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Mark Gurman

@markgurman

Mark is an award-winning journalist who worked at 9to5Mac for over six years. He covers Apple and other topics related to the consumer technology industry.

Mark is regarded as one of the go-to reporters for all Apple-related matters, one of Wired‘s top 16 people to follow in technology, and one of TIME Magazine‘s top 25 bloggers of 2013Mark has also been profiled by CNN Fortune multiple times, NPR, the Los Angeles Times, LA Weekly, the Huffington PostBusiness Insider, Columbia Journalism Review, MarketplaceHaaretz, and USA TodayMark was also recently named to the 2015 Forbes 30 under 30 List.

In 2012, Mark published the first photos of the iPhone 5, broke the news about Apple’s switch to an in-house Maps application, revealed the first 15-inch Retina MacBook Pro, forecasted that Apple would update the iPad’s software with Siri support, and accurately revealed the iPad mini’s higher-than expected price point.

In 2013, Mark published the first photos of the original iPad Air, provided the first details about Jony Ive’s end-to-end iPhone and iPad software update called iOS 7, provided information about OS X Mavericks, and detailed Apple’s early work on the Apple Watch.

In 2014, Mark revealed Apple’s work on a new Health application for iOS 8 and the Apple Watch, Ive’s redesign of OS X called Yosemite, and details about the iPhone 6 and iPhone 6 Plus.

Mark started out 2015 with a significant scoop detailing Apple’s yet-to-be-released 12-inch MacBook with a Retina display, thinner design, and more advanced trackpad and keyboard. He has continued the year by reporting on several details about iOS 9, including the new Proactive Assistant, redesigned Siri, upgraded Maps with transit functionality, new system font, split-screen iPad apps, Swift 2.0, as well as predicting a performance focus for both that software upgrade and OS X El Capitan. Mark finished the year by reporting the majority of the details about the new Apple TV, iPhone 6s and 6s Plus, Apple Watch updates, the iPad Pro, the iPad mini 4, and iMacs.

Mark started out 2016 with exclusive reports on Apple’s work on a pair of completely wireless Beats headphones for the iPhone 7, details on the iPhone SE, iPad Pro 9.7-inch, Apple Watch updates, Apple’s March product event, new Apple retail initiatives, and Tim Cook’s Town Hall meeting with Apple employees.

Mark has also written long-form features on “Apple Anonymous,” a group of retail employees who discuss work over Twitter and the fascination of watches by Apple executives. Most significantly, in fall 2014, Mark published an extensive profile of Apple’s PR and Communications department that was compiled over two months into nine chapters. Mark also provides analysis on relevant technology industry topics, such as Apple’s recent executive shakeup. Mark kicked off his writing career at the end of 2009, and he had his first significant break in 2011 with a story detailing Siri and the iPhone 4S.

You can follow him on Twitter.

Connect with Mark Gurman

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Apple releases software update for new Mac Pro to fix reliability and graphics issues

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Only hours after the new Mac Pro became available for order (and months before you’ll be able to get your hands on one), Apple has released an EFI software update for the machine. The update is said to resolve multiple hardware-related issues:

This update is recommended for all Mac Pro (Late 2013) models. This update improves system reliability during reboot, resolves an issue with memory self-test, and improves graphics power management when using Boot Camp.


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Trouble in Austin: Apple repeats last year’s iMac holiday shortage with the Mac Pro

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Bbx2BNlIIAAiqJJ.jpg-largeThe December supply of Mac Pros?

The new Mac Pro is an awesome machine for those with several thousand dollars to spend on a computer and a need for all the power that comes with that thermal core, but managing to get one is going to be difficult for the next few months even if you have the credit card ready. Yesterday, Apple announced that the Mac Pro would go on sale today, December 19th. The store went live last night with the Mac Pro shipping the very last non-holi-day of 2013, December 30th.

As we noted earlier today, Apple’s customers in its home state of California awoke to Mac Pros being quoted to ship in February. But it gets worse…


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Google’s Zagat app makes its way to the iPad, complete with ratings for shops and hotels

Earlier this year, Google launched Zagat for iPhone and iPod touch. The application is Google’s form of allowing users to discover new places, such as restaurants, across many cities in the United States. Today, Google has updated the application with support for the iPad’s larger display. Also in the mix is support for ratings and reviews for shops and restaurants. Support for Charleston, South Carolina and Nashville, Tennessee has also been added. The 2.0 update is free on the App Store.


