During Apple’s September event, the Tim Cook announced that all new iOS devices purchased after September 1st would be given the option to get iWork and most iLife apps for free. Some users who had purchased iOS devices after the first of the month, however, had already paid for those apps prior to the announcement, or paid for them after the announcement due to confusion about how to claim the free versions.
Today Apple began sending out emails to eligible users who paid for the apps informing them that their iTunes accounts would be credited for the software they should have gotten for free. The amount listed in the tips we’ve received varies from customer to customer, so it appears the credits are only for the apps that were paid for, not the total price of all five apps.
The refund can be claimed via an iTunes Store redeem code included in the email. You can read the full message from Apple below.