T-Mobile

Update: In an earnings call, CEO Mike Sievert told investors and analysts that the idea has now been completely abandoned – statement below.

A reported move regarding some older T-Mobile unlimited plans got the carrier into hot water, and the company’s CEO said that it never intended to proceed with this – rather, it was just carrying out a small-scale test. But even the test has now been abandoned …

T-Mobile has been hustling over the last few years aiming to build the most powerful and dense 5G network. Now the Uncarrier says it has hit a major milestone, Ultra Capacity 5G coverage for 300 million Americans.

Ookla has revealed its Q3 2023 US mobile Internet report and T-Mobile has kept its crown for the fastest download and upload speeds, lowest latency, best consistency, and more. Here’s how much faster T-Mobile performed than Verizon and AT&T in the new report.

Customers on older T-Mobile unlimited plans are facing a price hike, thanks to a sneaky approach by the carrier.

Although it was prohibited by both regulators and its own promises from increasing the prices of the four plans concerned, T-Mobile will move customers onto new plans, and charge more for those. Thankfully, you can opt out – and here’s how …

If you’re on one of four older T-Mobile unlimited plans, you’re facing a price hike of around $10 per month – but you can opt out of the increase.

Click here for instructions of how to opt out

In more T-Mobile news surely to give you déjà, déjà, déjà vu, the company has reportedly fallen victim to its third data breach this year, with over 90GB of employee and customer information stolen. And if you aren’t keeping track, it’s the company’s eighth major breach since 2018…

Update: New information suggests the data breach doesn’t affect T-Mobile itself, but an independent T-Mobile retailer called ConnectivitySource. The data from the leak “is related to an independently owned authorized retailer,” T-Mobile told 9to5Mac. “T-Mobile’s employee data was not exposed.”

ConnectivitySource is one of the company’s largest authorized retailers and operates in 38 states across the US. Around 146,109 audio recordings of customers calling stores were also collected by the hackers, claims vx-underground.

In what appears to be the latest in a series of T-Mobile security breaches, customers are reporting that they are seeing the personal data of other users when logged into their accounts.

Data accessible includes sensitive information like credit card details, home address, purchase history, and current credit balance …

5G home internet competition in the US is heating up with T-Mobile and Verizon offering some big incentives to attract customers. And now AT&T has entered the market. Follow along for speed, pricing, and all the fine details for each provider in our 5G home internet comparison.

On the heels of announcing its new Go5G Next plan that pays for half of customers’ yearly smartphone upgrades, T-Mobile has announced a mass layoff that will cut about 5,000 employees. The move comes as the Uncarrier says it’s become “materially more expensive” to attract and retain customers in recent months.

T-Mobile announced its latest wireless plan back in April called Go5G Plus with 24-month installment terms, a 30-day money-back guarantee, pricing below Verizon/AT&T, and more. Now the Uncarrier is back with Go5G Next which includes a new phone every year with T-Mobile picking up half of the cost plus a free 5G smartphone to start.

Verizon and T-Mobile have been consistently expanding their 5G networks which have allowed them to offer wireless home internet in more and more cities. Now Verizon’s 5G Home Internet is available for over 30 million people in the US with T-Mobile’s offering available to over 50 million. Here’s how to check your 5G home internet availability, we’ll also look at free trials, performance details, and more.

Last year SpaceX and T-Mobile announced somewhat vague plans to turn Starlink into cell service for dead zones. A new filing with the FCC provides an update on the state of play so far.

T-Mobile’s long-feared and unpopular change to AutoPay is officially starting to go into effect. With this change, T-Mobile will no longer accept credit cards, Apple Pay, or Google Pay for AutoPay. This means that if you want to secure the $5 per line discount for using AutoPay, you’ll have to update your payment method to use either a bank account transfer or a debit card.

T-Mobile has been busy working on its carrier aggregation tech over the last few years that’s bringing gigabit speeds to customers around the US. Now the latest advancement is rolling out with 5G SA speeds reaching up to 3.3Gbps.

Ookla has published its Q2 2023 report for US mobile Internet speeds. T-Mobile continues its lead over competitors with faster download speeds, plus the best consistency, lowest latency, and more. Here’s how the numbers compare.

Opensignal has shared its latest in-depth reports on the overall mobile experience and the 5G performance of the major US carriers. For 2023, T-Mobile has held onto its big lead for metrics like download and upload speed and 5G availability. But AT&T and Verizon were able to notch some victories too. Here’s how much faster T-Mobile performed than its competitors and a look at more detailed metrics in Opensignal’s new study.

One of the nice perks customers get through T-Mobile Tuesdays include a free yearly subscription to MLB.TV and MLS Season Pass. However, there’s a limited window to take advantage of those offers and they closed earlier this spring. Now T-Mobile is reopening the free enrollment window for MLB.TV and is also giving customers an extra $200 per line for any other streaming sports service.

5G business internet competition in the US continues to ramp up and providers like T-Mobile and Verizon are offering some big incentives to attract customers. AT&T is in the game too but with a poor offering. Follow along for speed, pricing, and fine details for each provider in our comparison of the best 5G business internet options.

In January, T-Mobile revealed it was hit by a data breach that impacted 37 million customers. Now the company has shared that it has seen another incident. The good(ish) news is this time it’s believed to only have affected 836 users but the bad news is the malicious party was able to steal sensitive info like social security numbers, full names, birth dates, contact information, T-Mobile account PINs, and more.

In the latest partnership for the Un-carrier, T-Mobile has signed a deal to be the primary wireless provider for the US Department of Veterans Affairs for the next decade. The deal will mean tens of thousands of wireless lines, 5G internet, and more for VA healthcare professionals and clinics that are providing important primary and mental healthcare.

T-Mobile has announced its latest Un-carrier move today called “Phone Freedom.” Aiming to give customers at Verizon and AT&T an “emergency exit,” T-Mobile is offering some big incentives like the option to trade-in a locked phone for a free new one, upgrades every two years instead of three, a price lock guarantee, a new “Go 5G Plus” plan that’s the same for new or existing customers, a “Go Back Guarantee,” and more.