If you’ve ever been disappointed with the quality of Netflix videos when streaming them on AT&T or Verizon, and cursed the network for its poor connectivity, it appears that your wrath should instead have been directed towards Netflix.
The WSJ reports that Netflix has been deliberately throttling video on mobile devices for more than five years, but only admitting it now …
If you want to upgrade your iPhone without the hassle of going to a store, Sprint will soon bring the phone to you and set up the phone there. The company’s free Direct 2 You service has launched in Sprint’s hometown of Kansas, comes to Miami and Chicago next week and will be rolling out to other cities later, with a total of 5,000 cars expected to be in service by the end of the year.
When our customers are ready for a new phone, we’ll come to them. Virtually, wherever they want. At their home, at their office, in a coffee shop or even a park. And this is about much more than delivering a phone. We are sending a Sprint expert who will make the entire experience convenient and easy.
Sprint says that qualified customers will be offered the service via text or email when they are due an upgrade, and will then be able to call the number given to arrange an appointment. The representative will help with setup and assistance during the visit, offering the same service you’d get in-store …
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T-Mobile has announced that it will be unveiling its latest contract-free deal in a livestreamed ‘fireside chat’ tomorrow, Un-carrier 8.0.
Un-carrier 8.0 is ready to roll, and you’re invited to join us for the unveiling of one of our biggest and boldest moves yet! This one is so big we had to keep it a surprise.
Join John Legere, CEO of T-Mobile, as he unveils the news during a live fireside chat with David Pogue of Yahoo! News. David will be taking questions for John from Twitter through @JohnLegere and @Pogue and the #Uncarrier8 hashtag.
The company hasn’t hinted at any of the details, but we’ll of course let you know …
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A significant number of Apple Stores in the United States will likely begin offering iPhone sales via the latest carrier financing programs later this month, according to several sources. We previously detailed that Apple Stores will soon offer iPhones on AT&T Next, Verizon Edge, and the T-Mobile Jump plans, and now we’ve learned some new information on the matter. We’re told that Apple is tentatively planning to begin rolling out the programs on Wednesday, August 20th as a pilot.
Of course, this could slip back a few days as this new program’s existence has not even been officially confirmed by Apple. We’ve also been sent a couple of slides from internal Apple employee training materials showcasing what exact plans will be offered. The slide above details the differences between the plans, and the photo below compares the perks of each program. Also, it does not appear that Sprint’s latest financing offerings will be in the mix for Apple Stores anytime in the near future. Will you buy your iPhone 6 at the Apple Store via carrier financing? Tim Cook certainly thinks you should.
When the FCC set a voluntary deadline of yesterday for putting in place technology to allow people to text 911, all four of the main national carriers complied. But since most emergency call centres aren’t yet equipped to receive texts, don’t expect to be using it any time soon.
The FCC said that the ability to text 911 could be a life-saver for those with hearing or speech impairments, as well as in situations where it might be dangerous to make a phone call – while a crime is in progress and the perpetrator within earshot, for example.
But the wireless trade association, the CTIA, warned that even where 911 texting is supported, it’s still impossible to guarantee immediate delivery of texts. We’ve all experienced examples of texts that arrive the next day, so the advice remains to make a voice call wherever possible.
The FCC has uploaded a list of emergency call centres accepting 911 texts. If you attempt to text 911 in an area where the service is not supported, you’ll get a text bounce-back. Needless to say, please do not test the service.
Photo: Fox
AT&T has announced incentives worth up to $450 for T-Mobile customers who switch to their service. The move is being made in response to T-Mobile’s Uncarrier offers, after AT&T recently said that it too expected to move toward separating device and service charges.
Proving the old adage that there’s no such thing as a free lunch, the deal of course comes with strings. First, $250 of that is the maximum you’ll receive in return for trading in your existing T-Mobile handset. To get the full $250, you’ll need a recent handset in good condition – in which case you’d almost certainly get more selling it privately …
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(via <a href="http://www.flickr.com/photos/jbtaylor/5725362250/in/photolist-9HVYJf-dUa6Vv-9p5wzz-dktAoT-8zr6jL-8niyxG-ahWGGU-ahWGHh-ahWGHm-ahWGH3-8oqttH-dnDryR-8nfrfD-9HFdUX-c83Cah-7JfazN-e2xr5t-bURuKH-e1kDuL-9MSHjY-adVi2Z-aptqJu-ccdK8C-bmKsbu-bURuWi-ccdKcf-ccdKi5-e1faCa-8SdCBv-8MmowQ-dMm3Uk-dMrBxA-fmgSPT-dFmKF4-dFmqQ4-cCuqoG-ccdKb9-e1eY4P-8jshhM-e1eYeV-9GDiuc-9GGb4A-9MSF1E-dLUyCK-8niyGq-8nixJY-8nfrBp-g2sFSy-g2t57H-9Tufzo-9Trpo6/" target="_blank">Flickr</a>)
Almost two years to date since AT&T pulled its bid for T-Mobile USA, rival carrier Sprint is reportedly preparing its own offer to purchase the fourth largest carrier in the US.
