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iCloud

The best place for all your photos, files, and more.

iCloud was launched in 2011 as the successor to MobileMe and is Apple’s current cloud service that allows iOS and Mac users to save and synchronize information. Apple includes 5GB of iCloud storage for free with all accounts and has paid options starting at $0.99/month for 50GB.

https://www.youtube.com/watch?v=KTrO2wUxh0Q

iCloud is built into every Apple device. That means all your stuff — photos, files, notes, and more — is safe, up to date, and available wherever you are. And it works automatically, so all you have to do is keep doing what you love. Everyone gets 5GB of free iCloud storage to start, and it’s easy to add more at any time.

What is iCloud?

iCloud solved a problem that we were facing in 2011. Originally, Apple pitched the Mac as the digital hub to our life. Our iPods (and then iPhones) would sync over a cable to transfer information. As we added iPads, it became a mess. Steve demoted the Mac back to just a device and made the “cloud” the center of our digital life. Using the service, users could sync all of their data over the air. As an example, a Keynote document edited on your Mac would automatically be up to date with the latest changes on your iPad or iPhone. iCloud also allowed you to back up your iOS device for an easy path to change devices without having to set everything up manually.

The problem with this original iCloud pitch is it didn’t cover all of our photos. We didn’t get that until iCloud Photos came in iOS 8. It didn’t cover iMessage, as that didn’t come until a few years ago with messages in the cloud. It didn’t cover all of our files, but only those in the iCloud folder stored inside of app folders. We didn’t get seamless syncing of files until Apple added Desktop and Document folder syncing a few years ago.

Over time, Apple has continued to add features to iCloud, and it’s turned out to be a really robust and reliable service. Users can sync files, photos, notes, reminders, and Safari bookmarks to their Mac, iPhone, iPad, and even Apple TV (photos).

iCloud Troubleshooting

If you’re having trouble using iCloud, you may want to make sure it isn’t affected by downtime. Check Apple’s iCloud Status page here.

How much does iCloud cost?

Pricing can change at anytime (view Apple’s latest pricing page), but here are the current rates for a few countries.

United States
50GB: $0.99
200GB: $2.99
2TB: $9.99

Canada 
50GB: $1.29
200GB: $3.99
2TB: $12.99

United Kingdom
50GB: £0.79
200GB: £2.49
2TB: £6.99

European Union
50GB: 0.99 €
200GB: 2.99 €
2TB: 9.99 €

Read below for all of our coverage

New iCloud.com feature lets users restore recently deleted files, contacts and calendars

Apple has quietly added a new data restore feature to iCloud.com, enabling users to rollback accidentally deleted documents, calendar changes and contacts. The new ‘Restore Files’, ‘Restore Contacts’ and ‘Restore Calendars’ features are hidden in iCloud.com Advanced Settings pane.

Seemingly unrelated to iCloud backup, Apple shows snapshots of your recently deleted documents and lets you put them back onto iCloud Drive. This means there is now a way to recover accidentally deleted iCloud documents for the first time, because there is no equivalent to the Trash folder in iCloud.

Similarly, Contacts restoration shows timestamped snapshots of  your iCloud contacts database. Restoring to an earlier version reverts all changes made since the backup date. Unlike with files, you cannot individually restore single contacts. The same is true for Calendars.


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Apple reportedly testing having Siri transcribe voicemails, allowing you to read them

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Apple is reportedly conducting internal testing on a service that allows Siri to transcribe your voicemail messages into text, so that you can read them rather than having to listen to them. Business Insider reports that the service is expected to be launched next year.

When someone using iCloud Voicemail is unable to take a call, Siri will answer instead of letting the call go to a standard digital audio recorder. 

iCloud Voicemail can relay information about where you are and why you can’t pick up the phone to certain people. But the coolest feature of the service is that Siri will transcribe any incoming voicemails, just like it does with anything else you say to it.

The piece says that a number of Apple employees are currently trialling the service to determine its reliability … 
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iTunes Connect down again – timing out for many [U: Restored]

iTunes Connect is down for many. Attempting to connect here, it is giving a Gateway Timeout error. It’s only a little more than a week after many developers experienced a multi-day outage.

Apple’s system status page is not showing any issues at the time of writing, but commonly remains all-green for extended periods after outages are first experienced … 
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Dozens of popular apps found ‘vulnerable to password cracking’

Image: n3rdabl3.co.uk

Popular iOS and Android apps from companies like Walmart, ESPN, Slack and SoundCloud have been found vulnerable to password cracking, according to a recent report from AppBugs. The security firm found that dozens of the most popular apps are lacking, in that they allow you to make any number of attempts to login without restriction. These clearly opens up a gap for attackers who have the means to guess those passwords and gain access to your accounts.

The most secure apps will force you to reset your password if you don’t enter it correctly, or they’ll lock you out after you’ve made a certain number of attempts.

AppBugs tested the most popular apps to see how they stacked up. It checked 100 popular apps which support password-protected web accounts and limited themselves to apps which had been downloaded at least 1 million times. Of those 100 apps, 53 were found to have the vulnerability.


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Amid financial crisis, Apple offering Greek iCloud users a free month of service

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Earlier this month, Greece instituted new regulations amid the country’s financial crisis that blocked users from renewing iCloud subscriptions and buying from iTunes and the App Store. At the time, this left many users wondering what would happen to their iCloud data, seeing that they legally couldn’t pay to keep their subscription alive. Now, however, it appears that Apple is stepping up to ensure that user data remains intact during Greece’s financial crisis.


