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Apple publishes new legal process guidelines for law enforcement information requests

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Earlier this month Apple announced its decision to notify customers of law enforcement requests for user information. Today the company also published a new set of guidelines for law enforcement officials regarding how it will handle such requests, what types of information can be obtained, and more.

Most of the document contains information regular customers won’t ever need to know, but for those interested in Apple’s participation in the legal process will find a wealth of information here. The document also confirms once again that Apple will notify users in most cases where law enforcement requests their personal information:


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Apple’s fix for FaceTime woes in iOS 6? Upgrade to iOS 7

Apple has released a new support document explaining some of the issues that iOS 6 users have experienced lately when trying to make FaceTime calls. Along with an explanation, there’s finally a fix in sight that’s also detailed on the support page. What’s the fix? Update to iOS 7.

First spotted by MacRumors, the support document informs users of a pretty obvious solution to the problem. If you’re using a device that supports iOS 7, you’ll need to update to the latest version of iOS 7. If the device in question isn’t compatible with iOS 7, update to iOS 6.1.6 to resolve the FaceTime bug.


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Samsung bought two patents specifically for use in Apple trial, say attorneys

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In the ongoing patent trial where Apple is claiming Samsung infringed five of its patents, and Samsung is claiming Apple did the same to two of its patents, it has been suggested that Samsung bought the two patents concerned specifically to sue Apple. The allegation was made by Apple’s attorneys, reports The Verge.

The original inventors on the video patent, for instance, originated in Oklahoma, and the gallery patent originally belonged to Hitachi. In the case of the video patent, Samsung disclosed that it paid $2.39 million to acquire it in 2010, the same year FaceTime debuted alongside the iPhone 4. Apple hopes that will stand in stark contrast with its five patents, two of which were filed the day the company introduced the iPhone, and all developed within the company …


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Apple updates standalone FaceTime app for Snow Leopard users with connection bug fix

Remember the good ol’ days when FaceTime wasn’t included with each Mac? Back then, you had to download a bit of software from the Mac App Store in order to make video calls to iPhone owners (though iChat could still do Mac-to-Mac calls). Even today, that standalone app is still available on the Mac App Store for $.99—and for some reason it’s still the #5 paid app on the entire store.

Given its apparent popularity three years after its launch, it makes at least a little sense that Apple updated the app today to fix a bug that could prevent users from connecting to FaceTime calls. Of course, if you’re on anything newer than Snow Leopard, you don’t need this update, but anyone still running OS X 10.6 who already purchased the app can get the free update to resolve the problem.

For Snow Leopard users who haven’t already made the purchase, the app is $.99 on the Mac App Store.

Developers overwhelmingly liked the iOS 7.1 changes – how about you? [Poll]

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Back in January, when Apple released the third beta of iOS 7.1 to developers, we asked them what they thought of a whole bunch of specific changes, and whether they preferred the iOS 7 or 7.1 versions. Developers overwhelmingly favored the changes.

You can see below how developers voted on the specific elements. We’re asking you just to give an overall thumbs-up or down to the revamped user-interface … 
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Mavericks How-to: Block contacts in FaceTime and iMessage on OS X

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With the highly anticipated update to Mavericks 10.9.2, users gained the ability to block contacts in FaceTime and iMessage. This has been a long-awaited addition, since iOS 7 received this feature five months ago. If you previously blocked people in iOS 7, the block list syncs over from your iOS devices to your Mac through iCloud. Make sure Documents and Data is turned on in order for that to occur.

Now with Mavericks, you are able to block certain phone numbers from iMessaging or FaceTiming you without needing to get up and grab your iOS device…


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Apple releases iTunes 11.1.5 w/ compatibility improvements & crash fix

Apple has released today a minor update to iTunes on OS X with a fix for a nasty bug that could cause iTunes to crash. The update also includes compatibility improvements with iBooks, Apple says.

The software update follows yesterday’s release of the highly critical OS X 10.9.2 release which filled an existing SSL bug that left users vulnerable to malicious attackers. Apple also introduced FaceTime Audio calling and contact blocking which debuted on iOS 7 last fall.

The update should be rolling out to OS X users through the Mac App Store.

Reasons for delay in SSL fix to OS X unclear as a single line of code found responsible

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Update: Apple issued OS X 10.9.2 the following day, which included a fix for the SSL bug.

