Author

Avatar for Bradley C

Bradley C

Bradley has worked at K-12 independent schools for much of the last 20 years, serving as the head of the information technology department and leading classroom technology integration. He’s well-versed in enterprise Wi-Fi, macOS and iOS system management, school technology, and SaaS tools.

Jamf adds Microsoft Azure Active Directory support to Jamf Pro and Jamf Connect

Azure Active Directory Jamf

Jamf has just announced that it is adding support for Microsoft Azure Active Directory to Jamf Pro. This announcement comes on the heels of the partnership that Jamf announced last at its user conference. Organizations who use Microsoft Enterprise Mobility + Security (EMS) and Jamf can now skip creating a local account on macOS, and go straight to using Active Directory. It’s now easy to use Azure Active Directory on a Mac.


Expand
Expanding
Close

Do Apple products warrant their premium price in 2018?

Do Apple products warrant their premium price?

I was recently in Lenox Square Mall in Atlanta, and I visited the Microsoft store, the Apple store, and a pop-up Amazon shop. As I wandered through all three of them, I began to ponder the state of each company when I look ahead to the next generation of consumer technology. As I walked through each of them, this thought kept popping into my head: do Apple products warrant their premium price? Are Apple products a premium experience, or is it all about the Apple brand?


Expand
Expanding
Close

How I recovered a stolen iPad thanks to Jamf Pro and Apple’s Device Enrollment Program

When my school came back from fall break, I had a teacher report that one of her classroom iPads had gone missing. I get messages like this quite often, but they are almost always in the building. I can verify this by logging into my Jamf Pro dashboard, and see which IP address it last “checked in” from. Our school has a static IP address, so the iPads will also show that as the last known IP address. I can also have Jamf Pro send me an email if one checks in off campus, I had actually turned this off as we had a student who was at St. Jude off and on last year, so I disabled the alerts while she was there, and I forgot to turn them back on. I had originally set this feature up to help prevent school iPad theft.
Expand
Expanding
Close

BestPhotos launches new version featuring improved interface and Siri shortcuts

clean up iPhone photos

Anyone that has known me for any length of time knows that I take organizing my photo library very seriously. We can be headed home from a birthday party for one of our kids, and I’ll ask my wife to cull through the photos we took, and add them to an album.

One of the best things about smartphones is you can take 1,000 photos in twenty minutes, but it’s also one of the worst things. I know most people will take a burst of photos, and then never go back through them. They’ll be left with a bunch of copies of a similar shot. In my opinion, it’s a lot easier to enjoy your library, when you take the time to clean up iPhone photos. The problem is that it’s time-consuming using the built-in tools.


Expand
Expanding
Close

Making The Grade: What do you do with old laptops and iPads?

What do you do with old laptops and iPads

Every technology deployment has its time in the sun. From the initial unboxing to the initial deployment, and to the various great moments, all deployments reach a point when it’s time to replace them. Over the years, I’ve done many Apple hardware refreshes, and they are a lot of fun. And one question that always has to be answered is what do you do with your existing hardware? Do you sell it? Do you keep using it? Let’s answer the question of what do you do with old laptops and iPads?


Expand
Expanding
Close

Apple Pay is now accepted at CVS

Apple Pay is now accepted at CVS Pharmacy, Discover adds support for its debit card

Earlier this year, Apple reported that Apple Pay was finally coming to CVS. Oddly enough, CVS’ terminals have supported NFC for years, but they intentionally disabled it. I was actually was able to use it on the day Apple Pay launched right before they disabled it.

Apple just sent out an email informing that Apple Pay is now accepted at CVS.


