As we reported earlier this month, Apple today has updated its online website with deeper integration with its appointment scheduling services for the Genius Bar and in-store workshops. This change comes not far after the Apple Online Store was heavily integrated throughout the entire online site, continuing Apple’s efforts to consolidate its physical retail stores, online store, and main website.
retail ▪ August 25
While Apple has been mostly mum on the numbers behind Apple Watch sales so far, Best Buy is standing behind the iPhone maker’s general message that the Apple Watch has been a hit with customers. The electronics retailer started selling Apple Watches this month in select stores, first in the United States and later in Canada, and today Best Buy’s CEO Hubert Joly said Apple Watch demand has been “so strong” both online and in stores as the retailer plans to carry the smartwatch at even more locations. expand full story
retail ▪ August 24
Last week, we reported that Apple is preparing to launch a couple of significant changes for Apple Retail stores this upcoming Wednesday. Besides demoting iPods to the accessory shelves on the sides of Apple Stores, Apple will be removing the long-existing iPad-based Smart Signs. These are the iPads that sit alongside iPhones, iPads, and Macs in the stores explaining pricing and other pertinent information. Now, we’ve gathered a few more details. First, sources say that this will be a change across all Apple Stores across the globe, not just stores in the United States. More significantly, we now know what will replace the Smart Sign functionality: new dedicated pricing apps on both in-store Macs and iOS devices…
retail ▪ August 17
Just over four months since the Apple Watch began its Apple Retail Store debut for try-ons, Apple has started to tweak the process this week, according to Apple Retail employees. Until this week, a customer who walked into an Apple Store seeking to try on Apple Watch was required to make an appointment and provide details such as their name and Apple ID to an Apple Store employees.
retail ▪ August 5
In a video this week to retail store employees, AppleCare chief Tara Bunch has outlined some changes coming to the company’s AppleCare+ program for the iPhone and iPad. In the video, Bunch and an associate in charge of AppleCare+ say that the service will now become simpler to add for international customers. For example, if a Hong Kong resident travels to the United States, purchases an iPhone or iPad, and adds AppleCare+ to their purchase, their new device will become automatically registered with AppleCare+ in their home country…
retail ▪ August 4
Jay Blahnik, one of the lead directors behind the health and fitness features in iOS 8 and Apple Watch, is this month continuing his tour around the globe discussing his thoughts on health and fitness. Tomorrow, August 5th, Blahnik will host a question and answer session at the North Michigan Avenue Apple Store in Chicago.