After Apple fixed the SSL bug in iOS, it’s unclear why three days have passed without an OS X fix after it was revealed by Reuters that the vulnerability was created by an error in a single line of code.

The problem lies in the way the software recognizes the digital certificates used by banking sites, Google’s Gmail service, Facebook and others to establish encrypted connections. A single line in the program and an omitted bracket meant that those certificates were not authenticated at all, so that hackers can impersonate the website being sought and capture all the electronic traffic before passing it along to the real site.

As the bug is in Apple’s SSL authentication code, it leaves a whole range of apps vulnerable, not just Safari … 
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Sony expands camera operations to likely supply Apple with front-facing iPhone cameras

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Sony is positioned to dramatically increase its sales of CMOS cameras to Apple for use in an unreleased iPhone, Nikkei Asian Review reports. Sony already supplies most of the rear-facing iSight cameras shipping on iPhones today, and as the report suggests, negotiations between Sony and Apple to double the amount of CMOS sensors supplied points to Sony also providing the sensor for the front-facing iPhone camera…
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Apple seeds OS X Mavericks 10.9.2 build 13C53 to developers

One week after the previous beta, Apple has provided registered Mac developers with OS X Mavericks 10.9.2 build 13C53 to developers. Previous 10.9.2 builds added FaceTime Audio functionality to the Mac’s Messages and FaceTime applications. Other new functionality includes the ability to block contacts/phone numbers in both FaceTime and Messages.


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Apple seeds new OS X Mavericks 10.9.2, Safari 6.1.2 betas to developers

A week following the previous beta, Apple has seeded a new version of OS X Mavericks 10.9.2 to developers. The update is available via Software Update in the Mac App Store and Apple’s online developer portal. It is labeled as build 13C44, and that’s a small increase over last week’s 13C39 build. Last week’s build brought blocking for iMessage and FaceTime, while the original 10.9.2 beta introduced FaceTime Audio in the Mac’s FaceTime and Messages apps.


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Tears everywhere: Apple features its new holiday commercial on its homepage

Apple clearly loves its new holiday ad: it has now featured it on the Apple.com homepage, with links to both the ad and the ‘full home movie.’

The ad has been generally well-received, with most describing it as endearing – replacing Apple’s usual product-focused approach with story-telling based on how the phone might be used. Apple used a similar approach with a recent iPad Air commercial, shown below.

[youtube=http://www.youtube.com/watch?v=B8Le9wvoY00]

Two of Apple’s most active Twitter users, CEO Tim Cook and SVP Marketing Phil Schiller have also tweeted out the YouTube link.

https://twitter.com/pschiller/status/412798014835535872

It is clearly something Apple is proud of and maaaybe its ad of the year?

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Nine Inch Nails’ Trent Reznor Facetimes dying fan during show [Video]

Facetiming fans during live gigs seems to be the new thing, though Trent Reznor did have a particularly good excuse during a weekend concert: the fan in question was a terminally ill photojournalist who had planned to attend the concert but was unable to make it, reports kdge.com (via Reddit).

Loudwire added:

Andrew Youssef has been a concert photographer for seven years. The man’s passion for music brought him to photograph countless bands, with Nine Inch Nails being one of Youssef’s personal favorites. Sadly, Youssef was diagnosed with stage-4 colon cancer in 2011. According to Cancer.org, the 5-year observed survival rate for individuals with stage four colorectal cancer can be as low as 6 percent, but in Youssef’s regular ‘Last Shot‘ column for OC Weekly, he documents a refusal to give up his dream despite the odds against him.

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Beyoncé serenades fan over FaceTime during performance [Video]

[youtube=https://www.youtube.com/watch?v=ueW3anV8Cl0]

Despite rapper Jay-Z having been temporarily in bed with Samsung earlier this year, Beyoncé proved herself the better half of the relationship when she voluntarily serenaded a fan over FaceTime at a concert in South Australia recently.

Beyoncé smoothly walked across the stage reaching out to her adoring fans when someone offered their iPhone in mid-FaceTime call.