Expand
Expanding
Close

Making The Grade: It’s hypocritical for Apple to promote privacy while not offering a G-Suite alternative

I’ll make a statement that might be unpopular: Apple shouldn’t promote their privacy stance to schools when they aren’t offering a compelling service that schools can sign up for that replaces G-Suite. They’ve built solutions for schools that are siloed off from most of the student information systems without making an identity management system. They’ve created solutions (like Classkit, Apple Business Manager, and Apple School Manager) that don’t 100% replace anything else a school or business has. They’ve simply added more overhead to deploying iPad. Apple proclaiming their stance on privacy while also accepting a 9 billion payment from Google just makes them look hypocritical. If Apple is really concerned about privacy, they need to be building tools to replace what Google offers enterprise and education customers. Let me explain how.


Expand
Expanding
Close

Making The Grade: Is Apple’s K-12 device management strategy wrong?

Apple device management in k-12

Making The Grade is a weekly series from Bradley Chambers covering Apple in education. Bradley has been managing Apple devices in an education environment since 2009. Through his experience deploying and managing 100s of Macs and 100s of iPads, Bradley will highlight ways in which Apple’s products work at scale, stories from the trenches of IT management, and ways Apple could improve its products for students.


When it comes to enterprise device management, every platform company (Apple, Google, Microsoft, etc.) has their own style of management. Google (with Chromebooks) has built a complete end to end solution for managing its devices. When I say end-to-end, I mean that when you buy Chromebooks, you also buy the management tool sold by Google.
Expand
Expanding
Close

Three features I want for iCloud Photos in iOS 13

I’ve written a lot about iCloud Photos at 9to5Mac. I think about managing my photo library more than I’d care to admit. I’m always thinking about additional back up measures I can put into place, or ways Apple could improve the service (be sure to check out my Google Photos vs. iCloud Photos roundup). iOS 12 is now on the market, so we know all the new features that are available this year. My mind is already turning to iOS 13, though. I hope it’s a big year for iCloud Photo Library. Here are the features I consider to be “low hanging fruit”.


Expand
Expanding
Close

Making The Grade: Passive notifications on Apple Watch make it ideal for teachers

Making The Grade is a weekly series from Bradley Chambers covering Apple in education. Bradley has been managing Apple devices in an education environment since 2009. Through his experience deploying and managing 100s of Macs and 100s of iPads, Bradley will highlight ways in which Apple’s products work at scale, stories from the trenches of IT management, and ways Apple could improve its products for students.


Apple Watch Series 4 was announced at Apple’s annual iPhone event, and it looks like a promising upgrade for Series 3 owners (and especially Series 0,1, and 2 owners). With the ability to detect AFIB with 98% accuracy, reduced bezels, and additional complications, Series 4 Apple Watch looks to be a hit.

As I do every week on my Making The Grade column, I like to look at things from the perspective of a teacher or student. This week, I want to consider the benefits of an Apple Watch for a teacher. I think this industry is perfect for Apple Watch, and I want to explain why.


Expand
Expanding
Close

Jamf acquires NoMAD to assist IT departments with Active Directory integration

JAMF

I’ve written a lot about identity management when it comes to Apple deployments here on 9to5mac. A popular identity management solution is Active Directory (AD) from Microsoft. Mac IT admins have loved the syncing of credentials between AD, but have long hated the process and frustration of binding Mac to AD. NoMad was built to solve that problem. I was actually discouraged by a systems engineer from Apple years ago against binding to AD.


Expand
Expanding
Close

Why I left Dropbox for iCloud Drive and never looked back

icloud drive vs dropbox

When it comes to file storage for Mac and iOS users, there are multiple options. Today, I want to look at iCloud Drive vs Dropbox.

When I think back to the early days of iPhone and iPad (and even my Mac life around that time), Dropbox was so ingrained into my workflows that I couldn’t ever see it leaving. On the flip-side, I’ve have been using Dot Mac/MobileMe/iCloud since before the iPhone was released. Years ago, Apple’s storage solution for Dot Mac/MobileMe was iDisk, and it was not good. Dropbox came along and made everything else look ancient.


