Tim Cook admits that iMac launch should have been postponed to avoid delays for customers

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When asked about staggered product launches during the Q&A of Apple’s Q2 2013 earnings call today, Apple CEO Tim Cook admitted that he wished Apple would have postponed the launch of the new iMac until after the holiday season in order to avoid the significant delays that customers experienced in the initial months of launch:

I don’t spend a lot of time looking back… If we could run it over, i would have announced the iMac after the turn of the year… we felt our customers had to wait too long for that specific product… Where the iPad mini was in shortage in the December quarter, I would not have done that differently because we were able to get the product out to many customers that wanted it. In retrospect, I wish it [iMac] was after the turn of the year so customers would not have had to wait as long as they did.

When Apple first launched the all new, slimmed down iMac lineup leading up to the holidays in October of last year, Tim Cook quickly confirmed that Apple would run into some significant component constraints and delays for the product. The months following launch saw major delays with customers ordering the product having to wait weeks to receive their shipments and some models pushed back as far as December.

Verizon CEO takes credit for convincing Steve Jobs to make iPhone 5 LTE, says half of wireless traffic is now video

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At NAB, Verizon Wireless CEO Lowell McAdam told attendees that half of his network’s wireless traffic is used for downloading video. McAdam reportedly added that he expects video to take over 2/3 of the Verizon network by 2017. The CEO thanks the carrier’s investments in LTE technology for making this happen.

On the subject of LTE networks, McAdam also shared an interesting tidbit regarding an encounter with Steve Jobs and Apple during the development of the current iPhone, the iPhone 5. One of the latest iPhone’s premier new features over its predecessors is support for LTE networks in regions across the globe. McAdam says that Apple co-founder Steve Jobs was initially reluctant about including LTE in the iPhone 5, but McAdam’s descriptions of LTE’s speed capabilities changed Jobs’ mind:

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AppGratis CEO explains App Store removal, says Apple is destroying value in its ecosystem

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After receiving some clarification from Apple last night over the removal of discovery app AppGratis, CEO Simon Dawalt is weighing in today with a statement posted on the AppGratis website explaining that the situation has been “absolutely crazy” to deal with:

And that is pretty much where we stand, still stunned that Apple took the decision to destroy so much value within their own ecosystem, but more than ever convinced that what we’re doing is good, and accomplishing a much needed mission in a broken App Discovery world.

While explaining that App Gratis has gone through a number of rejections for breaking App Store guidelines in situations that were later resolved with Apple, Dawalt shed some light on what happened on Apple’s side: Read more

Poll: Should Apple re-hire Ron Johnson to run its Retail division?

We’re all discussing this here and wondered what the wider Apple community thinks. Read more

Ron Johnson out as CEO of JCP, Apple Retail boss job still open

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Former Apple Retail Chief Ron Johnson is out at JCPenney after his radical retail redesign failed to ignite sales in the same manner in which Apple Stores had grown accustomed. Ron Johnson left Apple in 2011 for the JCP job after a decade at Apple.  He helped design the original Apple Store concept after being lured away from Target by Apple CEO Steve Jobs. He pioneered concepts like the Genius Bar which was unheard of at the time but still a growing trend in the industry.

We know more than a few folks who would like to see him back at Apple which meanwhile has found him difficult to replace. One such attempt was the hiring and subsequent firing of John Browett, a former Dixon’s UK CEO.

Johnson continued to live in the Bay area during his stint at JCP commuting to Plano Texas via Jet so…

https://twitter.com/parislemon/status/321367332289138690

https://twitter.com/adamlashinsky/status/321369011633917952

https://twitter.com/reuters/status/321371936544399360

We’ve reached out to JCP and Apple for comment and will update as appropriate. Press release follows:
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CEO of MLB Advance Media floored by Passbook adoption, 12 percent of eTicket buyers already choosing the service

As the new Passbook feature available on iOS 6 starts to settle in the hands of more users, the sales of printed tickets may start to go down. MarketWatch reported this afternoon that Major League Baseball wants to phase out printed tickets all together and move to apps like Passbook to deliver tickets instead. The MLB tested this type of digital ticket sale with four teams during the last two weeks of the season. From the sound of it, results are better than expected.

Bob Bowman, CEO of MLB Advance Media, told MarketWatch that 1,500 e-ticket buyers, or 12 percent, bought their tickets using Passbook. He was shocked: “That adoption rate really floored us – there is no question our fans want digital tickets.” This has to be just what Apple wants.

Passbook offers benefits that paper tickets do not. Sure, there is nothing like having the paper ticket as a collectors item, but the benefits of a digital version may seem worth it to some. Bowman explained, “Fans can use the tickets, forward them to a friend, resell them, or even donate them to charity – and they never get lost or left at home.” Fans can also purchase a paper ticket, leave it at home, and use their ticket via Passbook instead. Read more