Apple is about to sunset support for a number of iPhones, Macs, and other products as it plans to switch several models to “Obsolete” or “Vintage” status in June, according to internal documents. Read more
iFixit gave Apple’s iPhone 6 a repairability score of 7, the highest ever for Apple’s flagship and most popular device in their September teardown. That bodes well for folks who want to take their iPhone repairs into their own hands, though perhaps it’s best to give the Geniuses at Apple a chance to gift you an out of warranty repair before getting your hands dirty.
In any case, today iFixit announced an updated library of 21 repair guides for the iPhone 6 (and 14 for the 6 Plus). The new guides cover everything from replacing the battery to speakers to the glass panel and everything in between. The tutorials walk you through the process and also conveniently provide links to purchase any necessary tools you might not have (hit up their Amazon store for some hefty discounts).
As with any iPhone take-apart, be very careful and be prepared to forfeit your warranty if you screw up.
Need to learn how to replace your iPhone 6 or 6 Plus’s battery, display, or other components? Our friends over at iFixit, the same ones that regularly tear apart the newest devices to have a look inside, today published its latest iPhone repair guides for the recently released iPhone 6 and iPhone 6 Plus. Read more
Apple today launched a new program that will allow iPhone 5 owners to have devices with fautly sleep buttons repaired at no cost. Apple says it has identified an issue with some devices that can cause the button to fail on a “small percentage” of these devices. iPhone owners can use a new page on Apple’s support site to determine if their phone is eligible for repair.
Unfortunately for these users, the phones won’t be replaced or repaired in-store. Instead, the phone has to be sent to an Apple Repair Center, which means the entire process can take up to a week to be completed.
When Apple unveiled its first Retina MacBook Pro with the 15.4-inch model in June, it came with an all-new, slimmed down design, all-flash architecture, and its flagship Retina display with over 5 million pixels. Apple has built its reputation on quality, craftsmanship, and customer/user experience, but that hasn’t been the case with its latest lineup of MacBooks. What many consumers don’t know is that buying a new Retina MacBook means taking your chances with possibly receiving a unit that is subject to display defects, battery, graphics, and fan-related issues among other major stability problems. These widespread issues have received limited coverage in the press and many consumers claim Apple is failing to sufficiently address the problems by not informing consumers and employees.
Leading the reports of problems is one that causes burn-in or ghosting on the device’s display. The result is a support thread with over 364,769 views and, most recently, a class-action lawsuit in California that alleged Apple is failing to inform consumers of the issue. Users experiencing the problem eventually realized the source of the issue was with LG, one of Apple’s display suppliers for the new Retina MacBooks. Unfortunately, models with Samsung displays aren’t totally free from a myriad of other significant issues.
Apple described the image-retention problems on this user’s display as normal after two visits. The display was eventually replaced with a Samsung but continues to experience other display related problems.
Problems at the Apple Store
Finally, after 4 LG screened rMBPs I give up!
The problems are severe enough that it’s affecting the buying experience for consumers, driving customers to opt for other devices, and forced me personally to stop recommending the machine. Not only is Apple not addressing the issues publicly, Apple retail employees and 9to5Mac readers confirmed Apple is failing to properly inform retail and repair staff of the problems… Read more