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Mark Gurman

@markgurman

Mark is an award-winning journalist who worked at 9to5Mac for over six years. He covers Apple and other topics related to the consumer technology industry.

Mark is regarded as one of the go-to reporters for all Apple-related matters, one of Wired‘s top 16 people to follow in technology, and one of TIME Magazine‘s top 25 bloggers of 2013Mark has also been profiled by CNN Fortune multiple times, NPR, the Los Angeles Times, LA Weekly, the Huffington PostBusiness Insider, Columbia Journalism Review, MarketplaceHaaretz, and USA TodayMark was also recently named to the 2015 Forbes 30 under 30 List.

In 2012, Mark published the first photos of the iPhone 5, broke the news about Apple’s switch to an in-house Maps application, revealed the first 15-inch Retina MacBook Pro, forecasted that Apple would update the iPad’s software with Siri support, and accurately revealed the iPad mini’s higher-than expected price point.

In 2013, Mark published the first photos of the original iPad Air, provided the first details about Jony Ive’s end-to-end iPhone and iPad software update called iOS 7, provided information about OS X Mavericks, and detailed Apple’s early work on the Apple Watch.

In 2014, Mark revealed Apple’s work on a new Health application for iOS 8 and the Apple Watch, Ive’s redesign of OS X called Yosemite, and details about the iPhone 6 and iPhone 6 Plus.

Mark started out 2015 with a significant scoop detailing Apple’s yet-to-be-released 12-inch MacBook with a Retina display, thinner design, and more advanced trackpad and keyboard. He has continued the year by reporting on several details about iOS 9, including the new Proactive Assistant, redesigned Siri, upgraded Maps with transit functionality, new system font, split-screen iPad apps, Swift 2.0, as well as predicting a performance focus for both that software upgrade and OS X El Capitan. Mark finished the year by reporting the majority of the details about the new Apple TV, iPhone 6s and 6s Plus, Apple Watch updates, the iPad Pro, the iPad mini 4, and iMacs.

Mark started out 2016 with exclusive reports on Apple’s work on a pair of completely wireless Beats headphones for the iPhone 7, details on the iPhone SE, iPad Pro 9.7-inch, Apple Watch updates, Apple’s March product event, new Apple retail initiatives, and Tim Cook’s Town Hall meeting with Apple employees.

Mark has also written long-form features on “Apple Anonymous,” a group of retail employees who discuss work over Twitter and the fascination of watches by Apple executives. Most significantly, in fall 2014, Mark published an extensive profile of Apple’s PR and Communications department that was compiled over two months into nine chapters. Mark also provides analysis on relevant technology industry topics, such as Apple’s recent executive shakeup. Mark kicked off his writing career at the end of 2009, and he had his first significant break in 2011 with a story detailing Siri and the iPhone 4S.

You can follow him on Twitter.

Connect with Mark Gurman

Apple takes redesigned iCloud.com with iOS 7-like design out of beta

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Ahead of tomorrow’s launch of iOS 7, Apple has taken the wraps off of a brand-new iCloud website. The new website went into beta earlier this year, and it is completely redesigned to match the simpler and more animated aesthetic found in the new iPhone, iPad, and iPod touch operating system.

The new site is includes all-new applications, including redesigned versions of Mail, Calendar, Reminders, Notes, and Find my iPhone. The new website also includes iWork for iCloud, Apple’s new free suite of online productivity apps (Pages, Numbers, and Keynote).

The new website also includes a new way to quickly jump between applications. Thanks, Logan! 

Screenshots of the new apps are below:


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iPhone 5s to be constrained at launch as Apple preps app to check availability

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While supply for Apple’s iPhone 5c has been strong enough to deter complete sell-outs from carrier stores and Apple’s own online store, sources say that supplies of the higher-end iPhone 5s will be constrained at launch (as we expected). According to sources at several large Apple Stores across the country, about 70-80% of new iPhones stocked for the launch on Friday, September 20th are the iPhone 5c.