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9to5Mac’s biggest stories of 2013: ‘All the leaks were…’

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Just like in 2011 and 2012, 2013 was an exciting year for 9to5Mac in terms of leaks, exclusive stories, and breaking news. This year was interesting however because there was considerable doubt cast at many of the stories we’d broke which added some entertainment into the mix. Below, we break down our biggest stories of the year by product type:


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Flow Instagram app for iPad looks (almost) good enough to be official

Instagram now has direct messaging, an iOS 7-friendly design (save for the app icon), and video sharing, but it’s still without an iPad app. For the past couple of years, a number of third-party developers have posted iPad Instagram apps to the App Store, and today, Flow has arrived. I’ve been testing it for a couple of days, and it seems good enough to be almost official. Due to certain restrictions, the app can’t upload photos to the media-sharing service, but it does do a great job giving users a clean, large interface for viewing photos and user profiles. 

  • Smooth browsing experience
  • Super fast loading of photos and videos
  • Carefully crafted interactions: scroll, tap, like, swipe, peek & more
  • Search and bookmark #tags @users & places
  • Discover top ranked Instagram accounts and #tags
  • Shopping & fashion feeds for every country!
  • Video playback with fullscreen & airplay
  • Share to Facebook & Twitter or save on your camera roll
  • And more much more…

The designed for iOS 7 application is free, and it’s definitely worth checking out if you’re an Instagram fan with an iPad.


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Dropbox-owned Mailbox email app finally gets iCloud, Yahoo Mail support

Mailbox, the popular email application owned by Dropbox, has finally received one of its most requested features: support for email accounts using Apple’s iCloud email service. Also in the mix with today’s update is support for Yahoo Mail. The app is yet to hit the App Store, but the company tells us that the app is propagating out to users today via the App Store. (Update: it’s live)


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Google Glass companion app MyGlass launches for iPhone

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Update: It’s back!

Google has just increased compatibility between its Google Glass wearable computer and iOS: the company has released its MyGlass companion app for the iPhone. The application allows users to setup their Glass, connect to WiFi networks, install Glassware apps, integrate with contacts, and mirror content from Glass to the iPhone’s display. The app is free, but it (obviously) requires the $1,500 computerized shades. Update: Looks like the app has been pulled. Google offered a mention of the app on a help document discussing the XE12 update to Glass:


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Tim Cook voices his fight for equality at Auburn University Lifetime Achievement event [video]

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Apple CEO Tim Cook, who is not known for many video recorded public appearances outside of Apple events, spoke at length regarding equality at an Auburn University event. At the event, Cook accepted Auburn University’s College of Human Sciences Lifetime Achievement award. AllThingsD first wrote about Cook’s appearance and notes Cook’s discussion of two of his inspirations: Martin Luther King and Robert Kennedy:

“They sacrificed everything, including their lives, as champions of human rights and of human dignity,” Cook said. “Their images inspire me. They serve as a reminder to me every day that regardless of the path that one chooses, there are fundamental commitments that should be a part of one’s journey.”

Cook also quotes the late Nelson Mandela (who Apple is currently honoring on its homepage). Interestingly, Cook’s quote from Martin Luther King is the same one that he sent via video to Apple employees late in November. “The time is always right to do what’s right,” the quote reads. The video (above) of Cook is well worth a watch for the life lessons it provides. Cook also provides insight into Apple’s approach to making its technologies accessible for everyone.


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Apple releases iOS 7.1 beta 2 to developers with speed, design improvements

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Nearly one month following the initial iOS 7.1 beta, Apple has released a second beta to developers. The beta is available via the online developer center portal, and has also just begun hitting devices over-the-air. New versions of Xcode 5.1 beta and software for Apple TV are also available. The previous iOS 7.1 beta brought various, minor interface tweaks and new accessibility options. If you find anything new, you can let us know at tips@9to5mac.com.

You can find the changes below:


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Microsoft releases iOS app for IT admins to manage Office 365 servers

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Today, Microsoft has released a new iPad, iPhone, and iPod touch application for IT administrators to manage their firm’s Office 365 servers. The application features Microsoft’s new flatter design language with large text. It allows administrators to manage the health and features of their Office 365 implementations.

The Office 365 Admin mobile app empowers IT service administrators to connect to their organizations’ Office 365 service status on the go. The Office 365 Admin mobile app enables administrators to view service health information and maintenance status updates. In addition, administrators can filter information by service subscriptions and configure app data refresh interval.

The application is free, and users obviously need to have Office 365 administrator rights and be apart of a firm with a subscription. Earlier this year, Microsoft released its Office 365 application for consumers. That app allows the viewing/accessing and minor editing of PowerPoint, Office, and Excel documents.


