Apple responds to iPhone 6 Bendgate controversy, says only 9 customers have complained

iPhone 6 Plus bend

Apple has officially issued a statement regarding the iPhone 6 bending controversy saying the issue is rare during real world use and that it’s only received complaints from 9 customers (via CNBC). Apple adds, according to the reports, that the “new iPhones feature steel/titanium inserts to reinforce stress locations and use the strongest glass in the industry.” Apple also commented that bending is “extremely rare” during normal use and that it performs a number of strength and durability tests (as you’d expect) before it ships new devices (via WSJ):

Since going on sale Friday, Apple said only nine customers have contacted the company about a bent iPhone 6 Plus—the larger and more expensive of its two new iPhones. Apple said both the iPhone 6 and iPhone 6 Plus passed a series of tests meant to check the products’ strength and durability to withstand every day, real-life use.

Read more

Black market iPhone 6 prices fall as Chinese regulators say final approvals are coming soon

iPhone-6-prices

iPhone smuggling into China is nothing new, but this year it has perhaps been even more of a problem as Apple awaits regulatory approvals to begin selling its new iPhone models in the country. The good news is that a report from CNBC notes that regulators in the country said today that final reviews of licenses for the new iPhones would be “completed soon”.  Read more

Apple TV updated with FOX NOW, CNBC channels

IMG_1467

Apple has rolled out some new channel additions to the Apple TV set-top box this morning. Both FOX NOW and CNBC have joined the Apple TV lineup. Both channels appear to require a cable subscription to unlock the content within. However, some episodes and clips are available without providing subscription credentials.

The CNBC channel supports viewing live broadcasts from the business-focused station as well as viewing previously aired shows and content. The FOX NOW channel features popular shows from the network like American Idol, Glee, Family Guy, The Following, and more. Read more

iWatch “an opportunity for high-end watch brands” says analyst as Apple hires TAG Heuer exec

apple-iwatch-concept

CNBC reports that Apple has hired the sales director of luxury Swiss watch maker TAG Heuer for an iWatch marketing role. The hire was reportedly confirmed by the head of the parent company’s watch brands, Jean-Claude Biver.

Biver said the watchmaker’s sales director left as recently as last week, “to take a contract with Apple” in order to launch the iWatch. LVMH owns Swiss watchmakers TAG Heuer, Hublot and Zenith …

Read more

Steve Jobs named #1 in CNBC’s list of the most influential leaders in the past 25 years

Steve Jobs has been ranked #1 in CNBC’s First 25: Rebels, Icons & Leaders, described as “a definitive list of people who have had the greatest influence, sparked the biggest changes and created the most disruption in business over the past quarter century.”

Steve Jobs earned the top spot for both transforming the way we think about technology and redefining the style in which we live […]

More than any other member of our group of extraordinary entrepreneurs and executives—all outstanding leaders—his vision spurred changes far beyond his industry and put an indelible stamp on the wider culture … 

Read more

Tim Cook calls Yukari Kane book Haunted Empire “nonsense”, says it fails to capture Apple or Jobs

Today marked the debut of former WSJ Apple reporter Yukari Iwatani Kane’s book “Haunted Empire: Apple After Steve Jobs” (review from this morning) and Tim Cook is not pleased.

The Apple CEO told CNBC the following:

This nonsense belongs with some of the other books I’ve read about Apple. It fails to capture Apple, Steve, or anyone else in the company. Apple has over 85,000 employees that come to work each day to do their best work, to create the world’s best products, to put their mark in the universe and leave it better than they found it. This has been the heart of Apple from day one and will remain at the heart for decades to come. I am very confident about our future.

Update: Re/Code’s telling of the email sent by Apple has an additional sentence:

“We’ve always had many doubters in our history,” he said in the e-mail. “They only make us stronger.”

Yukari Kane also responded to Re/Code:

“For Tim Cook to have such strong feelings about the book, it must have touched a nerve,” Kane said. “Even I was surprised by my conclusions, so I understand the sentiment. I’m happy to speak with him or anyone at Apple in public or private. My hope in writing this book was to be thought-provoking and to start a conversation which I’m glad it has.” Read more

Survey: Majority of US households now own Apple products

According to a study from CNBC’s All-America Economic Survey, 50 percent of all households in the United States are home to at least one Apple product. To put that in perspective, over 55 million homes have at least one iPod, iPhone, iPad, or Mac, with an average of 1.6 Apple products per household. Of those 50 percent, close to one-quarter plan to buy another Apple device in the coming year, while 1-in-10 households that do not currently own an Apple product will make the leap during 2012…
Read more

Could charging the iPad battery beyond 100 percent ‘harm the longevity of the battery’?

We are hearing additional little tidbits about the new iPad’s battery and its ability to charge beyond 100 percent. CNBC’s John Fortt reports Apple has stated that charging beyond 100 percent could somehow “harm the longevity of the battery.”

Apple is saying when it reads 100% the battery indicator reads 100%. It’s actually full enough to give you the kind of performance that they promise in their marketing. That’s ten hours of all-day battery life. They say if you charge it more than that, you could harm the longevity of the battery. So they say this isn’t just an issue with the new iPad. It was an issue with the previous ones well but this battery is 70% bigger so you’re more likely to notice it.

This would be extremely odd, so we are skeptical and looking for clarification on the issue. We already observed the new iPad continues charging for an hour beyond its 100 percent and noted you get longer battery-use if you let the iPad stay on those extra 60 minutes.

But are those extra minutes coming at a cost? It would be surprising if Apple wanted people to pull the plug on the new iPad when it hits 100 percent (especially because it now requires an overnight charge to fill it up).

Apple says nothing about this on its iPad battery usage/optimization page.

Charge Cycles (Charge cycles vary by use, environment, settings, configuration, and many other factors.)

A properly maintained iPad battery is designed to retain up to 80% of its original capacity at 1000 full charge and discharge cycles. You may choose to replace your battery when it no longer holds sufficient charge to meet your needs.

Read more