“This is a first,” she said while taking the iPhone and still performing her song. “Hi. He’s doing FaceTime right now. Nice to meet you.”
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Apple details how it handles customer data, discloses government information request stats

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In light of the recent reporting in regards to the NSA and governments across the world and their connection to the data that technology companies hold on their customers, Apple has published a lengthy document detailing its customer privacy policies.

We believe that our customers have a right to understand how their personal information is handled, and we consider it our responsibility to provide them with the best privacy protections available. Apple has prepared this report on the requests we receive from governments seeking information about individual users or devices in the interest of transparency for our customers around the world. This report provides statistics on requests related to customer accounts as well as those related to specific devices. We have reported all the information we are legally allowed to share, and Apple will continue to advocate for greater transparency about the requests we receive.

Additionally, the company has published charts that detail how many customer data requests it has received Between the beginning of January and end of June this year from governments.

Breakdown of important details:


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Apple reiterates it cannot read user iMessages, has no plans to do so

Update: Fresh Apple statement added

The immunity of iMessages from government surveillance has been cast into doubt by QuarksLab security researchers presenting at the Hack in the Box conference in Kuala Lumpur.

A leaked DEA document had pointed to the impossibility of intercepting iMessages even with a court order, a point that was confirmed by an apparently categorical Apple statement:

Conversations which take place over iMessage and FaceTime are protected by end-to-end encryption so no one but the sender and receiver can see or read them. Apple cannot decrypt that data.

The researchers reverse-engineered the iMessage protocol and confirmed that the claim was true. However, they identified that Apple needed to hold the encryption keys on its own servers, and that simply by changing these keys, it could enable access to the message content.

They can change a key anytime they want, thus read the content of our iMessages.

The researchers were keen to stress that they do not believe Apple is doing, or has ever done, this – but rather that it could do so if the NSA or another government agency were to require it. Only messages sent after Apple changed the keys would be accessible.

Apple has since issued a statement to AllThingsD:

“iMessage is not architected to allow Apple to read messages,” said Apple spokeswoman Trudy Muller said (sic) in a statement to AllThingsD. “The research discussed theoretical vulnerabilities that would require Apple to re-engineer the iMessage system to exploit it, and Apple has no plans or intentions to do so.”

This is, though, merely a weaker version of its earlier statement. Then, it said it couldn’t read iMessages, now it is saying that it could, but it would require work and it has no intention of doing so. That Apple would not willingly do so was never in doubt: the point is that the NSA could force it to. A demonstration from QuarksLab is below:

[youtube=https://www.youtube.com/watch?v=EbqZnTKDVU0]

When the NSA PRISM story broke, it led to a raft of denials in what some security researchers say was carefully-crafted language. Apple, among other companies, was clearly unhappy about the secrecy imposed on it and gained permission to reveal some numbers on government requests for customer data. A meeting was subsequently held at the White House in which Tim Cook and other tech CEOs met with President Obama to discuss the issue. Details of the discussions were not made public.

Apple confirms some users experiencing iTunes Store outage

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Some users may be experiencing difficulty making purchases on the iTunes Store, according to Apple’s system status page. We’ve heard mentions of issues beginning this morning, and Apple reports trouble starting around 1:30 PM EST. Game Center and FaceTime also experienced issues this afternoon, though the former may be somewhat difficult to notice.

https://twitter.com/iTunes/status/385474005626785792

Apple’s iMessage service has been suffering turbulence for days now, which is not reflected on the system status page as it may be limited to iOS 7 users. Apple told the WSJ it is working on a fix for its iMessage issues in a future software update and recommends a workaround in the meantime.
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iOS 7 How-to: Blocking FaceTime calls, Phone calls, and iMessages

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Before iOS 7 it was rather inconvenient to block a phone number, and there was nothing built into iOS that would allow you do so. If you got phone calls from Telemarketers you can always register your number for free on the National Do Not Call Registry. If you wanted to block specific people, you had to contact your carrier to do so. For example, with AT&T, you can pay $4.99 per month per line to block up to 30 numbers with their Smart Limits. With Verizon Wireless, you are able to block up to five phone numbers per line with no charge. With Sprint you fill out a form on their website and it appears there is no additional fee.

