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Zac Hall

apollozac

Zac Hall is 9to5Mac Editor-at-Large with a focus on technology news, product reviews, and analysis. Zac previously served as 9to5Mac Editor-in-Chief, hosted over 400 weekly episodes of the 9to5Mac Happy Hour podcast, and has been a member of the 9to5Mac family since 2013. Zac has over a decade of experience in technology journalism, including as a tech columnist for the Clarion-Ledger newspaper, part of the USA Today network.

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I traded in my iPhone 14 Pro for the iPhone 15 Pro Max, then FedEx lost the old phone

Update: The resolution? A confirmation email that my trade-in has been accepted. No other acknowledgement that anything out of the ordinary happened, but best possible outcome for me.


What happens when your iPhone trade-in doesn’t actually make it to Apple? It appears that I’m about to find out, but there seems to be a process for this situation.

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iPhone appear to turn off for a while overnight? You’re not alone

Update: While iOS 17.1 resolves a lot of issues including image retention and location permissions, iPhone users are still seeing the shutdown problem occur on the upcoming software update.


Wake up to your iPhone passcode screen after an apparent restart overnight? You’re not alone. This seems to be happening to a lot of iPhone users. The oddest part for people affected? Battery level data shows that the phone was powered down for a few hours.

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Apple Store Online expanding to Chile next week, special wallpaper released [U: iPhone 15 launch]

10/16: As scheduled, Apple’s online store is now live in Chile. iPhone 15 and iPhone 15 Pro will be available to pre-order in Chile starting Friday, October 20, according to Apple. Story from October 10 follows.


Apple customers in Chile will soon be able to make purchases directly from the company. Apple is launching its online store in the country next week, and there’s an official custom wallpaper to celebrate.

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iOS 17 and macOS Sonoma automatically generate Apple ID passkeys

Passkeys

Now that iOS 17 and macOS Sonoma are available, you can forgo entering your password on icloud.com and apple.com domains thanks to newly added passkey support. Any Apple site on the web can rely instead on Face ID or Touch ID to authenticate your login. As part of iOS 17, iPadOS 17, and macOS Sonoma, your Apple ID is automatically assigned a passkey that can be used for iCloud and Apple sites.

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