The iPhone 5s will be available in limited quantity, and Apple is expecting the Space Gray model to be most popular, according to our sources. Of the iPhone 5s units scheduled for delivery to Apple Stores for the launch this Friday, about an average of three out of every four units will be a Space Gray model. The white/silver and white/gold options will be hard to come by at launch…


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Apple airs new ‘Plastic Perfected’ ad to showcase iPhone 5c colors

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http://www.youtube.com/watch?v=p8IAkbWJNfY

Apple has started airing a new advertisement for the iPhone 5c. The ad is called “Plastic Perfected” and it focuses on the colors and materials of the new iPhone model. Much of the advertisement is reminiscent of scenes from Apple’s executive promotional video for the device. The iPhone 5c launches this Friday alongside the iPhone 5s.


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Apple releases OS X Mavericks Developer Preview 8

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Apple has seeded the eighth Developer Preview of the upcoming OS X 10.9 Mavericks to developers. The update is available via Software Update in the Mac App Store. Approximately two weeks ago, Apple provided developers with Developer Preview 7. A new Safari 6.1 beta seed for Mountain Lion and Lion is also available. We previously reported that Apple is aiming to publicly release Mavericks towards the end of October. Mavericks includes several enhancements over Mountain Lion, including an iBooks app, Maps app, and power-user features in Finder.

Apple asks developers to start submitting iPhone 5s-optimized 64-bit apps

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Ahead of the iPhone 5s’s launch later this week, Apple has put up a notice for developers to start submitting 64-bit compatible App Store apps. One of the iPhone 5s’s marquee features is a new 64-bit A7 processor that improves gaming and speed performance across the system and apps. Apple’s notice to developers:


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Facebook speeds up Messenger for iPhone, adds new languages

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Facebook has issued a notable update to its iPhone and iPod touch Messenger app, speeding the app up, improving general performance, and adding new languages:

– It’s now faster to open the app and switch between messages
– Available in more languages: Croatian, Hungarian and Slovakian
– Plus, improved scrolling and overall performance
– Bug fixes

The update is free in iTunes.


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Rumeur: Apple’s next event to be held on October 15th?

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From Getty Images

<em>Via Getty Images</em>

According to France-based MacGeneration, which has offered both accurate and inaccurate information in the past, Apple’s next media event will be held on Tuesday, October 15th. Apple is expected to debut a series of new products by the end of this year, including multiple new iPad models, several new Macs, OS X Mavericks, and perhaps an update to Apple TV hardware.

Today’s report also claims that iMac stock is constrained, something we reported earlier this month. An October event following a September event would not be unprecedented. Last year, Apple debuted the iPhone 5 and new iPods in September, and then it launched new Macs, a new full-sized iPad, and the first-generation iPad mini in late October.

We’re expecting OS X Mavericks to hit the App Store toward the end of October. Besides the iMac, the MacBook Pro and Mac mini are both due for Intel Haswell-infused refreshes. We’re also expecting Apple to introduce at least two new iPads, including a redesigned full-sized model and an iPad mini with a Retina display.


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Sprint slashing iPhone 5s, iPhone 5c prices by extra $100 for new customers

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According to Sprint’s website, the carrier will be offering $100 discounts on the new iPhones to customers who port their number over to Sprint from another carrier. With this promotion, the iPhone 5c will cost $0 for a 16GB model and $99 for a 32GB model. The iPhone 5s will come out to $99 for 16GB, $199 for 32GB, and $299 for 64GB. The iPhone 4s, like the 16GB iPhone 5c, will be free of charge.

Of course, this promotion means you have to sign a contract with Sprint. On September 20th (which is the day that the new iPhones launch), Sprint will rollout a “One Up” yearly upgrade program that allows users to pay the unsubsidized cost of a phone on a monthly basis. The $100 off promotion for the iPhones is a limited time offer. Last week, Sprint announced a similar program for the Moto XThanks, Alex!


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Apple Stores to show off iPhone 5s Touch ID feature using demo app

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One of the cornerstone features of Apple’s upcoming iPhone 5s is the Touch ID fingerprint scanning system. The feature allows an iPhone 5s user to unlock their iPhone or authenticate iTunes/App Store/iBooks downloads with the touch of their fingerprint on the device’s Home button. During the hands-on time with the device following Apple’s September 10th presentation, Apple demonstrated Touch ID with Apple employees carrying around iPhone 5s units that are programmed to their distinct fingers.