Expand
Expanding
Close

Making The Grade: iOS 12 and macOS Mojave update strategy for IT

Making The Grade is a weekly series from Bradley Chambers covering Apple in education. Bradley has been managing Apple devices in an education environment since 2009. Through his experience deploying and managing 100s of Macs and 100s of iPads, Bradley will highlight ways in which Apple’s products work at scale, stories from the trenches of IT management, and ways Apple could improve its products for students.


iOS 12 and macOS Mojave have both been in the news this week. At the iPhone announcement event, Apple announced that iOS 12 would be coming on Monday, and macOS Mojave to launch on the 24th. For IT administrators, when Apple’s software update season hits full swing there can be a sense of dread. Right now, we are running the most stable versions of iOS 11 and macOS High Sierra. We’ve had an almost a full year of bug fixes, so things are running as smooth as they will. As we enter a new season of X.0 updates, we often hit the rest button on stability. While iOS 12 has been very stable in the beta periods, it’s still a new OS. Third-party app providers will also need to update for stability as well. The question I want to help answer today is: When should you update managed iPad, iPhones, and macOS devices?


Expand
Expanding
Close

JAMF announces zero-day support for iOS 12, tvOS 12, and macOS Mojave

JAMF

I’ve been a customer of JAMF for many years, and I don’t see that changing anytime soon. Whenever people ask me why I use JAMF Pro, I always say, “It’s like having an Apple assistant in my office.” Using the platform to manage my iOS devices dramatically improves my workflows.

With iOS 12 and tvOS 12 on the horizon, JAMF has announced JAMF Pro 10.7. As with previous years (dating back to 2012), JAMF has zero-day support for both of these products. What does zero-day support mean? It means support for new features, baseline compatibility, and no impact to critical workflows.
Expand
Expanding
Close

Making The Grade: BYOD should be avoided, and here are three reasons why

Making The Grade is a weekly series from Bradley Chambers covering Apple in education. Bradley has been managing Apple devices in an education environment since 2009. Through his experience deploying and managing 100s of Macs and 100s of iPads, Bradley will highlight ways in which Apple’s products work at scale, stories from the trenches of IT management, and ways Apple could improve its products for students.


If you are around the K–12 technology scene at all, there is no doubt one term that you’ve heard of: BYOD. It stands for bring your own device. It means that the school’s technology program allows students to bring a device to school, put it on the school’s Wi-Fi network, and use it to do their classwork. On the surface, this sounds like a win-win for everyone. School’s get out of the device ownership and management business, and students get to bring whatever device they want to school. I’ve long disagreed with this strategy, and I want to explain why.


Expand
Expanding
Close

A long time VMware Fusion user tries Parallels Desktop 14

Parallels Desktop

I wrote about the release of Parallels Desktop 14 a few weeks ago. I’ve been spending some time with it since then, so I wanted to take the time to write about it in more detail. One thing to note (and I think it makes gives my review an interesting perspective) is that I’ve used VMware Fusion (and supported it at my day job) since 2009. I had certainly heard of Parallels Desktop before, but I jumped on the Fusion train and kept on upgrading over the years. When I read about Parallels Desktop 14, I decided that it was time to try something new. 
Expand
Expanding
Close

Making The Grade: Apple should release a low cost AirPlay-only receiver

Making The Grade is a weekly series from Bradley Chambers covering Apple in education. Bradley has been managing Apple devices in an education environment since 2009. Through his experience deploying and managing 100s of Macs and 100s of iPads, Bradley will highlight ways in which Apple’s products work at scale, stories from the trenches of IT management, and ways Apple could improve its products for students.


I’ve written a lot about Apple TV over the years. I own five of them, and I use them every day. On the flip side, I can admit that is overpriced for what it does. I wrote this previously:

The problem, I believe, is that it’s become similar to HomePod: a device that’s perfect for people who are all in on Apple. Some people will argue that all of Apple’s products are better when used alongside others. While that’s true, I’d also say that Apple’s best products are also best in class on their own (iPhone, iPad, Mac). I think the Apple TV is great, but it still has some major flaws


Expand
Expanding
Close