Uber has finalized some new rules to keep both its drivers and riders as safe as possible during the coronavirus pandemic. The changes that take effect on May 18 will see masks being required and more in the US, Canada, parts of Europe, India, and more.
The first-ever Uber safety report has revealed an alarming number of serious and fatal incidents in 2018. These include nine murders, 58 people killed in crashes, and 3,045 people sexually assaulted…
If ‘Uber loses London licence’ seems like old news, that’s because it’s the second time it’s happened. And, just like last time, Uber service will continue uninterrupted for now…
Privacy concerns have been raised as it was revealed that Uber videos and audio records passengers on some rides…
Uber’s London license expires tomorrow and has been extended by regulator Transport for London for just two months…
New York Uber drivers are being locked out of the app at times of low demand, in order to comply with new regulations in the city…
A report jointly commissioned by Uber and Lyft has revealed that ride-sharing companies create significantly more city-center congestion than they’d predicted…
If you’ve ever used food delivery apps like Postmates or Uber Eats, there’s another side to the convenience we enjoy as customers: the low-paid, high-pressure, and sometimes shocking world of the workers responsible for the deliveries…
Uber has announced that it is making a start on its long-promised aerial ridesharing service with Uber Copter, launching on July 9 …
Uber announced today that it is adding Apple Pay support to its food delivery Uber Eats service. While Apple Pay has been available in the Uber ride-sharing app for several years, it was notably missing from the Uber Eats counterpart.
Uber today officially filed for its IPO, revealing in regulatory documents that it generated $11.27 billion in revenue during 2018 with an overall loss of $1.85 billion. In the filling, Uber also outlined its competition, citing Apple as both a competitor and a company on which it heavily relies.
Uber has announced that it is bringing its monthly subscription service Ride Pass to more US cities, including Dallas, Las Vegas, New York and San Diego, with prices starting from $15/month …
Uber Rewards, a loyalty program which launched in nine US cities in November of last year, has now gone live across the USA …
A new Uber Rewards loyalty program has been announced today, offering rewards points which convert to Uber Cash credits – as well as a range of other benefits which kick in at different tiers …
Ride-sharing service Uber is plotting a wider expansion into bike, scooter, and car rentals. Today, the company has revealed how it will integrate support for the various different transportation methods into its iOS app.
While you’re encouraged to rate your Uber driver at the end of each ride, not everyone is aware that your drivers also rate you. And if you have an average rating of less than four, that may spell bad news …
Both Uber and Lyft have been accused of placing rider safety at risk by using a budget background check service which fails to access the FBI criminal record database. As a result, the checks have missed the criminal records of at least 25 drivers …
Ride-share companies often suggest that their services mean people no longer need to own a car, and Lyft is aiming to prove it – by offering a $550 credit to ditch private car usage for a month …
One of the claims made by ride-sharing services like Uber and Lyft is being challenged by a new report, which suggests that they make congestion worse, not better …
Uber makes it easy for your driver to get close to your location, but there are times when that last few hundred feet can be a major hassle …
To improve the safety of both its customers and its drivers, Uber is now pushing out a more aggressive background check program to ensure drivers are fit for the job.
Update: The company has been granted a temporary extension of its license to operate in London, valid for 15 months. It will have to demonstrate improvements within that time to apply for a normal 5-year renewal.
Uber was banned from operating in London back in September of last year, but immediately launched a legal appeal which allowed it to continue on a temporary basis until a court ruled on the matter …
Regular Uber users will know that the same journey can be charged at quite different rates, depending on demand for rides and how many drivers are available in the area to provide them …
Uber hasn’t always had the best reputation when it comes to safety. In the UK, the company was threatened with being banned after concerns about poor driver vetting and handling of serious complaints, and there have even been reports of drivers assaulting passengers …