Dealing with your carrier can be a rather tedious, and with the new iPhone, iPad, and iPod touch operating system, you no longer have to…


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iWatch watch: a roundup of some of the more interesting concepts

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Some iWatch concepts are, well, just a bit silly. But this concept by Stephen Olmstead has the kind of restrained design one might expect from Apple. Sure, the hardware design doesn’t quite have the finesse and finish of something Jony Ive would create, but it strikes me as along the right lines. The matching colored wallpaper and straps are a good fit with both iOS 7 and what we’re expecting from the iPhone 5C.

Some of the screens look a little unrealistic – I don’t see anyone scrolling through apps one at a time like that, or hitting a date on a calendar of that size – but Siri, Weather and Compass all look good. And Facetime on the iWatch? Hell yeah: we’ve all been wanting wristwatch videophones since those SF programs we watched as a kid, right?


Martin Hajeck always produces interesting work. While I’m not a fan of the rather chunky-looking hardware shown here (I’d hope Apple can create something sleeker), the colored, embossed leather straps look every inch the sort of thing you’d expect Apple to produce….
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“Bang with Friends” mysteriously pulled from App Store

Apple might have just ruined everyone’s weekend plans by pulling the provocative “Bang with Friends” iPhone app from the App Store.

BWF, which is the “anonymous, simple, fun way to find 
friends who are down for the night,” says Apple has banned it from the App Store, but that it is “working with Apple to get BWF back into the App Store shortly.”

Presumably, users who already installed the app can continue to do whatever one would do with such an app, and Android’s Wild Wild West approach to the Google Play Store almost guarantees it isn’t going anywhere for phablet users.

If you still find that you just can’t get no satisfaction, you might try using FaceTime or maybe even Google’s new Hangouts for iOS app.

Cofounder and CEO Colin Hodge told Valleywag that he’s working with Apple to get the app, which recently crossed the million user mark, back in the iPhone’s warm embrace.

Just don’t accidentally dial your parents while you have those candles lit and Drake playing in the background.

Apple releases iOS 6.1.4 for iPhone 5 with updated speakerphone profile

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Apple has just released a new iOS .1.4 software update for the iPhone 5 that includes an updated speakerphone profile. That’s really it as far as public updates but Apple often updates some stuff behind the scenes including some bug fixes and security updates. The 11.5MB update (kinda big for just a profile, no?) is for iPhone 5 only and can be downloaded directly at the following links:

iPhone5,1 (iPhone5,1) 6.1.4 (10B350) 05/02/2013 13:07:01
iPhone5,2 (iPhone5,2) 6.1.4 (10B350) 05/02/2013 13:07:01


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Apple confirms another iMessage, FaceTime outage (Update: Fixed)

Apple confirms service disruption

Update: 12:30PM ET – Apple’s status website also saying the issues are resolved

For the second time this week, Apple has confirmed that iMessage and FaceTime are experiencing hiccups, albeit nearly three hours after users first started reporting issues.

Any regular user of the service can speak for how regular of an occurrence this is, and Apple is consistently slow to confirm any service disruption.

Notably, when Apple does admit any downtime, it typically downplays the issue while our own experience and that of the good people on Twitter reflects otherwise.

https://twitter.com/kraymoney/status/322735363418365952

https://twitter.com/JoshLongman_/status/322735363158331392

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iMessage/FaceTime has been down for about a half hour, Apple just acknowledged it (Update: Fixed)

Update: 8PM ET – Just 4 short hours after we first started hearing issues, iMessage and FaceTime are back

Update: 8:45PM ET – Apple’s status website also saying the issues are resolved

As many have reported on Twitter, iMessage and FaceTime have been down for the past half hour, but Apple just updated its Services Status page. Meanwhile, Apple is aptly offering the opportunity to complete a survey regarding its online Apple Support quality.

An à la carte Apple TV concept integrates Siri, FaceTime, and cable/satellite providers (Gallery)

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[slideshow]

A member of The Verge forums, going by the name of “Knowledge”, posted the Apple TV concept below that envisions a future Apple TV OS where users could tap into multiple content sources from cable/satellite providers, local devices, and elsewhere. It would also integrate Siri (and Facetime) for scheduling recordings, changing channels, etc., and a unified search of all content.

Unified search looks for content in library, app store, iTunes, and TV Guide. Also brings the ability to use Siri for scheduling recordings, setting reminders, changing channels, playing music, playing video from library, opening an app, finds content available for purchase in iTunes, etc etc.

The full gallery is below:
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