That’s according to a The Wall Street Journal report which claims Sprint is currently looking into regulatory concerns that could be voiced if the third largest US carrier acquired the company which runs the fourth largest US carrier.
Sprint hasn’t yet decided whether to move ahead with a bid. Going forward despite regulators’ concerns would be highly risky. Any pursuit of a bid by Sprint could be aimed at testing antitrust officials’ reaction to a deal, and a bad reaction could put an end to the effort.
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Along with US Cellular who announced on Friday, Boost Mobile will now also offer the iPhone 5s and 5c on November 8th according to short press release this morning (below).
Boost is a Sprint Co. pre-paid sister site of Virgin, which also announced iPhone 5s and 5c availability last month with $100 off retail pricing and $30/month plans. Boost Mobile iPhone media (above) was leaked last month.
Nine other regional carriers have announced iPhone 5s/5c availability on November 1st.
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Earlier this month we heard reports that Sprint was readying its own upgrade program to combat recent initiatives introduced through the other major carriers including AT&T’s Next, T-Mobile’s Jump, and Verizon’s Edge program. Today Sprint has officially announced the “Sprint One Up” plan and explained exactly how it works:
Sprint One Up, a new upgrade program that gives customers unlimited talk, text and high speed data while on the Sprint Network plus the ability to upgrade their smartphone every 12 months starting at just $65 a month – a $15 per month savings off their Unlimited, My Way standard rate plan and Sprint’s guarantee of unlimited talk, text and data for the life of the line of service. Sprint One Up is also available for smartphones on the My All-in plan as well as on tablets in combination with tablet plans starting at just $5 a month.
Sprint notes that the upgrade every 12 months will require a new 24 month instalment plan with no down payment, while cancelling your service will cost you the remaining balance on the device.
The new Sprint One Up plan becomes available starting today, lining up with retail iPhone launches around the world.
Sprint One Up Along With Sprint Unlimited Guarantee for Life Available to New and Existing Customers on Sept. 20
OVERLAND PARK, Kan. (BUSINESS WIRE), September 20, 2013 – In continuing its commitment to offering customers the best value in wireless, Sprint (NYSE: S) announced today Sprint One UpSM, a new upgrade program that gives customers unlimited talk, text and high speed data while on the Sprint Network plus the ability to upgrade their smartphone every 12 months starting at just $65 a month1. The new program is available Sept. 20 to new and existing customers on Unlimited, My WaySM and My All-inSM plans.
Sprint One Up offers customers an affordable option to upgrade their device more frequently. With Sprint One Up, participating smartphone customers get unlimited talk, text and data for an introductory rate of $65 per month – a $15 per month savings off their Unlimited, My Way standard rate plan and Sprint’s guarantee of unlimited talk, text and data for the life of the line of service2. Sprint One Up is also available for smartphones on the My All-in plan as well as on tablets in combination with tablet plans starting at just $5 a month.
To participate, customers simply purchase an eligible smartphone or tablet and agree to 24 monthly installment payments for the device. For a limited time, customers can enjoy no down payment for the device. After 12 consecutive payments, customers can give back their current device and upgrade to a new smartphone or tablet.
“Sprint One Up is the best value in wireless,” said Sprint CEO Dan Hesse. “The new program gives Sprint customers the ability to upgrade every 12 months and unlimited talk, text and high speed data for just $65. And, unlike other carriers, Sprint guarantees the unlimited talk, text and data for life. No other plan can compare.”
Sprint One Up for Existing Sprint Customers
Existing customers meeting upgrade eligibility requirements also can participate in Sprint One Up. In celebration of this significant launch, Sprint is rewarding current customers with the opportunity to join Sprint One Up through the holidays. Sprint customers who are not yet upgrade eligible, but have had their current phone for 12 months, can give back their current eligible phone and sign up for Sprint One Up, provided they meet the credit qualifications3.
