A new US wireless carrier customer study has been released today and T-Mobile has continued its streak of winning top honors over Verizon, AT&T, and Sprint with solid year-over-year customer satisfaction growth. More notably however, is that T-Mobile has beat out Verizon in the survey’s “quality brand” ranking.
Update: AT&T now says it will also stop selling user location to aggregation services, according to CNET.
After Motherboard published details about a concerning investigation into how US wireless carriers are selling user location data to third-parties, T-Mobile and Sprint have made some fresh promises. They say they will end the practice of selling users’ data to third-party aggregators that often have little to no oversight.
U.S. carriers are racing to get 5G up and running, and with the transition from 4G LTE, there’s a ton of controversy regarding the upcoming new wireless standards. Most of the controversy is coming from AT&T, which recently pushed an update to select Android phones to replace the 4G LTE logo with a 5G E logo instead.
According to an FCC filing, AT&T is looking to join the ever-growing wireless charger accessory market. The company is purportedly planning a 2-in-1 Apple Watch and iPhone charger that also integrates a 3000mAh battery for charging on-the-go.
Way back in 1993, AT&T predictions about the future formed the basis of an ad campaign called You Will. Almost everything it showed subsequently came true over the course of 25 years.
AT&T’s predictions included eBooks, GPS navigation, on-demand video streaming and the ability to make and receive phone calls from your watch. And now it thinks it knows what we can expect over the next 25 years …
AT&T previously announced half of the 12 cities that will be getting 5G mobile service before the end of 2018. Now, the company’s CEO has shared that it will be the first US carrier to offer standards-based 5G by launching the service “in the next few weeks.”
CIRP has shared a new analyst note today covering Q3 results for the major US wireless carriers. T-Mobile was the clear leader with the highest customer retention rate as well as seeing the greatest customer growth.
U.S carrier’s T-Mobile and AT&T recently had their customer’s account PINs compromised by two different security flaws.
Despite initially approving AT&T’s acquisition of Time Warner, the Department of Justice later said it would appeal the merger. As part of those efforts, the DOJ has filed its opening brief with the Washington D.C. District Court of Appeals as it looks to protest the June decision that allowed the merger to move forward…
AT&T promised in January to launch mobile 5G service in a dozen cities by the end of the year, though without naming any of them at the time. It later named three of them, and has now added the next three …
Nearly a month after the merger was approved, the Department of Justice now says it will appeal the AT&T and Time Warner deal. The original deal was approved for $85.4B and had no strings attached at the time.
A pair of popular streaming TV services announced price hikes for customers today. AT&T has announced a price increase for DirecTV Now, while Sony has subsequently increased prices for its PlayStation Vue service. These announcements come a week after Sling TV announced a similar price bump.
The Federal Communications Commission announced today that AT&T has agreed to a fine of $5.25 million over a pair of nationwide 911 outages in 2017. The FCC called such outages “unacceptable” in its statement on the matter.
Competition is heating up among mobile carriers’ so-called unlimited plans. Following Verizon’s launch of its third ‘unlimited’ plan, AT&T thinks it has the perfect response: it’s throwing in more than 30 live TV channels at no extra cost …
Following Tuesday’s ruling from a federal judge, AT&T today has completed its acquisition of Time Warner. The deal, valued at $85 billion, was first announced in 2016 but faced a slew of regulatory delays due to antitrust concerns…
A federal juge ruled on Tuesday that AT&T can proceed with its $85.4 billion acquisition of Time Warner. Judge Richard Leon ruled the deal is legal and he did not impose any conditions on the merger.
Today’s ruling comes as part of the antitrust lawsuit levied by the Justice Department last year.
Carriers have made it clear that 5G is the next big thing for mobile technology, with AT&T targeting the end of this year for a rollout to a dozen markets. To show the power of 5G, however, Fox Sports is partnering with AT&T, Intel, and Ericsson to use 5G technology to broadcast the upcoming U.S. Open Championship in 4K HDR…
UPDATE: An AT&T spokesperson gave us the following statement:
We are aware of the investigation into GSMA’s process for developing eSIM standards that provide a better experience for consumers. Along with other GSMA members, we have provided information to the government in response to their requests and will continue to work proactively within GSMA, including with those who might disagree with the proposed standards, to move this issue forward.
News has broke this afternoon that the US Department of Justice has opened an investigation over antitrust concerns and potential collusion between Verizon and AT&T in efforts to prevent eSIM adoption and progress. Apple Watch and iPad both use eSIM technology and Apple is reportedly one of multiple manufacturers who has raised concerns with the DOJ.
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CIRP is out today with new data on carrier activations and growth for Q1. Unsurprisingly, Verizon and AT&T took the top two spots for the most activations, but T-Mobile did gain more new customers than any other provider. Additionally, the report gives more details on why T-Mobile and Sprint have fired up merger discussions again.
We typically see the big four US carriers competing in a cut throat fashion to steal customers from each other, but even the strongest rivals can be frenemies sometimes. The Mobile Authentication Taskforce — AT&T, Verizon, T-Mobile, and Sprint — have released product details for what it calls a “next-generation mobile authentication platform.”
From 9to5Toys:
Starting Thursday, March 1st, AT&T will be hitting the streets of Los Angeles, Chicago and New York to offer customers special deals on a variety of its services and popular devices, including DirecTV Now and iPhone X. Along with these limited geographical offers, AT&T is celebrating the roll out of its new Unlimited Plus Enhanced plans. Full details on both can be found below.
If Apple’s history is anything to go by, access to high-speed 5G services is likely to come to Android phones ahead of iPhones – but there could be a handy workaround. It’s looking like the first 5G devices to go on sale won’t be phones at all, but rather mobile hotspots …
AT&T promised it would start rolling out what it claims will be the first true mobile 5G service before the end of the year, and it has just announced the first three cities in line to receive it.
We plan to offer mobile 5G to customers in a dozen cities, including parts of Dallas, Atlanta and Waco, Texas, by the end of this year. We’ll announce additional cities in the coming months.
The company says that the commercial rollout follows multi-city trials …
From 9to5Toys:
AT&T is currently offering buy one get one iPhone X. You’ll need to be a new customer on AT&T Next to claim this offer. Your equivalent $1,000 credit will be spread out over the course of your service agreement (up to 30-months). Full terms and conditions can be found below. iPhone X deals have been tough to come by, topping out at $699 off a second device. Learn more about iPhone X in our coverage here.
