T-Mobile is hemorrhaging customers, as it reported nearly a half million lost customers during its Q3 2012 earnings call, and a T-Mobile executive recently attributed the carrier’s struggle to its refusal to carry Apple’s iPhone.
“Make no mistake about it: We would love to carry the iPhone. However, we want the economies to be right for us,” said T-Mobile COO Jim Alling, who, according to Fierce Mobile, spoke candidly during a discussion at the Morgan Stanley Twelfth-Annual Technology, Media, and Telecoms Conference in Barcelona, Spain:
“Alling said T-Mobile would not want to sign a deal similar to one a competitor recently signed with Apple. That was likely a veiled reference to Sprint Nextel, which began carrying the iPhone in late 2011 under a four-year, $15.5 billion deal with Apple. The device has substantially driven up Sprint’s device subsidy cost, and the operator has said its iPhone business will not turn a profit until 2015. […] Alling acknowledged that not carrying the iPhone has been detrimental to T-Mobile, saying, ‘We recognize that it has been a point of churn for us.'”