Best Value in Wireless
Sprint continues its commitment to offer the best value in wireless with Sprint One Up and Unlimited, My Way and My All-in plans. Sprint One Up features:
Single Line Smartphone Comparisons
Sprint customers also will see significant monthly savings — up to $45 a month – compared to similar plans from AT&T and Verizon4.
4G LTE
Sprint continues to bring a better wireless experience to more customers across the country as it builds out its all-new 3G and 4G LTE network and is projected to provide LTE to 200 million people by the end of 2013. For the most up-to-date details on Sprint 4G LTE, visitwww.sprint.com/network. Customers can also check www.sprint.com/coverage for updated coverage maps.
Availability
Sprint One Up is available in Sprint company-owned stores to new and eligible existing customers on Sept. 20 (program currently not available in Florida and Washington, D.C.). Visitwww.sprint.com/oneup for more information.
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Thanks reader Kory for screenshot
AT&T started this month charging an administrative fee of $.61/month/user for its mobile customers in addition to its current fees. While the fee may be small, as the Verge notes it adds ‘up to hundreds of millions of dollars’ over 24 month contracts and millions of customers. What gives? An AT&T spokesperson told us:
Consistent with similar fees charged by other carriers, the monthly fee of 61 cents per line will help cover certain expenses, such as interconnection and cell site rents and maintenance
The fee applies to consumer mobility lines as well as IRU lines – the kind of business lines where the employee pays the bill directly.
AT&T isn’t alone in this endeavor. Verizon charges admin fees of $0.91 and Sprint charges $1.99. (Plus more for regulatory fees.) T-Mobile’s combined regulatory programs fee is $1.61. On this basis, AT&T’s is still the lowest of all carriers. It still sucks though. “expenses, such as interconnection and cell site rents and maintenance” seems like it should be part of the current fees and that fee is easier to raise because it isn’t part of the publicized rate plan.
Update: TheTechBlock notes that you may be able to cancel your plan because of this fee. A nice way to slip out of your subsidized plan?
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Apple was able to maintain its lead of smartphone sales in the U.S. market during the holiday quarter ending Dec. 23, according to new data released by Kantar Worldpanel ComTech. The report said iOS was the top-selling smartphone platform during the three-month period, as it recorded 51.2-percent of market sales compared to Android’s 44.2-percent.
While Android’s share of the market remained steady, down from just 44.2-percent last year, Kantar noted an increasing number of iPhone sales to other smartphone users. Sales of iPhones to Android users apparently grew 10 percent compared to 2011:
“In particular, 36% of iOS sales were derived from other smartphone users over the last year. While this figure remains stable over time, the proportion of Android users moving towards the Apple brand increases. 19% of iOS sales over the last year were derived from Android users, compared to 9% in 2011,”
Among the switchers, the majority came from Verizon. About 49 percent of new iPhone sales came specifically from users of another smartphone platform, while 30 percent came from Android users. AT&T, however, only had about 6 percent Android switchers, as the majority of new iPhone purchases—55 percent—were derived from iPhone upgrades:
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Apple recently changed shipping times for iPhone 5 from “2-3 weeks” to two weeks for orders from its website, indicating the company is starting to iron out production delays and catch up to demand. Today, Piper Jaffray analyst Gene Munster noted checks of 100 App Stores show supplies of iPhone 5 are increasing through Apple’s retail stores, as well (via Fortune). According to Munster’s checks, iPhone 5 is currently available in 92 percent of Apple Stores for Sprint, 82 percent for AT&T, and 72 percent for Verizon:
AT&T and Verizon have shown dramatic improvements in availability, while Sprint has maintained consistent availability. Last night, our checks indicated that Sprint phones were in stock at 92% of Apple Stores, AT&T was available at 82% of stores and Verizon at 72% of stores. Additionally, we note that wait times for online phone orders dropped to two weeks as of today.
Munster said he believes “within the next two weeks that customers will be able to purchase iPhone 5s at Apple Stores same day,” which is obviously great news for Apple and consumers leading into the holidays.
A couple carriers are making headlines today for different reasons. Sprint, which could soon be scooped up by Softbank, announced today (via Engadget) it is spending $480 million to acquire PCS spectrum and 585,000 customers from U.S. cellular across the Midwest. As always, the deal is subject to approval from government officials in the U.S. Department of Justice and Federal Communications Commission, but Sprint could take over the spectrum and customers in “parts of Illinois, Indiana, Michigan, Missouri and Ohio including the Chicago and St. Louis markets” by sometime next year:
Under the terms of the agreement, Sprint will acquire 20 MHz of PCS spectrum in the 1900 MHz band in various Midwest markets including Chicago, South Bend, Ind. and Champaign, Ill. and 10 MHz of PCS spectrum in the St. Louis market.
