Despite its increasing focuses on Services revenue, Apple is struggling to draw users to the iTunes Store for movie purchases and rentals. According to a new in-depth report from The Wall Street Journal, Apple’s market share for renting and purchasing movies has fallen to between 20 percent and 35 percent, despite once being well over 50 percent as recently as 2012…
Comcast rolling out promised Apple Pay bill payments on iPhone for Xfinity customers
Earlier this year Apple CEO Tim Cook shared that Comcast is introducing bill payments via Apple Pay, and today an update to Comcast’s Xfinity account management app is rolling out with the new feature.
Comcast has shared today that it will be launching an unlimited wireless plan later this year. This move will make the company the first major cable provider in the US to offer wireless service as it looks to expand its business.
During the company’s Q1 2017 earnings call today, Apple CEO Tim Cook announced some new milestones for Apple Pay. The company also confirmed that Comcast would soon begin accepting Apple Pay on the web for bill payments.
July 15, 2015
There are some companies so well-known for their less-than-stellar customer service that even a machine like Siri feels the need to offer its condolences when you need to get in touch with them. Try asking Siri for Comcast’s customer service number and that’s exactly the response you’ll get.
After spending somewhere in the ballpark of literally forever on the phone with Comcast today, it’s nice to see Siri showing a little solidarity.
Tellingly, this seems to be a Comcast-specific response. Use the same exact phrasing for competitor Time Warner and you’ll at least get some web search results, if not an actual phone number.
July 13, 2015
While Apple’s rumored Web TV service is expected to launch with new hardware and software later this year, Comcast has shown its cards on what it describes as an “experiment” to offer live TV streaming to its Internet subscribers without cable packages. Stream, a $15/month Xfinity add-on, will allow Comcast Internet subscribers to view live and on-demand streaming television from “about a dozen networks” including HBO and other major broadcast networks. expand full story
June 17, 2015
Conflicting reports emerge regarding Deutsche Telekom talks with Comcast to sell T-Mobile
German Manager Magazine (via Reuters) reports today that Deutsche Telekom is in talks with Comcast and others to sell T-Mobile US. Sources say that these potential buyers include satellite TV provider Dish (as corroborated by Reuters), but Comcast is seen as the most attractive option from the point of view of the German telecom, due to its financial strength and ability to buy T-Mobile’s shares in whole:
Deutsche Telekom is in talks with U.S. cable company Comcast about a potential sale of T-Mobile US, German Manager Magazin reported on Wednesday, citing sources.
Deutsche Telekom is in talks with several parties, including satellite provider Dish, according to the magazine, but Comcast is viewed as a more attractive buyer by the German telecoms provider’s management.
Comcast would be a better candidate as it is financially stronger and would be able to make an offer to buy all shares in T-Mobile US, Manager Magazine reported.
As reported by Bloomberg, T-Mobile and Deutsche Telekom shares rose slightly following the news:
T-Mobile shares rose as much as 3 percent in early trading, before the U.S. markets opened. Deutsche Telekom traded 1.8 percent higher at 15.31 euros at 1:44 p.m. in Frankfurt. T-Mobile, which is the fourth-largest U.S. mobile-phone company and is about 66 percent owned by Deutsche Telekom, has a market value of $31.5 billion.
A conflicting report has since surfaced, thanks to a “Comcast source” for ArsTechnica. According to the person familiar with Comcast’s thinking, the company isn’t actually interested in buying T-Mobile. As of yet, no official statement has been made by Comcast or T-Mobile, but Deutsche Telekom has said that it “does not comment on rumors and speculation.”
July 31, 2014
A report today from Streamingmedia.com points to evidence that Apple’s new Content Delivery Network is now live in at least the U.S. and Europe. The news follows a report in May that Apple was negotiating with ISPs in order to build out its own Content Delivery Network to move away from the third-party services it currently uses to distribute iTunes content, iCloud data, and software to customers. While the CDN isn’t yet delivering all of Apple’s content, the report notes OS X downloads are now coming from the new content delivery network and that Apple has made deals with Comcast and others to have 10x its current capacity: expand full story
May 28, 2014
April 8, 2014
There has been no shortage of indicators that a new version of the Apple TV set-top box is incoming. We reported last year and earlier this year that Apple is progressing on new Apple TV hardware that will include new content, such as an App Store or “Game Store,” references to a new model have appeared in iOS 7 code, and numerous other reports have said that a new box is incoming from Apple.
Today, a filing from Comcast and Time Warner Cable pitching their planned merger to the FCC references Apple’s development of a new set-top-box. Here’s the notable quote from the filing (via Daisuke Wakabayashi):
Today, Google competes as a network, video, and technology provider, and 8 out 9 of the next Google Fiber markets the company announced are in Comcast or TWC areas. Apple tablets are viewing platforms for cable services even while Apple offers an online video service, Apple TV, and explores development of an Apple set-top box. Microsoft just announced that it will feature ads on the Xbox One, creating a new video advertising platform. And just last week, Amazon announced its own set-top box while it continues to leverage its unequaled sales platform and family of competitive tablets to promote its burgeoning Prime Instant Video business.
