other new surprises inside the iPad Pro?

expand full story

repair Stories October 16, 2015

iMac-21-retina-2015-teardown

iFixit has performed its ritual teardown of Apple’s newly refreshed 21.5-inch iMac, and while the machine might be one of Apple’s best yet for specs on the low-end desktop, it gets its worst score ever when it comes to repairability.

Earlier this week Apple officially launched the refreshed entry-level 21.5-inch iMac alongside a new Retina 4K 21.5-inch iMac after upgrading its 27-inch model with the new display tech and refreshed internals last year.

While the previous generation iMacs had many of the same issues resulting in a low repairability score, iFixit notes that the new iMac has a number of the same downsides and then some… expand full story

repair Stories September 28, 2015

iPhone-6s-battery-replacement-hero

With the iPhone 6s and 6s Plus officially going on sale and delivering to pre-order customers over the weekend, it’s just a matter of time before you smash your display to pieces and drain your battery’s capacity. While some screen breaking and defective batteries might be covered under AppleCare and the 1 year hardware warranty included with all iPhones, otherwise you’ll need to refer to one of these handy guides from our friends at iFixit. expand full story

repair Stories July 17, 2015

Apple Watch screen cracked

Yep, that’s a cracked Apple Watch display. Nope, it’s not actually an Edition, just plated, but the $549 and up steel model uses the same sapphire display as Apple’s $10,000 and up watch. And yes, the Apple Watch’s sapphire display reacts to accidental drops against hard surfaces just like iPhones.

In describing the craftsmanship of the Apple Watch, Apple calls sapphire “the second-hardest transparent substance after diamond,” adding that “that’s why we chose it to cover the Apple Watch and Apple Watch Edition faces,” but it still sells a $79 AppleCare+ warranty to cover accidental damage because sapphire is clearly not invincible.

Here’s what to expect if you accidentally break your Apple Watch display and what I learned about how easily it can happen… expand full story

repair Stories May 15, 2015

No-repair-for-you-obsolete-iPhone-Mac

Apple is about to sunset support for a number of iPhones, Macs, and other products as it plans to switch several models to “Obsolete” or “Vintage” status in June, according to internal documents. expand full story

repair Stories November 20, 2014

iPhone-6-repair-guide

iFixit gave Apple’s iPhone 6 a repairability score of 7, the highest ever for Apple’s flagship and most popular device in their September teardown.  That bodes well for folks who want to take their iPhone repairs into their own hands, though perhaps it’s best to give the Geniuses at Apple a chance to gift you an out of warranty repair before getting your hands dirty.

In any case, today iFixit announced an updated library of 21 repair guides for the iPhone 6 (and 14 for the 6 Plus). The new guides cover everything from replacing the battery to speakers to the glass panel and everything in between. The tutorials walk you through the process and also conveniently provide links to purchase any necessary tools you might not have (hit up their Amazon store for some hefty discounts).

As with any iPhone take-apart, be very careful and be prepared to forfeit your warranty if you screw up. expand full story

repair Stories October 24, 2014

iPad-mini-3-teardown-01

Following a teardown of the new iPad Air 2 earlier this week, our friends over at iFixit have now opened up Apple’s other new tablet: the iPad mini 3 …  expand full story

repair Stories October 3, 2014

iPhone-6-repair-01

Need to learn how to replace your iPhone 6 or 6 Plus’s battery, display, or other components? Our friends over at iFixit, the same ones that regularly tear apart the newest devices to have a look inside, today published its latest iPhone repair guides for the recently released iPhone 6 and iPhone 6 Plus. expand full story

repair Stories April 25, 2014

tumblr_maczj45wKC1qihbeg

Apple today launched a new program that will allow iPhone 5 owners to have devices with fautly sleep buttons repaired at no cost. Apple says it has identified an issue with some devices that can cause the button to fail on a “small percentage” of these devices. iPhone owners can use a new page on Apple’s support site to determine if their phone is eligible for repair.

Unfortunately for these users, the phones won’t be replaced or repaired in-store. Instead, the phone has to be sent to an Apple Repair Center, which means the entire process can take up to a week to be completed.

expand full story

repair Stories November 29, 2013

iFixit offers Black Friday deals on repair kits, up to $65 off

For those whose DIY skills are rather less catastrophic than my own, our friends over at iFixit are offering a range of Black Friday deals on their repair kits, with savings of up to 52 percent.

We of course regularly feature the company’s teardowns, with the most recent being the iPad Air and Retina iPad Mini.

repair Stories March 20, 2013

MacBook-Problems-In-Every-Dimension

When Apple unveiled its first Retina MacBook Pro with the 15.4-inch model in June, it came with an all-new, slimmed down design, all-flash architecture, and its flagship Retina display with over 5 million pixels. Apple has built its reputation on quality, craftsmanship, and customer/user experience, but that hasn’t been the case with its latest lineup of MacBooks. What many consumers don’t know is that buying a new Retina MacBook means taking your chances with possibly receiving a unit that is subject to display defects, battery, graphics, and fan-related issues among other major stability problems. These widespread issues have received limited coverage in the press and many consumers claim Apple is failing to sufficiently address the problems by not informing consumers and employees.

Leading the reports of problems is one that causes burn-in or ghosting on the device’s display. The result is a support thread with over 364,769 views and, most recently, a class-action lawsuit in California that alleged Apple is failing to inform consumers of the issue. Users experiencing the problem eventually realized the source of the issue was with LG, one of Apple’s display suppliers for the new Retina MacBooks. Unfortunately, models with Samsung displays aren’t totally free from a myriad of other significant issues.

Apple described the image-retention problems on this user’s display as normal after two visits. The display was eventually replaced with a Samsung but continues to experience other display related problems. 

Problems at the Apple Store

Finally, after 4 LG screened rMBPs I give up!

The problems are severe enough that it’s affecting the buying experience for consumers, driving customers to opt for other devices, and forced me personally to stop recommending the machine. Not only is Apple not addressing the issues publicly, Apple retail employees and 9to5Mac readers confirmed Apple is failing to properly inform retail and repair staff of the problems… expand full story

repair Stories March 1, 2013

Apple’s iPads are the hardest tablets to fix, but also need repairs the least

iFixit, the repair guide site that has been vocal about the lack of repairability in Apple’s devices, has released a new report that compares the repairability of tablets currently on the market. With the exception of the Microsoft Surface Pro, Apple’s iPad lineup lands at the bottom of the list with a 2/10 repairability score.

Among the issues with repairability for iPads: hidden screws complicate disassembly, excessive amounts of adhesive, difficulty removing batteries, and, for some models, a “high chance of cracking the glass during disassembly.”

The good news? Apple’s iPads are also the most reliable according to several studies, meaning there is much less of a chance that you’ll need a repair in the first place.

Coming out on top of iFixit’s list is the Dell XPS 10 and Amazon’s Kindle Fire. iFixit explained its methodology:

A device with a perfect score will be relatively inexpensive to repair because it is easy to disassemble and has a service manual available. Points are docked based on the difficulty of opening the device, the types of fasteners found inside, and the complexity involved in replacing major components. Points are awarded for upgradability, use of non-proprietary tools for servicing, and component modularity.

Powered by WordPress VIP