Jordan Kahn

@JordanKahn

Senior Editor, 9to5Mac – 9to5Google – 9to5Toys

Contact Jordan with news tips and long-winded complaints at Jordan@9to5mac.com.  

Jordan writes about all things Apple as a senior editor for 9to5Mac. He also covers Google for 9to5Google.com and the latest gear and deals on 9to5Toys.com.

Send tips to: Jordan@9to5mac.com Twitter: @JordanKahn FB: https://www.facebook.com/makamachine SoundCloud: https://soundcloud.com/makamachine

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April 25, 2013

9to5toys 
Following the launch of T-Mobile’s new “Uncarrier” strategy alongside the $99 iPhone 5 and new no subsidy pricing plans last month, today the Washington State Attorney General has ordered T-Mobile to change its advertising calling its promise to offer no annual contracts “deceptive”.

The result of a court order filed by Attorney General Bob Ferguson and signed by T-Mobile will ensure the carrier’s commitment to changing advertising in order to properly outline “the limitations of its new no-contract” service plans. It will also allow “customers duped by the deceptive ads to exit their contracts with no penalty.”

“As Attorney General, my job is to defend consumers, ensure truth in advertising, and make sure all businesses are playing by the rules,” Ferguson said. “My office identified that T-Mobile was failing to disclose a critical component of their new plan to consumers, and we acted quickly to stop this practice and protect consumers across the country from harm.”

More specifically, the Attorney General’s investigation found T-Mobile “failed to disclose that customers who purchase a phone using the 24-month payment plan” would be required to stay with T-Mobile’s plans for 24 months or pay the balance owed on the phone in order to cancel their service. T-Mobile has been working with the Attorney General’s Office to come to a solution and has now agreed to the following terms: expand full story

9to5google 

April 24, 2013

electrek 

Apple CEO Tim Cook appears to be offering up his services to charity auction site Charitybuzz in hopes of raising an estimated $50,000 to support the The RFK Center for Justice and Human Rights. By services we mean the winning bidder will get the opportunity to have coffee with Apple’s top exec at Apple’s headquarters in Cupertino, California.

The auction listing notes that it was “Donated by: Tim Cook” and after opening earlier this morning currently has two bids of just over $5,000.

The estimated value for the auction is set at $50,000, and the winning bid will get two lucky individuals the chance to sit down with the CEO for 30min to 1 hour. However, bids don’t include travel or accommodations and Cook’s guests will also be “subject to security screening” before hand to weed out the crazies. (via @Ihnatko)

If you can’t afford Tim Cook, former U.S. President Bill Clinton is available for less than half the price (via). expand full story

9to5toys 

April 23, 2013

When asked about staggered product launches during the Q&A of Apple’s Q2 2013 earnings call today, Apple CEO Tim Cook admitted that he wished Apple would have postponed the launch of the new iMac until after the holiday season in order to avoid the significant delays that customers experienced in the initial months of launch:

I don’t spend a lot of time looking back… If we could run it over, i would have announced the iMac after the turn of the year… we felt our customers had to wait too long for that specific product… Where the iPad mini was in shortage in the December quarter, I would not have done that differently because we were able to get the product out to many customers that wanted it. In retrospect, I wish it [iMac] was after the turn of the year so customers would not have had to wait as long as they did.

When Apple first launched the all new, slimmed down iMac lineup leading up to the holidays in October of last year, Tim Cook quickly confirmed that Apple would run into some significant component constraints and delays for the product. The months following launch saw major delays with customers ordering the product having to wait weeks to receive their shipments and some models pushed back as far as December.

9to5google 

FedEx has updated its iOS app today providing users with access to sign up and use a new FedEx Delivery Manager feature to customize delivery options and even sign for packages directly from within the app.

Once users have signed up for Delivery Manager, they will be able to schedule deliveries, provide instructions for pending deliveries, and even sign for packages using the universal app for iPhone and iPad. Other delivery options that users can customize include: Deliver to another address, Schedule a vacation hold, and Hold your package at a FedEx location.

Get convenience and flexibility for deliveries to your home. You can view upcoming deliveries to your home address, get status updates, or request to schedule a delivery by choosing your preferred date, time, or date and time combination. Or you can request FedEx to deliver to another address — in your neighborhood or across the U.S. — or select from free options such as Hold at FedEx Location.

The new Delivery Manager feature is initially only available for residential deliveries within the US. Users interested in signing up or learning more about the new feature can do so at fedex.com/delivery.

The updated FedEx mobile app is available on the App Store now.

electrek 

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