But come September 20th, Apple will have more than just a couple hundred journalists wanting to test out Touch ID: they will have millions of customers rushing into their hundreds of stores worldwide. With fingerprints being an authentication solution personalized to every individual, Apple needs an effective way to allow customers to test out Touch ID in its chain of retail stores. With millions of customers, it will be difficult for Apple to keep Touch ID testing restricted to devices showcased by Apple employees in the stores, and Apple has a solution…


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iOS 7.0.1, iOS 7.0.2, and iOS 7.1 already seeing widespread testing inside Apple

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While the first version of iOS 7 will arrive for end-users next week, Apple is already well into testing for iterative updates to the revamped operating system. According to web analytics for 9to5Mac, Apple employees seem to already be testing iOS 7.0.1, iOS 7.0.2, and iOS 7.1. While we cannot absolutely confirm that these tests are occurring inside Apple, it seems likely based on the cities in which these operating systems are being tested. Apple’s headquarters is in Cupertino, California, and we are seeing these views from these unreleased operating systems from both Cupertino and surrounding areas.

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Based on Apple’s past release history, iOS 7.0.1 and iOS 7.0.2 are designed as successive bug fix updates, while iOS 7.1 could bring either new functionality or support for new hardware. Apple typically releases bug fixes updates within a few weeks following a major iOS launch, so it is somewhat unsurprising to see Apple employees already testing the new versions. Based on Apple preparing new models of iPad hardware for the later this fall, perhaps the iOS 7.1 update is designed to launch on that new hardware. We previously reported that the new iPads will run a successive update to iOS 7.0. Perhaps backing this up is that all signs of iOS 7.1 testing in our analytics have been conducted on iPads.


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Nearly two years after launch, Siri seems to exit ‘beta’ with iOS 7

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With the iPhone 4S launch nearly two years ago, Apple introduced the Siri voice control system to its customers. At launch, Siri was a gimmicky feature at best, being released with bugs, a highly-computerized voice, sluggish content loading, and unreliable servers. In addition, Siri of 2011 was short on user compatibility, only launching with knowledge of English, French, and German. Apple certainly did not deny the early issues with Siri: the company launched the product in “beta,” a tag that has remained on the software ever since.

Since 2011, Apple has been slowly improving the service. In early 2012, Siri gained support for Japanese, and with iOS 6 in late 2012, the service added support for several new languages and capabilities. With iOS 7, Siri has been given a redesigned user-interface, new functionality, and all-new voices. Many of the server errors and lengthy processing time issues that riddled the product in its early days have now disappeared; and it seems that Apple agrees. With the upcoming launch of iOS 7, it appears that Apple will finally be taking Siri out of “beta.”

Late this past week, Apple updated its Siri webpages to drop all references to the product being in beta. Prior to this past week, the bottom of the Siri informational page read:


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Apple in talks for store inside of upcoming World Trade Center shopping mall

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Apple is in talks with the Westfield Group for an Apple Store in the upcoming World Trade Center shopping mall. The mall is expected to open in a limited capacity in 2014, with a more general opening occurring in 2015. The talks were first reported by The New York Post, but an Apple Store at this located has been expected since 2011.

Westfield is said to have signed a lease with Victoria’s Secret — and is said to be close to deals with dozens of retailers, including Apple, J. Lindberg, Tory Burch, Theory, Michael Kors, Swatch and Abercrombie & Fitch, as well as several glamorous international brands.

A video of a concept for the new mall is below:

Besides including a mall, the new World Trade Center will include office buildings and transportation hubs.

China Apple Stores to start taking iPhone 5s & 5c reservations Sept. 17, pickup Sept. 20

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While the iPhone 5c became available for pre-order today in several countries via Apple’s website, Apple is currently not offering pre-orders for the iPhone 5s or reservations for pickup at Apple Stores for either model. However, this will change on September 17th in China. Apple began noting this on its website on the day the new iPhones were announced, and MacTrast brought it to our attention today.