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Apple celebrates life of Nelson Mandela on its homepage

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Apple has completely removed all product promotion from its www.apple.com homepage this evening and replaced it with a touching tribute to the life of Nelson Mandela, who passed away earlier this week. The New York Times has an interactive timeline of Mandela’s life.

Apple has previously replaced its homepage to mark the passing of only a few other individuals: Gregory Hines, George Harrison, Rosa Parks, board member Jerry York, and Steve Jobs. Apple executives Tim Cook and Phil Schiller shared their thoughts about Mandela’s life via Twitter:


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Apple selling 4K Sharp 32-inch displays via international online stores

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Ahead of the next-generation Mac Pro launch later this month, Apple has begun selling Sharp’s 32-inch 4K HD LED Monitor via its online store. The pricy display, which we lusted after during a hands-on earlier this year, has a 32-inch diagonal panel at a resolution of 3840 x 2160. (you can currently pick this up at retailers like B&H in the US  or Amazon where it retails for $3200-3300 – price drops in cart).

With its 32-inch class (31.5-inch diagonal) screen size, 3840 x 2160 high definition resolution and energy efficient edge-lit LED backlight, the Sharp PN-K321 monitor is ideal for professional applications where it’s essential to view detailed information displayed with precision. This super-high resolution display allows you to view the content of four full HD screens on a single seamless display. It also features IGZO* technology, which supports increased pixel transparency and reduced current leakage, thereby making the monitor more energy efficient.

The recent MacBook Pro with Retina display models can drive a single 4K display, while the upcoming Mac Pro can support up to three 4K monitors. Sources say that Apple Stores in the United States will have these monitors available for order in the coming months.

It’s likely that Apple is selling this Sharp unit just to give new Mac Pro users something to use until its own 4K display, which is floating around the Cupertino labs, is ready to ship…


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AT&T launches ‘Mobile Share Value Plans’ with notable monthly savings for BYOD customers, 18-month Next option

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AT&T has launched a new initiative called Mobile Share Value Plans that is designed to save customers money on their monthly AT&T mobile phone service bills. The following changes are specifically for the Mobile Share program, which allows devices to work under the same AT&T account and share data, talk, and text plans. Similar to T-Mobile’s “un-carrier” approach, the new AT&T plans separate the cost of the device hardware completely from the monthly service charges:


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President Obama: ‘I’m not allowed for security reasons to have an iPhone, but my daughters love it’

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<em>Image from the White House</em>

While he and many of his staff members use Apple’s iPads, United States President Barack Obama has revealed why he does not use an iPhone: “I’m not allowed for security reasons to have an iPhone,” the President said earlier today. Nonetheless, he says that his daughters both use iPhones. President Obama has stuck to his BlackBerry over the past few years because of its messaging and encryption capabilities. No word on if the iPhone will ever be suitable for a President, but Apple has been beefing up its smartphone’s security via hardware, software, and sensors in recent years.


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Apple presents updated 3D model of upcoming Downtown San Francisco store to city’s Historical Preservation Commission

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Earlier this year, Apple announced that it would be relocating its flagship Downtown San Francisco to the Union Square District. The new store, with a fully glass front, would be larger, and it would be able to serve more customers and employee more workers. Since then, the new store design came under scrutiny from San Francisco officials because it would remove a famous fountain designed by Ruth Asawa.

In late August, Apple submitted redesigned renderings of the upcoming store that retain the historical fountain. The new renderings also showed a tweaked front glass panel that would relocate the iconic Apple logo to the brushed metal, street-facing side of the store. Now, we’ve learned that Apple has presented a 3D model of the upcoming store’s design to the City of San Francisco’s Historic Preservation Commission…


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Google Wallet for iOS updated with single sign-on, card adding via camera

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Google has updated its Google Wallet application for the iPhone with a few notable enhancements. First, like it has added to its other apps on iOS as of late, Google now allows single sign-on for Wallet. This means that if you are signed in via Google to YouTube, Gmail, Adsense, or other compatible Google apps, you can be automatically logged in to the Wallet app. More interestingly, you can now use your iPhone’s camera to capture the data from your debit card or credit card to connect it to the app. Google added that feature to the Android app last month. Google Wallet recently launched a physical card program for Wallet. The update is free in the App Store.


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Apple seeds OS X 10.9.1 to support staff as public release approaches

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In early November, we reported that Apple had begun seeding versions of OS X Mavericks 10.9.1 and 10.9.2 to employees within the its Software Engineering division. Since then, Apple provided two OS X 10.9.1 seeds to registered developers. These builds focus on improvements to Mail, Voice Over, and general system stability. The update will serve as the first point-update to the recently released OS X Mavericks.

