A T-Mobile class action lawsuit has been filed by customers on plans with a lifetime price guarantee. The carrier broke that apparent promise by cancelling legacy plans, and switching them to a more expensive one.
The lawsuit relates to a number of plans sold with the promise that “T-Mobile will never change the price you pay” …
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An Adobe exec is quoted as describing its hidden pricing strategy as being “a bit like heroin.” The remark was revealed when the government released its unredacted complaint, which accuses the company of deliberately making it hard to cancel a Creative Cloud subscription.
The exec acknowledged customer anger at the way the company made its contractual terms hard to understand, but said that improving this would result in “taking a big business hit” …
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The House Homeland Security Committee has written to CrowdStrike CEO George Kurtz, asking him to testify before Congress. The letter says the committee wants Kurtz to explain how the global IT outage happened, and what steps it is taking to prevent any repetition.
The demand comes as companies around the world struggle to recover from the global IT outage, with Delta saying that it has cancelled 4,000 flights since Friday and expects disruption to continue for another couple of days …
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The sheer scale of the global IT outage caused by a faulty software update has left many wondering how one update to one company’s security software could have such massive impact.
Ironically, the effect of the CrowdStrike flaw has been almost identical to the very thing it’s intended to prevent …
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A huge mistake by cybersecurity company CrowdStrike has caused a global IT outage on a massive scale, with airlines, banks, health services, and more affected – including some 911 centers.
United, Delta, and American Airlines are among the airlines who have been forced to ground flights. Broadcaster Sky News was taken off-air for several hours. Many retailers have been unable to accept payments. In short, it’s chaos out there …
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The Department of Energy has announced that it is funding 1,000 battery drop-off points across the US, where people will be able to hand in not just batteries but also smartphones and other electronic devices which are no longer worth anything on the resale or trade-in market …
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The Unofficial Apple Weblog, more commonly referred to as TUAW, has made a return from the dead, almost a decade after it was closed down. Unfortunately, that’s not a good thing …
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Incoming students at Eton – the most famous of Britain’s private boarding schools, and whose alumni include many of the country’s prime ministers – are being told that they must leave their iPhones at home for the whole school year.
Their SIM will be transferred to a Nokia dumbphone which is only capable of phone calls and texts (and, I guess, Snake) …
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A new breed of scambaiting AI systems are now being officially used by telecoms companies to protect their customers from fraud. The systems use more sophisticated versions of Lenny, a delightful simulation of a rambling old man keen to engage in lengthy conversation …
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A deal between the UK and US has seen Wikileaks founder Julian Assange freed from a British jail. A plea deal was agreed with the US Department of Justice which will see him serve no prison time in the US …
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Apple battery supplier TDK has announced the development of a technology it says could be used in next-gen solid-state batteries to offer one hundred times the energy density of existing ones …
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An engineer with extensive experience of working with Bluetooth found himself bamboozled when told that he needed to enable a wireless connection to use a cheap pair of wired Lightning headphones – and that turned out to be correct …
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The Internet Archive, best known for its Wayback Machine, says that it has been under a sustained distributed denial-of-service (DDoS) attack for several days. The non-profit says that it is in contact with the attackers, though their motivation is as yet unclear …
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Police officers were allowed to force a suspect to use his thumbprint to unlock his phone, according to a federal court ruling.
However, it said the issue was a finely-judged one, and its ruling should not be interpreted to mean that this is lawful in all circumstances …
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Romance scams are getting a whole lot more convincing with the latest tactic: using two phones, one running a face-swap app, to conduct live video calls with victims …
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Canada is introducing a new digital services tax starting this year, which will see foreign tech giants like Apple and Google receive tax demands for income earned in Canada but not currently taxed there.
This follows the example of several European countries, including France, Italy, and the UK – and is designed to address tax avoidance …
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While shooting professional-standard video is possible with an iPhone, it generally requires the use of accessories like lighting and external microphones. The new Rode MagSafe mount is designed to let you do this at an affordable price.
If your video accessory needs are more demanding, there’s also a MagSafe Phone Cage with five cold shoe mounts, as well as plenty of 1/4-inch and 3/8-inch threads for use with tripods, handles and other accessories …
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Dramatically rising streaming prices have lead to an increase in video piracy, and major Hollywood studios are now asking Congress to pass a new law to address it.
The exact same law, in fact, that it tried and failed to get passed in 2012, after major websites went dark in protest …
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Internet service providers (ISPs) now have to display broadband ‘nutrition’ labels, being upfront about the true costs, speeds, and data allowances offered,
The rule was introduced in response to growing consumer complaints about hidden fees, data caps, and other misleading marketing of broadband packages – and takes effect today. You can see below full details of the information which must be provided …
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Subscription creep – the term given to increases in subscription fees after someone has signed up – hit a full two-thirds of US consumers in the past year.
Some of the increases were steep ones, and others imposed with little notice …
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A Right to Disconnect law introduced by a Californian lawmaker aims to end the tyranny of employers who expect their staff to respond 24/7 to emails, Slack alerts, text messages, and other out-of-hours notifications.
It mirrors similar laws already passed in several European countries …
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As 2024 looks like the year that Apple makes its big push into generative AI, the federal government is also encouraging the use of AI by its own agencies …
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Consumer Reports found that some Amazon’s Choice video bells have security so bad that a complete stranger can pair their phone to your doorbell simply by holding the exterior button for eight seconds.
Bad actors can even access still images from thousands of miles away, without needing any credentials for your account, creating a privacy nightmare …
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New York City is suing Meta, Google, Snap, and TikTok for allegedly harming children’s mental health. The state of New York has previously accused social media companies of deliberately seeking to get teens addicted to their apps …
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