The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for consumers to switch providers.

But ISPs have responded through a lobbying group, claiming that they offer “effective and user-friendly” customer service and therefore new regulations are not needed …

The Federal Trade Commission (FTC) has expressed concern over lack of manufacturer commitment to software updates for smart devices, citing the risk that security flaws won’t be fixed, or that products will cease to function altogether.

This echoes concerns we’ve been raising for the past couple of years about us never really owning the smart products we buy …

A tweet claiming that Microsoft Office uses the content of customer documents to train its AI systems raised a lot of eyebrows, but the tech giant says that it’s a simple misunderstanding.

A Linux account with hundreds of thousands of followers tweeted the claim …

Apple is noted for taking its time when it comes to entering new product categories, but a 2008 patent shows that the company had been working on Vision Pro for at least 15 years before it finally launched.

Both the patent drawing and the description of the device are remarkably consistent with the product that finally launched in 2024 …

As we reported last month, OpenAI has finally launched SearchGPT, which is essentially a search engine developed by OpenAI that uses artificial intelligence to find and combine the best results from the web. And with the latest ChatGPT update for iOS, it’s now easier to use SearchGPT.

Dreame Technology is a leading brand for smart cleaning solutions, both in the form of robot vacuums and typical vacuum cleaners. For their Black Friday sale, its offering large discounts on a number of its smart cleaning products, making it a better time than ever to pick up a new vacuum for your household.

Until December 2nd, you can score great savings on Dreame’s vacuums – and can save an additional 5% off using our exclusive promo code for our readers, DM9to55off.

It’s been a long time since Apple has been working on its own 5G modem. However, development is taking much longer than the company expected – but recent evidence suggests that we’ll see Apple’s first 5G modem next year. Read on as we detail everything we know so far about it.

Apple bought Pixelmator earlier this fall, in a rare occurrence of the company buying an existing app. Though questions about its plans abound, looking at Apple’s app acquisition history points to a bright future ahead for Pixelmator.

Drake and Kendrick Lamar’s feud appears to have no end in sight, and now Apple is unwittingly getting pulled into the complicated affair thanks to a possible Siri malfunction and Apple Music.

Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Sponsored by Roborock: Check out Roborock’s incredible Black Friday Deals now.

The year is coming to a close, but December will still bring a variety of new Apple releases. Software and services will especially be highlights. Here’s what’s coming soon, and what isn’t.

Mercedes-Benz has announced a new Apple Watch app with a wide range of functionality. The app is available today and includes real-time vehicle information, the ability to lock and unlock your car, and more.

You may have noticed that cool mechanical keyboard and gaming mouse in Apple’s fun M4 Mac mini advert. It turns out that’s limited edition Corsair gaming hardware available exclusively from Apple. 9to5Mac recently got the chance to go hands-on with the K65 Plus keyboard and M75 Wireless mouse in Corsair’s Apple-exclusive white.

AirPods Max have a lot to offer. Their price tag may be high, but if you’re looking for over-ear headphones made by Apple, there’s plenty to love about AirPods Max. However, despite their strengths, AirPods Max also hold a unique status among Apple products that’s not so great.

A recent report suggested we might see an Apple security camera launch in 2026, and more than 80% of you said you’d be likely to buy one.

We argued that we can expect Apple Intelligence features to be included, and a newly-granted patent backs that view …

The year is coming to a close, and many of us are thinking about plans for 2025. If those plans involve any trips outdoors, away from the power grid, you’ll want to check out BLUETTI’s Black Friday deals on portable power stations and more. Their 48-hour flash deals with up to 57% off will be ending soon, with 9to5Mac readers getting a special discount rate.

We’ve known for some time that the iPhone 17 Air will require compromises to pull off the ultra-thin design, but a new report yesterday suggests buyers may be sacrificing even more than we thought.

That Apple is willing to pare back the device so severely tells us a lot about the company’s thinking – and not just about this specific model …

Apple’s App Store anti-steering rules have been declared illegal in Brazil, in the latest antitrust ruling against the company. This means Apple can no longer ban developers from linking to their own websites to sell in-app content like books, movies, music, and games.

The Cupertino company has already been required to allow third-party app stores in the EU, and to allow US developers to sell in-app content outside of the App Store …

A top government official has warned that an Apple Intelligence launch in China would be a “difficult and long process” unless the iPhone maker partners with a local AI company. Working with a Chinese company would instead be “simple and straightforward.”

Apple had reportedly been exploring using its own generative AI models in China, but a top regulator has strongly implied that this wouldn’t be in the Cupertino company’s best interests …

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In this episode of Apple @ Work, I talk with Vadym Nekhai from Kitcast about the recent software upgrade to its popular digital signage tool.

Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Sponsored by Roborock: Check out Roborock’s incredible Black Friday Deals now.

Apple’s Find My Friends (which is now integrated into the Find My app) lets you share your location in real time with other people. Soon, Instagram users will have access to a similar feature to share their location with friends and family right from the social network.