Consumer Reports ▪ May 29

genius

If you want quality, reliable tech support for your computer, get a Mac. That’s according to the results of a new Consumer Reports survey that ranked Apple top among PC manufacturers for technical support post-purchase for the ninth year running… expand full story

Consumer Reports ▪ May 6

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We got an early indication that Consumer Reports were impressed with the Apple Watch when they were unable to scratch the sapphire screen of the stainless steel model. The well-respected non-profit has now revealed that the full set of lab tests are complete, and the Apple Watch ranked top out of the 11 smartwatches tested.

Consumer reports tested the watches for durability, water-resistance, health functionality, readability in bright and low light, ease of use, and ease of interaction – though there was one slightly worrying moment for the Apple Watch Sport …  expand full story

Consumer Reports ▪ April 26

I can’t remember if we’re still mad at Consumer Reports for Antennagate but they seem to be doing a thorough job at testing the Apple Watch as evidenced in the video below. Notable from their Day 1 tests is that the Apple Watch Sport screen does scratch but only after going pretty far down the Moh’s hardness scale (7-rated) into the unlikely to ever happen category.

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The Sapphire Apple Watch however wouldn’t scratch under any circumstances, though it doesn’t appear that Consumer Reports had a diamond pick to test it against. Regardless, for intents and purposes, you likely will never see a scratch on the face of the Apple Watch (the back is a different matter)… expand full story

Consumer Reports ▪ September 30, 2014

Computer Bild, Europe’s best-selling computer magazine, has had its PR accreditation pulled after posting a video of one of its journalists bending an iPhone 6 Plus.

The german PR department of the company reacts in a disturbing way: Instead of answering the questions about why the iPhone 6 Plus is so sensitive, a manager called Computer Bild and told us, that Computer Bild will not get any testing devices and no invites to official events any more …

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Consumer Reports ▪ September 26, 2014

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Consumer Reports released a new video today taking on claims of overly-flexible iPhones that have appeared online recently. Apple noted that only a handful of complaints have come in and gave journalists a look at its testing procedures. Regardless of Cupertino’s claims, Consumer Reports kept its promise to conduct testing that was a bit more scientific in nature than previous YouTube videos.

To address these claims, several different phones were tested under up to 150 pounds of pressure to see when each model would stop “snapping back” to its original shape. The devices tested were the iPhone 6 Plus, iPhone 6, iPhone 5, HTC One M8, Samsung Galaxy Note 3, and LG G3.

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Consumer Reports ▪ September 25, 2014

Consumer Reports LG G Flex

Not sure what to believe about recent claims that the iPhone 6 Plus has a malleability issue? Consumer Reports says it is in the process of undergoing authoritative testing to find its own answer to the question of whether or not the larger iPhone has a bending problem.

According to their post, Consumer Report will critically test the new iPhones against other popular smartphones using their “sophisticated machinery” which can apply up to 1,000 pounds of force previously used to test the LG G Flex and determine whether or not the iPhone 6 models are more likely to bend than other phones. expand full story

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