Starting on September 17th, customers visiting both the general China Apple website and the Hong Kong Apple website will be able to reserve either an iPhone 5s or an iPhone 5c for pickup at an Apple Store. In line with the official launch date of the new devices, the pickups will begin on September 20th. At the Apple Store, employees will help customers who reserve devices choose carrier plans and setup the iPhone…


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Microsoft ads distastefully take jabs at new iPhones, quickly get removed

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http://www.youtube.com/watch?v=avO5FXj7K-c

Following the release of the new iPhone 5s and iPhone 5c, Microsoft has uploaded a video poking fun at the new Apple smartphones. The video pretends to be a “fly on the wall” during an Apple product development meeting, apparently attempting to make fun of the plastic materials and colors of the 5c.

The videos don’t exactly position Windows Phone against iOS, simply taking jabs at iOS without explaining any benefits of the Microsoft platform.

The ad also mentions iWatch development and the new gold iPhone 5s with fingerprint scanner. The video above follows our roundup of the latest iPhone parody videos (and some additional ones below). Several more videos from Microsoft are also below:

Update: The videos have been removed. 

Update 2: Mirror of one of the ads replaced above


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Burberry to capture its London fashion show with new iPhone 5s next week

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Apple and fashion retailer Burberry have announced that Burberry’s London-based fashion show next week will be captured entirely with the new iPhone 5s. Apple’s iPhone 5s, which was announced earlier this week, includes major camera enhancements with an improved aperture, dual-LED flash, and new camera software like slow-motion and burst modes.

“iPhone 5s makes it even easier to take great photos with the world’s most popular camera,” said Greg Joswiak, Apple’s vice president of iPhone & iOS Product Marketing. “We’re thrilled to see the amazing photos and HD video Burberry has captured with the incredible all-new iSight camera.”

While the iPhone 5s will officially hit stores on Friday, September 20th, Burberry’s show is on September 16th, so they will be getting early access to the device for this special partnership.

http://www.youtube.com/watch?v=4iL5ceRxp4A

Update: Burberry has posted a new video (below) on their Instgram feed which spotlights the slo-mo feature of the iPhone 5s.
http://instagram.com/p/eUvd7NxJCC/

The full press release is available below:


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Microsoft offering up $200 discounts on Surface with iPad trade-in

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Microsoft has recently kicked off a new campaign that offers iPad users a $200 Microsoft Store gift card to trade-in their Apple tablet. While the gift card is applicable to any item inside of Microsoft’s stores, the company is positioning the offer as push for sales of the Surface tablet. The deal ends on October 27, 2013.

This campaign is just one aspect of Microsoft’s attempts at trumping Apple’s iPad. Over the past several months, Microsoft has been running TV ads that position Windows 8 for tablets the Microsoft Surface against the iPad. These ads have highlighted the multitasking capabilities of Windows 8, and have panned the iPad for the lack of a kickstand and USB ports. 

As for the Surface, the tablet has essentially been a flop, leading the company to take a $900 million write-off on the device. Nonetheless, the company will be upgrading the more-than-year-old tablet later this month. Apple, for its part, is expected to unleash its new iPads about a month later.


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Apple releases OS X Mountain Lion 10.8.5 with Mail, WiFi, screensaver fixes

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Following an extensive period of betas for developers, Apple has publicly released OS X 10.8.5. The update is available from the Mac App Store Software’s Update section and is recommended for all users on OS X Mountain Lion 10.8.4.

The OS X Mountain Lion v10.8.5 Update is recommended for all OS X Mountain Lion users. It improves the stability, compatibility, and security of your Mac. This update:

  • Fixes an issue that may prevent Mail from displaying messages
  • Improves AFP file transfer performance over 802.11ac Wi-Fi
  • Resolves an issue that may prevent a screen saver from starting automatically
  • Improves Xsan reliability
  • Improves reliability when transferring large files over Ethernet
  • Improves performance when authenticating to an Open Directory server
  • Addresses an issue that prevented a smart card from unlocking preference panes in System Preferences
  • Contains the improvements included in MacBook Air (Mid 2013) Software Update 1.0

The build number for the public release is 12F37, which is a single build over the most recent beta. Apple has also issued RAW Camera Compatibility updates and a new version of Safari. Later next month, Apple will release OS X 10.9 Mavericks.