The bolded portion (emphasis ours) of the above quote says that Apple is exploring development of a new set-top box. The quote comes in context of the cable behemoths explaining why their merger is important amidst growing content competition from the likes of Apple, Google, and Microsoft. While it is possible that the companies are just speculating based on rumors about the next version of the Apple TV, several reports have indicated that Apple has been in direct talks with Time Warner Cable and Comcast regarding a new set-top box…
March 23, 2014
The Wall Street Journal reports that Apple is now in talks with Comcast about the possibility of a collaborative television streaming service. The plan, according to the report, is for Comcast to provide preferential streaming treatment to an Apple-built set-top box like the existing Apple TV.
The service would allow subscribers to stream live TV shows as well as on-demand content provided by Comcast. The agreement between the two companies would allow Apple’s box to continue streaming smoothly even when other connections were bogged down by high traffic and bypass bandwidth issues.
February 28, 2014
October 9, 2013
Twitter teams up with Comcast/NBC for ‘See It’ feature to watch and record TV shows
Twitter is teaming up with Comcast to integrate a new feature called “See It” that will allow Comcast Xfinity subscribers to watch shows and schedule DVR recordings directly from Twitter. The companies announced the partnership today and announced that the new “See It” feature will begin appearing for users on Twitter in next month.
Today, @Comcast and @NBCUniversal are announcing a partnership with Twitter that lets users tune in to a TV show directly from a Tweet. Comcast will give Xfinity TV customers the ability to do several things such as change the channel, set the DVR and play a show On Demand, directly from an expanded Tweet. Called See It, the feature will debut with NBCUniversal offerings including The Voice and Sunday Night Football.
While only Xfinity subscribers will be able to click the See It button embedded in tweets to schedule DVR recordings and view the content on their set-top box, other users can be directed to the NBC website or app. The “See It” technology, which was developed by Comcast, is first rolling out on Twitter with NBC programming, but Comcast is working with others to make See It an industry-standard technology:
See It is designed to integrate with other video distribution partners, television networks and websites. We look forward to working with Comcast to extend this offering to other partners who will connect more great content to Twitter. Ultimately, we want to make watching TV along with Twitter even more fun. We’re looking forward to sharing more details about this experience in the weeks to come. You can find more information about See It here.
June 12, 2013
We didn’t get any updates to Apple TV at WWDC this week like some were hoping for, but yesterday Comcast–one of the cable companies that has been rumored to be in discussions with Apple over a new and improved Apple TV service– unveiled its next-generation cable box arriving this fall. On top of a brand new UI and platform dubbed “X2”, the company also gave us a look at its revamped iOS apps & a new controller with voice control features that will let you search by actor, show type, series, etc.
While showing off a new slick UI with recommendations and brand new, customizable guide views, the company also showed off integration with apps such as Pandora, Rotten Tomatoes, and zeebox for ratings. Within the new apps section (shown at 16:40), we see integration with Facebook, Pandora, Instagram, Xfinity Home apps, and much more.
An interesting aspect of the presentation, Comcast CEO Brian Roberts noted that the company sees the new open platform as being an open architecture that would allow for a “family of boxes” and a family of personalized remotes. We’re not sure if that means the company has plans to integrate third-party hardware with its platform, like an Apple TV for example, but it’s clear Comcast has no plans on completely getting rid of its own cable box anytime soon. It also doesn’t look like Comcast is waiting around for Apple to revamp its TV service with apps and voice control, and we also got a quick look at the new X2 experience running on an iPad and iPhone (pictured right). expand full story
April 11, 2013
Showtime Anytime iOS app updated with support for Comcast XFINITY subscribers, iPhone 5 & iOS 6
The app that provides access to full-length TV shows for Showtime subscribers was initially only available to AT&T U-verse and Verizon FiOS customers. Showtime Networks later added support for DIRECTV and Optimum subscribers, but today updated its universal iPhone/iPad app to provide support for Comcast XFINITY.
Also included in version 1.4 of the app is support for iPhone 5, optimized video playback for iOS 6 and a few welcomed performance enhancements:
What’s New in Version 1.4
– Available to Showtime subscribers with AT&T U-verse, Comcast XFINITY, DIRECTV, Optimum and Verizon FiOS! – Support for iPhone 5 – Optimized video playback for iOS 6 – Improved tap targets for controls in video player – Improved performance and stability – Minor bug fixes
August 17, 2012
Following reports from The Wall Street Journal this week claiming Apple is in negotiations with cable TV operators for a new Apple TV set-top-box, today a report from Jefferies analyst Peter Misek claimed Apple’s much rumoured HDTV is “in full production”. The report is covered by Forbes and Barron’s.
While referring to the platform as iTV, Jefferies added Apple is planning to partner with Verizon and AT&T in addition to selling set-top-boxes for cable providers such as Comcast. According to the report, Apple will offer a “premium Apple television” offering content from Verizon and AT&T, as well as giving users an option for just a cable box for Comcast and possibly other cable operators.
Content for users outside of the US was not discussed in the report. Jefferies is now including 2 million iTVs in its model for early 2013 with an average sale price of $1,250.
Misek notes that recent data out of Sharp, Hon Hai and other specialty chemical and TV component suppliers support this.
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