AT&T is also making the news today with the FCC announcing the carrier will pay a $700,000 fine to put an end to the agency’s investigation into how the carrier handled its transition to mandatory monthly data plans (via BGR). The investigation followed complaints from consumers that AT&T had switched them from grandfathered pay-as-you-go plans to its new monthly plans as far back as 2009. According to the FCC, as part of the settlement, AT&T “has agreed to refund excess charges paid by individual customers, which could be as much as $25 to $30 a month, depending on data use”:
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As rumored last week, Japanese Softbank has taken a controlling 70 percent stake in Sprint according to CNBC:
Softbank and Sprint have reached a deal under which Softbank will pay $20 billion for a 70 percent stake in the wireless telecom operator, according to people close to the situation.
Softbank will buy $8 billion worth of shares directly from Sprint and tender for another $12 billion worth of the shares from existing holders.
(Update: Confirmed by Sprint)
The deal will allow Sprint to purchase the half of Clearwire that it does not already own, according to the report. Softbank expects to take use of its expertise in LTE networks to bolster Sprints position in the market.
AT&T is now the sole remaining U.S. carrier not under foreign control. Verizon Wireless is a joint venture with Vodafone, while T-Mobile is obviously German.
Sprint and Softbank both carry Apple’s iPhone. Softbank was the original Japanese carrier while Sprint was the third U.S. carrier to adopt the iconic phone.
The deal is expected to close in roughly six months.
Update: Sprint provided the following statement to The Wall Street Journal:
Sprint (NYSE: S) today confirmed that it is currently engaged in discussions with Softbank regarding a potential substantial investment by Softbank in Sprint. Although there can be no assurances that these discussions will result in any transaction or on what terms any transaction may occur, such a transaction could involve a change of control of Sprint. Sprint does not intend to comment further unless and until an agreement is reached.
According to a report from Nikkei (via Bloomberg), Japan’s Softbank, the third-largest mobile carrier in the country, is currently seeking to acquire two-thirds of U.S.-based Sprint Nextel Corp. The price is rumored at roughly $19 billion USD and would make AT&T the last fully U.S.-based carrier:
Softbank Corp. (9984), Japan’s third- largest mobile-phone company, is in talks to buy control ofSprint Nextel Corp. (S), according to two people familiar with the matter…The deal would give Softbank a base for entering the U.S. market with a compatible carrier that uses similar equipment made by Sweden’s Ericsson AB, the Nikkei reported.
Update: Sprint tells us service is restored.
A widespread network outage on Sprint’s network started at 7:30 a.m. PST today and hit Portland, Ore., Seattle and Tacoma Wash., Minneapolis, Minn., and San Francisco and Sacramento, Calif. Sprint just confirmed it is working diligently to fix the issue.
Sprint’s statement to 9to5Mac:
“Earlier this morning, an accidental dual fibercut occurred on Sprint’s network causing a disruption in data and voice services for some Sprint customers in parts of Portland, Oregon; Seattle and Tacoma Washington; Minneapolis, Minnesota; and San Francisco and Sacramento, California. Sprint network technicians are working aggressively to resolve this issue and we hope to have service restored soon.”
An update is going to Verizon iPhone 5 owners this evening that resolves an issue where, under certain circumstances, the iPhone 5 may use Verizon cellular data while connected to a Wi-Fi network. We are not sure how much data leaks, or why and if Verizon will offer a refund, but we reached out to the carrier for a statement.
Update: Torod Neptune, spokesperson for Verizon Wireless, provided the following statement:
“Under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network. Apple has a fix that is being delivered to Verizon customers right on their iPhone 5. Verizon Wireless customers will not be charged for any unwarranted cellular data usage.”
Instructions to install the update.
Note: To finish the installation of the update, your iPhone 5 must be turned off and then turned on again.
After your iPhone restarts, tap Settings > General > About, and then scroll down to Carrier and verify “Verizon 13.1” is displayed.
The issue may be a carryover from the Wi-Fi+Cellular feature that was in the betas of iOS 6 but was eliminated in the final version. One reader below mentions the data leak seems to have occurred while the device is asleep.