Now, we’ve learned that Apple has provided build 13B40 of 10.9.1 to AppleCare employees. This internal release indicates that the public release of OS X 10.9.1 is near as Apple’s support staff will become familiar with the software in order to seemingly assist customers in the near-future. That particular build is the same version provided to developers last night. OS X 10.9.2 will likely follow with additional fixes in the following weeks.


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Poll: Why do you think Apple acquired social data firm Topsy?

When Apple acquired voice-recognition application Siri, it was fairly clear what Apple had up its sleeve. Same with Apple’s purchase of fingerprint scanner developer Authentec. Apple recently acquired motion-control-specialist PrimeSense, and we already know what Apple will likely do with those resources. But when news broke last night that Apple had acquired social data firm Topsy, the answer to what Apple would do with those resources was not so clear. Perhaps they’ll use the technology to improve iAd, Siri, big data or other social apps. Maybe it is for an entirely new product. What do you think? Tell us in the poll above or in the comments below.


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This is what the 5c ‘Crocs’ case would look like for the iPhone 5s

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When Apple launched the iPhone 5s and iPhone 5c earlier this fall, the company also debuted accompanying cases. To match the plastic colors of the 5c, Apple launched a “Crocs-like” case for  the phone with holes on the back.

The iPhone 5s launched alongside a leather case in multiple colors. Now, technology writer Michael Andrew shares photos of what he claims to be a prototype version of the 5c case for the 5s.

There are, however, two crucial differences between the iPhone 5C version of the case that was meant for the iPhone 5/5S and the actual, official iPhone 5C case that was released to the public:

  • Instead of the seven-by-five grid of holes that is on the back of the released iPhone 5C case, the case for the iPhone 5/5S sports a subtly different six-by-five grid of holes.
  • Unlike on the iPhone 5C case, the top and bottom of the iPhone 5/5S is not protected by the silicon case.

We can’t verify that these photos represent an actual Apple prototype, but they, nonetheless, show what the 5c case would look like if designed for the 5s’s body. Another photo is below:


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Apple updates Remote Desktop Client and Dashboard Widget with fixes

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Apple has issued a pair of updates today to its Remote Desktop software. The first update is Apple Remote Desktop 3.7.1 Client:

The 3.7.1 update is recommended for all Apple Remote Desktop clients and addresses several issues related to overall reliability, usability and compatibility.

The Client works hand-in-hand with the main Apple Remote Desktop administrative software, which is available on the Mac App Store. The second update issued today is version 3.7 of Apple’s Remote Desktop Dashboard widget:

The Apple Remote Desktop Dashboard widget* gives you an instant, at-a-glance view of the remote computers in your network.

It’s fully integrated with the Apple Remote Desktop administrative application, so a click on a particular computer will allow you to select and start working with any computer in the system.

The widget requires a user to have the administrative app installed.


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Some Apple Stores begin price-matching iPad Air & iPhone 5c

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Weeks after launch, a number of Apple Stores in the United States have begun price-matching both the iPad Air and iPhone 5c. Sources say that the ability to price-match those new devices began earlier this week.

The price-matching will vary region-to-region, with some markets choosing to not conduct any price-matching at this time. 

The stores that do support matching, however, will only match up to 10% off. So if your local carrier is offering the iPhone 5c free on-contract, don’t expect to get a free iPhone 5c at an Apple Store. Apple has not began price-matching the more expensive iPhone 5s nor the harder-to-find iPad mini with Retina display.

Apple briefly price-matched the iPad Air up to $479 at launch, but it then quickly stopped. 


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Popular messaging app WhatsApp gets anticipated iOS 7 redesign

WhatsApp, one of the most popular cross-platform messaging services, has received an anticipated iPhone overhaul for the iOS 7 design aesthetic. The free app update includes a redesigned, less glossy icon as well as an entirely new interface throughout the application. The app also gains a series of new features and enhancements:

 – broadcast lists: communicate with your classmates, work colleagues or just friends by messaging many people at once.

– improved share location: 3D map view, hide places, search places

– large thumbs: see more

– new notification alerts and sounds: WhatsApp Settings > Notifications > New Message.

– application will now use your device text size as configured in iOS Settings > General > Text Size

– new improved User Interface for managing your blocked contacts: WhatsApp Settings > Chat Settings > Blocked

– crop image before sending

Notably, Broadcasts Lists seems to be a worthy competitor to many of the iOS-based group text chat services. The WhatsApp update is free on the App Store now.


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