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How to screen share with iOS and macOS to help friends and family with new devices

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Over that last month your friends and family have probably purchased or been gifted a range of new devices, and odds may be good that you’re the go-to for tech support. Sometimes it works to problem solve by voice or text message when you aren’t with the user in need, but it’s often better to see what they’re seeing and also have some remote control access. Keep reading after the break for three ways to remotely help others more efficiently.


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Apple rolling out macOS 10.12.3 beta 2 for developers

Apple has begun rolling out macOS 10.12.3 beta 2 to developers. Sierra 10.12.2 brought in new emoji, wallpapers, graphics & System Integrity Protection fixes, and the removal of the system battery’s estimated ‘time remaining’ feature.

This second seed of macOS Sierra 10.2.3 beta is available on the developer center and rolling out to the Mac App Store now with a size of 1.04GB.


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How-To: macOS Sierra 10.12.2 removes your battery’s estimated time remaining, here’s how to get it back

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One of the casulaties in today’s 10.12.2 Sierra update for macOS is Apple’s decision to remove the inaccurate time remaining on battery estimation built into the system’s battery menu bar icon. A feature long used by macOS customers all around, the removal of the time remaining may line up with the iOS battery experience but it will leave some users a bit frustrated. Let’s take a look at some alternative third-party apps that can bring this feature back and make you feel back at home in your own system.


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Apple releases macOS 10.12.2 with new emoji, wallpapers, graphics & System Integrity Protection fixes, more

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Apple is releasing the macOS 10.12.2 software update for Mac today. The new version includes Unicode 9 emoji like iOS 10.2 plus four new wallpapers and plenty of bug fix improvements. macOS 10.12.2 is available as an update from the Mac App Store including for developers and public beta testers. Release notes below:


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Automation technologies will continue to be supported in macOS, Apple exec Craig Federighi says in customer email

Fans of macOS automation features like Automator and AppleScript feared the worst this week as it transpired that head of the automation technologies division, Sal Soghoian, had left the company and the whole unit inside Apple had been closed down. This fuelled speculation that Apple was abandoning a core power feature of the pro Mac user’s wheelhouse.

A 9to5Mac reader (who asked to remain anonymous) emailed Apple software exec Craig Federighi about the future of automation on the Mac. Federighi responded with a definitive reply that Apple “has every intent” to continue supporting automation on macOS.  See the full email after the jump …


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Apple releases macOS 10.12.2 beta 3 for developers

Apple has released macOS 10.12.2 beta 3 for Mac. The new update follows the initial macOS 10.12.2 beta at the end of October, followed by a slightly updated build earlier this month, and macOS 10.12.2 beta 2. Today’s build comes at version 16C48b over 16C41b and is available from the Mac App Store.

Aside from being a mouthful of numbers, macOS 10.12.2 includes Unicode 9.0 emoji support, which matches compatibility in beta versions of iOS 10.2 and watchOS 3.1.1.


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Apple releases macOS 10.12.2 beta 2 with new emoji

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Apple has released macOS 10.12.2 beta 2 for Mac. The new update follows the initial macOS 10.12.2 beta at the end of October, followed by a slightly updated build earlier this month. Today’s build has version 16C41b, up from 16C32f, and is available from the Mac App Store.

macOS 10.12.2 includes Unicode 9.0 emoji support, which matches compatibility in beta versions of iOS 10.2 and watchOS 3.1.1.


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Apple releases updated macOS 10.12.2 beta build with new emoji

Apple has rolled out an updated beta version of macOS 10.12.2 for Mac. The new build comes in at version 16C32f compared to 16C32e from the first beta release and may require installing an update utility from the developer center. Note that the new build is not macOS 10.12.2 beta 2 as it still lists version 1.0 on the release, just a newer build for some reason.


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Opinion: Correction, Sierra’s storage management tools are a complete disaster [U]

Update: Apple subsequently fixed the issue. I’m unsure exactly which update did so, but everything is fine again in macOS 10.12.4. One thing to note if you have more than one Mac: when you switch on iCloud drive, all of the files and folders that were on your desktop will be moved to a Desktop folder inside iCloud Drive – see Apple’s support document on this. Documents from your other Mac(s) will be found inside a folder with the same name as the Mac.

I wrote an opinion piece last month entitled macOS Sierra’s new storage-management tools are a bit of a mess

Effectively you are switching from a belt-and-braces system, where you have three copies – one local, a second in your local Time Machine backup, a third on iCloud – to just a single copy. That’s way too risky for my tastes, especially given the somewhat flakey reliability record of Apple’s cloud services.

But Mac users may also be running that same risk without even realizing it. Because that first option – to ‘Optimize Mac Storage’ for files stored on iCloud – is on by default in my experience. This means that, for any file on iCloud, your Mac could be deleting files from your Mac without your knowledge or permission. That should never be the case.

I was wrong. Sierra’s storage-management aren’t a ‘bit of a mess’ at all: having just seen what they did to my MacBook Air, seemingly prompted by the update to 10.12.1, they are a complete and utter disaster … 


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Apple releases iOS 10.1 beta 5 for iPhone 7 and iPhone 7 Plus, & macOS Sierra 10.12.1 beta 5

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Apple has just released the fifth iOS 10.1 beta, marking the second developer beta released this week. iOS 10.1 includes the Portrait camera for iPhone 7 Plus that applies a DSLR-like blur effect over photos using the dual lens system. The iOS 10.1 beta 5 is a larger download, weighing in at 1.95 GB. The beta is available to registered developers and public beta testers. Apple has also pushed out the beta 5 for macOS Sierra 10.12.1.


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Former NSA staffer demonstrates Mac malware that can tap into live webcam and mic feeds

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Security researcher and former NSA staffer Patrick Wardle is this afternoon demonstrating a way for Mac malware to tap into live feeds from the built-in webcam and microphone. His presentation is being delivered at the Virus Bulletin conference in Denver later today.

Although any unauthorized access to the webcam will light the green LED – a firmware-level protection that is exceedingly difficult to bypass – Wardle’s presentation shows how a malicious app can tap into the outgoing feed of an existing webcam session, like a FaceTime or Skype call, where the light would already be on …


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Apple inexplicably terminates developer account for popular developer app Dash, apps removed from App Store [Update]

Update: Kapeli’s developer updated his blog post today indicating that Apple found evidence of App Store review manipulation, something the developer denies ever doing. This decision is final and Apple will not allow for an appeal. Phill Schiller has also responded (after the jump) …

For unknown reasons, the developer account associated with popular developer app Dash, a utility tool providing offline API documentation, has been terminated by Apple. Consequently, both Dash apps for iOS and macOS have been pulled from the respective App Stores, crippling the developer’s business model in an instant without any explanation. The iOS app cannot be sold outside of the App Store, but the Mac version is now only available through the developer’s site.

What is particularly strange is that Apple gave no reason for the removal, after years of Dash existing in the App Store without issue. In a blog post describing the situation, the company says they literally “don’t know” what happened …


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How-To: Delete and opt out of macOS Sierra automatic downloads if you don’t want to upgrade

If you rely on your Mac and don’t want to upgrade to a newly released operating system, you may want to opt out of the automatic download that Apple is starting to push for macOS Sierra. If your Mac has already downloaded the macOS Sierra installer and you want to remove it from your hard drive, you can do that too and opt out of future automatic downloads. Here’s how…


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