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Radio Shack stores will also start taking iPhone 5c pre-orders tomorrow

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Radio Shack will begin offering pre-orders for Apple’s upcoming iPhone 5c tomorrow in its chain of retail stores. The pre-ordering will begin at the time of store opening. The company will be offering every available color (red, blue, pink, green, and yellow). Additionally, each color will be available on Verizon Wireless, Sprint, and AT&T.

At 12:01 Pacific Time on Friday morning, Apple will open up its pre-orders on its online store. The iPhone 5c will officially go on sale on Friday, September 20th. Also on September 20th, Apple will be launching its iPhone 5s, but that higher-end device will not be available for pre-order through Apple or Apple’s other retail channels.

Earlier today, we noted that Walmart will be also offering pre-orders for the iPhone 5c. Walmart will be offering significant savings on the devices.


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iPhone’s M7 motion processor to integrate with Maps as Apple develops indoor mapping, public transit

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Besides the main 64-bit A7 processor in the new iPhone 5s, Apple has included a dedicated motion co-processor called the M7. The chip powers many of the sensor technologies in the iPhone, such as the accelerometer, compass, and gyroscope in order to move the weight off of those technologies from the phone’s main chip. This, in turn, will make the new iPhone more efficient for both performance and battery life for the user.

Apple briefly explained some of the consumer-facing abilities of the M7 motion chip, highlighting that the chip could greatly enhance fitness apps such as those from Nike. But, just like with the new iPhone’s Touch ID fingerprint scanner, Apple’s ambitions for the M7 are greater than those discussed earlier this week. According to a source with knowledge of the chip’s development, Apple plans to tightly integrate the chip with its own Maps service in the coming years.

On its official website, Apple presents a brief teaser of what the M7 can do, highlighting a feature in the iPhone 5s (which was not discussed during the keynote presentation):


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New Apple TV in development, could arrive as soon as next month

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Apple is working on a new version of the Apple TV, and according to MG Siegler, it could arrive as soon as next month. We have independently heard that a new version of the Apple TV is in development, but our sources have not provided a clear picture in terms of a launch timeframe.

Siegler says that the launch could occur in October, which is the month that we’re expecting new versions of the iPad arrive. It would make sense for Apple to launch the new Apple TV and iPads in tandem as this is a launch combination that it has done in the past (iPad 3 + Apple TV 3 in 2012)…


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A look at how Apple transports new products from China to sales channels

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In light of Apple’s launch of two new iPhones, Bloomberg has taken an extensive look at the behind-the-scenes process of Apple’s shipments of new products from the Asia-based supply chain to sales channels such as Apple Stores.

The process starts in China, where pallets of iPhones are moved from factories in unmarked containers accompanied by a security detail. The containers are then loaded onto trucks and shipped via pre-bought airfreight space, including on old Russian military transports. The journey ends in stores where the world’s biggest technology company makes constant adjustments based on demand, said people who have worked on Apple’s logistics and asked not to be identified because the process is secret.

The process, designed by Apple CEO Tim Cook, is led by Senior VP of Operations Jeff Williams and Michael Seifert, another operations executive at Apple.

Some interesting tidbits include the process of security guards consistently following the new devices from shipment to delivery. When a product actually launches, the supply management process is said to continue as Apple studies the progress of the launch.


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Apple confirms Cards app for iOS is discontinued, recommends iPhoto

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We’ve received multiple tips indicating that Apple’s Cards app and service for iOS has stopped functioning. Cards was launched alongside the iPhone 4s in fall 2011 and served as an easy way for users to create custom-made letterpress cards and have them shipped to another person.

Apple has confirmed that Cards has been discontinued as of today:

Cards ordered before 1 PM Pacific time on September 10, 2013, will be delivered, and push notifications will continue to work. You can view your previous purchases by tapping Saved Cards in the app.

As a replacement, Apple recommends creating letterpress cards on iPhoto for Mac. Thanks, Zac Coffman!


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