AT&T just ran out of Sept. 21 stock for the iPhone 5. The delivery page has now pushed sales to “14-21 business days,” which equals almost three to five weeks. Verizon ran out of stock earlier today, but it is hard to determine if this shows demand per carrier since AT&T is such a big legacy iPhone carrier and Apple obviously gave it a lot more stock than others.
[tweet https://twitter.com/9to5mac/status/246631458775646208]
Both big carriers have downsides: AT&T will not run FaceTime unless you buy a Mobile Share plan, while Verizon will run FaceTime on all of its iPhones—but new customers must sign up for a Mobile Share plan (no matter what). In addition, the CDMA version of the iPhone, which Verizon and Sprint both carry, will not support simultaneous talk and data. Speaking of Sprint, it is still advertising ship dates of Sept. 21.
[youtube=http://www.youtube.com/watch?v=c0lsV4be3UE&feature=youtu.be]
While Senior Vice President of Worldwide Marketing Phil Schiller notably left out U.S. carriers when talking about the iPhone 5’s enhanced wideband audio at Apple’s event yesterday, we get clarification today from at least Sprint that the feature will not be supported. PhoneScoop reported that Sprint’s “HD Voice” service works on CDMA x1 technology, while the iPhone 5 and many other carriers around the world use WCDMA networks for the feature. Apple said the wideband audio feature would be available through 20 carriers at launch, but it only mentioned Deutsche Telekom and Orange.
AT&T just announced in a flurry of press releases that it expanded 4G data network coverage to customers in nine new cities. It further revealed over 40 more LTE markets will light up by the end of 2012. Today’s news comes just a week before the launch of an LTE iPhone, which will surely spotlight the coverage differences between the leading U.S. carriers. AT&T only has 53 LTE markets, while Verizon, for instance, boasts 337 LTE markets.
The nine cities:
The additional markets:
“Over the past five years, AT&T invested more than $115 billion into operations and into acquiring spectrum and other assets that have enhanced our wireless and wired networks,” said AT&T in a press release.
The company also claimed its 4G network now covers 275 million folks in the United States, and it is the only stateside carrier to provide 4G using both HSPA+ and LTE technologies. Check out more facts in the carrier’s infographic below, and get all the pressers at AT&T’s website.
This article is cross-posted on 9to5Google.
Update: Virgin just went live with the iPhone on their website a day early
Virgin Mobile plans to open 10 retail stores tomorrow in Chicago to make the most of the iPhone’s launch on its pay-as-you-go service. The Sprint Nextel Corp.-owned business is the second U.S. prepaid carrier to offer the iPhone, after Leap Wireless International Inc., and its new Windy City stores are a prime opportunity to market—and capitalize on— the iOS smartphone.
According to Bloomberg Businessweek:
The new stores also mark a strategy shift for Virgin, which has previously relied on retailers such as RadioShack Corp. and Best Buy Co. to market its service, said Jeff Auman, a vice president at the carrier.
[…] The carrier will begin selling the iPhone online today, with the stores opening tomorrow. The 10 Chicago outlets could lead to a national rollout, the company said.
Virgin offers the iPhone 4S for $649, while the iPhone 4 sells for $549, with monthly plans starting at $30 with a $5 discount is available for customers who enroll in automatic monthly payments.
There is a rumor floating around today that surfaced conspicuously/immediately after the Cricket pre-paid phone was announced. If Cricket got the iPhone, it would make sense that Boost could also get the iPhone. Even we said:
Sprint, which carries the iPhone, and owns two big prepaid networks in Virgin and Boost Mobile, will likely have an iPhone prepaid offering in the coming months too.
Both Boost and Virgin use the same CDMA as Cricket, so it is not a technology barrier by any means.
However, according to our sources, Boost getting the iPhone this September is purely fiction.
We’re not sure if Boost isn’t getting it at all, or perhaps the timing is off, or perhaps Sprint’s more premium Pre-Paid service, Virgin, is getting the iPhone.
Update: Looks like it is Virgin.
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The argument over which carrier has the fastest network speed in any given location in the United States is still up for debate. Putting network speed comparisons aside, which are often not an accurate representation of speeds, you will receive in your specific area, a new app from startup SwayMarkets aims to provide a more realistic comparison.
The app, CarrierCompare, allows users to test the network speed of their current carrier against the two other major iPhone providers. CNNMoney went hands-on when the app released last month and just posted the user data it obtained that compares major iPhone carriers in multiple locations.
Analyzing user-generated data from Boston, New York, Washington, Chicago, San Francisco, and Los Angeles, these were the results:
