ITunes Store Stories April 13, 2015

Apple has pushed out an update to its suite of pro video editing tools for Mac today, including new versions of Final Cut Pro X, Motion, and Compressor.

Final Cut has been upgraded to version 10.2, which adds support for 3D titles, improved color grading and effects tools, support for additional camera formats, and GPU-accelerated processing of RAW footage from RED cameras.

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ITunes Store Stories April 1, 2015

Latest Apple service outage affecting App Store & iTunes Store “due to scheduled maintenance” (Update: Restored)

Update: The maintenance lasted about half an hour and is now complete with all services restored according to the system status dashboard.

Apple’s system status dashboard is reporting an ongoing service disruption for multiple store services “due to scheduled maintenance.” Apple’s message says service unavailability may affect all users. Specifically, the maintenance is impacting the App Store, Apple TV, iBooks Store, iTunes in the Cloud, iTunes Store, and Mac App Store services.

Unlike recent Apple service outages, the service disruption is intentional as part of scheduled maintenance, although some users are reporting iCloud syncing issues and iCloud Mail delays not acknowledged by the system status dashboard. A widespread outage last month prompted Apple to publicly apologize to customers for the service interruption.

ITunes Store Stories January 13, 2015

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Last week, we reported on a flaw with the EU’s new no-questions-asked 14-day refund policy that meant customers could effectively get paid apps for free, as refunding the app does not delete it from customers’ devices.

In response, Apple has adjusted its App Store purchases slightly for customers who have an excessive number of refunds on file. This means people with a track record of refunding purchase effectively lose the right to refund their purchase.

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ITunes Store Stories January 9, 2015

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A week ago, Apple introduced 14-day no-questions-asked refunds in the EU for iTunes Store and App Store content. This means that, without the need for a reason, any Apple customer in Europe can get their money back for (primarily) app purchases in 5-7 days time. That’s how it is described, at least.

This opens up some possibilities for abuse. For instance, if you complete a game within two weeks, then you can get your money back and end up paying nothing. As a developer, I tested this out myself. It turns out there is an even bigger problem. At least, right now, when the refund is processed, the app continues to work. You get the app for free, forever.

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ITunes Store Stories December 29, 2014

ITunes Store Stories December 24, 2014

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