If you want quality, reliable tech support for your computer, get a Mac. That’s according to the results of a new Consumer Reports survey that ranked Apple top among PC manufacturers for technical support post-purchase for the ninth year running… Read more
Google today released its Chrome Remote Desktop app for iOS after a release on Android devices last year.
The app, available for both iPhone and iPad, allows users to remotely access their computer via the Chrome Remote Desktop app available in the Chrome Web Store. Read more
With iOS 8 launching later today, it’s worth taking a look at how you should prepare your device for the new operating system. Before installing the update, it is recommended that you have a backup of your data. This how-to is going to walk you through backing up your iOS 7 device and transitioning it over to iOS 8:
IDC has announced preliminary PC shipment numbers for the fourth quarter of 2013, with Apple dropping from third to fourth place on the list. Apple shipped about 438,000 fewer machines than the same quarter in the previous year, allowing Lenovo to catch up and overtake them, despite Lenovo’s gain of only 163,000 shipped units.
HP, Dell, and Toshiba maintained the same positions as the previous year. While most companies lost a portion of their market share this year, Lenovo and Dell managed to claim most of the free space in the market. Overall the market saw a 1.6% drop over last year’s sales—about 285,000 shipments.
Gartner, on the other hand, reports that Apple actually gained quite a bit of market share. How these two numbers are so far apart is a mystery, but it’s possible that IDC included Surface-style tablets in its numbers, potentially skewing the results in comparison to Gartner’s numbers. Read more
US Mac sales fell year-on-year as part of the global decline in the PC market as consumers switch to tablets, phablets and smartphones – but the two major market analysts produced wildly differing estimates of the size of that fall.
IDC has a dramatic drop of 11.2 percent, from 2.14M in the third quarter of 2012 to 1.9M in the same quarter this year, while Gartner shows a much more modest decline of 2.3 percent from 2.2M (close to IDC’s number) to 2.1M. The only point on which both agree is this is the first Q3 decline in Mac sales since 2002, a quarter usually assisted by the back-to-school market …
Gartner is today out with a report detailing its estimates for Q2 2013 global and U.S. PC shipments. Globally, the industry average for shipments is down 10.9%. This is the fifth consecutive decline for this specific metric.
“We are seeing the PC market reduction directly tied to the shrinking installed base of PCs, as inexpensive tablets displace the low-end machines used primarily for consumption in mature and developed markets,” said Mikako Kitagawa, principal analyst at Gartner. “In emerging markets, inexpensive tablets have become the first computing device for many people, who at best are deferring the purchase of a PC. This is also accounting for the collapse of the mini notebook market.”