Sonos

Sonos has been struggling to regain the trust of its customers after its disastrous launch of a new version of the app.

After initially doubling down on the new app, the company’s CEO later apologized for it, and he has now made seven promises about how Sonos will operate going forward. This includes giving all products currently under warranty an additional year of coverage, but customers don’t seem too impressed …

Whether you use Sonos or not, there’s a good chance you’ve heard about the broken Sonos app and its endless redesign troubles. In response to user frustration about the new app’s shortcomings, Sonos has launched a public roadmap for its future. A new Trello board tracks fixes in the app and outlines what’s coming next.

A potential plan to bring back the old Sonos app has turned out to be impossible, according to the company’s CEO.

The idea was hatched after widespread problems with the new app forced Sonos to issue a public apology, and to delay the launch of two new hardware products …

Sonos has had a tough time since it launched a brand-new app in April that was met with instant and harsh criticism from customers. While the company has a plan to fix the new app, Sonos leadership is considering the possibility of relaunching its old app to provide relief for itself and its users.

Two new Sonos products are ready to ship, according to the company, but the launches have been delayed by ongoing problems with the company’s app. This likely includes a set-top TV box intended to compete with Apple TV.

Sonos CEO Patrick Spence repeated his apology to Sonos owners for letting them down with the new app, and said that putting this right is the company’s number one priority …

Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos CEO Patrick Spence has emailed customers sharing an apology and a detailed timeline of what to expect as the company prioritizes fixing the app.

Sonos has recently made headlines for releasing their first over-ear headphone, the Sonos Ace. It brought the high-quality sound that Sonos customers are used to, but brought it into a portable and personal package. While they were not perfect, they are still up there as one of the best premium over-ear headphones on the market; check out our review here. Now, it seems Sonos is pivoting back to their bread and butter, the Sonos Arc. The Verge reported that the successor to the Arc, the Sonos Lasso, is right around the corner. Here is what we know.

Sonos is probably wishing its only controversy was an app redesign. Today the company is receiving a lot of heat for a revision to its privacy policy that introduced a major policy reversal with the removal of a single line.

Sonos has launched its first headphones and they compete directly with Apple’s AirPods Max. So what do you get with the Sonos over-ears? Here’s a detailed comparison of specs, features, battery life, and more for Sonos Ace vs AirPods Max.

Sonos launched a brand-new version of its app this month. And it received lots of critical feedback from users over missing features, broken VoiceOver for vision-impaired users, and more. Now the company has acknowledged some of the problems and launched its latest update with fixes.

Sonos has officially announced the Sonos Ace headphones, marking their first foray into the over-ear headphone market. Best known for its wireless home speaker solutions and ecosystem, particularly with Apple products, Sonos aims to bring the same value, quality, and ease of use to their new premium Ace headphones. Sonos customers have long wondered when the company would create its own headset, and it is finally here. We were fortunate enough to get an exclusive first look at these new headphones, and they did not disappoint. Here is everything you need to know!

The new Sonos app launched today and was met with swift and intense backlash for removing many features and capabilities that long-standing customers value. While the company made an official statement on the matter, it hasn’t appeared to address a concerning issue – the update has broken accessibility for visually impaired users.

Not loving the new Sonos app? Cut ’em some slack—it took courage. That’s what the company says in response to criticism from customers.

It’s been a long time since the first rumors about Sonos, a company known for its speakers, working on headphones. These rumors have become more frequent over the last few months, and now we finally have confirmation of those rumors – sort of. That’s because images of the new Sonos Ace wireless headphones have just leaked online.

Update: More images of the new headphones have leaked. You can see them below.

Sonos has revealed what it’s calling its “most extensive app redesign ever.” The new iOS and Android experience (plus web) does away with tabs and puts everything on a single Home screen that’s faster, customizable, has one search bar for all of your streaming services, features improved system control, and more.

Over-ear headphones from Sonos have been rumored for years and now it looks like they’re closer than ever to arriving and taking on Apple’s AirPods Max. Ahead of an expected June launch, the Sonos headphones have received FCC approval.

Sonos’ long-awaited over-ear headphones have hit a development snag, according to Bloomberg. Today’s report explains that the snag stems from a software problem and will delay the production and release of the headphones. Sonos’ Apple TV competitor and revamped iPhone app have also both hit development problems.

Sonos may finally be ready to ship its long-rumored headphones, according to a new report, but not in time for holiday shopping. Meanwhile, the company is now rumored to be planning a non-audio product for next year as well.

Back in March, we heard from The Verge that Sonos was working on the second generation of its portable Move speaker. Now details have surfaced including impressive battery life, stereo sound upgrade, line-in joining WiFi and Bluetooth, a new color option, and more.

In a new filing with the SEC, Sonos has announced changes it’s making to cut costs. Unfortunately one of those is letting go of roughly 7% of its employees while another measure is slimming down its real estate footprint.

Back in 2020, Apple launched its handy intercom feature for HomePod and HomePod mini. Fast forward to 2023 and that feature isn’t yet native on Sonos speakers. Now Soro For Sonos has received an update that brings intercom capability and more.