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Emergency banking controls prevent Greek customers from renewing their iCloud subscriptions, buying on iTunes/App Stores

Given the enormity of the financial meltdown in Greece, not being able to make iCloud or iTunes purchases is rather a long way down the list of the country’s problems – but for those with data stored on iCloud, not being able to renew a subscription could put that data at risk.

For those outside Europe who may not have seen too much news coverage, a combination of a long history of low levels of tax collection and the global financial crash has left Greece unable to pay its international debts. To prevent a collapse of the Greek banking system, the government has put strict controls in place, including maximum cash withdrawals of €60 ($66) a day – and a complete ban on overseas payments or transfers.

As payments from Greek subscribers are processed outside the country, this means that Apple cannot legally accept payments from anyone with a Greek account. One Bloomberg staffer learnt about this very directly when they received an email from Apple telling them their iCloud renewal had failed.

“On June 30, we tried to charge your account for your iCloud space of 20GB, but there is a problem with your payment details,” said one e-mail received by Bloomberg News staff based in Athens. “If we don’t manage to renew your subscription, your account will be downgraded to the free 5GB space program.”

Via Business Insider

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Many iCloud services experiencing downtime for users [U: Restored]

According to Apple’s system status webpage, several of its iCloud services are experiencing issues this evening. The support page shows that Documents in the Cloud, iCloud Backup, iCloud Drive, iMessage, iWork for iCloud, Mail Drop, and Photos are all experiencing intermittent service issues. The outages have ben going on since 8AM PT/11AM ET, if not longer since Apple is usually late to update its system status graph.

Last night, Beats 1 experienced a widespread outage for upwards of 30 minutes. iMessage also experienced a significant outage a little more than a week ago, although Apple never offically acknowledged the issues that plagued many users for several hours.

We’ll keep this post updated with the status of iCloud services throughout the afternoon.

Users may notice slower than normal performance when using iCloud Drive, My Photo Stream, iWork for iCloud, Backup & Restore, iPhoto Journals, iMessage attachments, Mail Drop, or iMovie Theater.


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Apple’s iCloud Calendar + Reminders web apps are currently down [U: Fixed for some]

[Update: The issues seem to be resolved around 12:00 PM EST.]

[Update 2x: Apple has also acknowledged the outage on its system status page noting that it began last night and may still be ongoing.]

No word on Apple’s official iCloud system status page, but the Calendar and Reminders web apps on iCloud.com are currently down as several readers have pointed out. We’ve tested it here and the above error was returned. Apple’s iMessage service suffered a similar outage earlier this week with users reporting widespread downtime. Other iCloud web apps appear to be working properly. We’ll keep an eye on the outage and update if anything changes, but if you’re seeing the outage it’s not just you.

iMessage suffering from a widespread outage, many users unable to send/receive messages

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Update: Reports of the outage are slowing down, although it’s unclear if issues are entirely resolved. Apple has yet to update its status page.

It appears that Apple’s iMessage is suffering from widespread issues this evening. While Apple has yet to acknowledge the issue on its system status page, users on Twitter have been reporting issues for the past hour, so much so that iMessage is trending on the social network right now.


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Beware authentication popups in iOS Mail: bug allows convincing-looking phishing attacks

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[youtube=https://www.youtube.com/watch?v=9wiMG-oqKf0]

Update: Apple confirmed it’s aware of the issue and working on a fix:

“We are not aware of any customers affected by this proof of concept, but are working on a fix for an upcoming software update.”

If you are reading mail on your iPhone and iPad and a popup appears asking you to re-login to iCloud (or anything else), beware. Security researcher Jan Soucek discovered a bug in the iOS Mail app that allowed an attacker to run remote HTML code when an email is opened. That code could easily imitate an iCloud login prompt, fooling users into giving away their Apple ID credentials … 
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Fantastical calendar app lands on the Apple Watch with full Reminders support

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When Apple Watch and Watch OS 1.0 shipped in April, the definite omission of an Apple Reminders app on the platform was particularly surprising to me. The Apple Watch User Guide even highlights the app’s absence:

There’s no Reminders app on Apple Watch, but Apple Watch notifies you of reminders you create in the Reminders app on your iPhone—and on any other iOS device or Mac that’s signed in using your Apple ID. Also, you can create reminders using Siri on Apple Watch.

Creating and responding to reminders is fine, but my girlfriend and I use a shared iCloud Reminders list for our grocery list, and being able to glance at the watch as you walk through the supermarket without pulling out the iPhone is an ideal use case for Apple Watch. Fortunately, Flexibits has developed a new version of its Fantastical app for iPhone that brings the full Reminders experience to Apple Watch, fulfilling an important use case for the watch I had in mind before it arrived.

Fantastical for Apple Watch also brings the excellent streamlined calendar list view to the watch, complete with the app’s easy-to-use natural language parsing feature that sets it apart from Apple’s own calendar app…
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It’s not just you: iCloud is down again, other Apple web services affected

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Update 2 9:45PM ET: Users this evening again reported issues centered around iCloud. The outage affected all store services, according to Apple’s status page. It appears to have been resolved, however, with the exception of Game Center.

Update: After about an hour of downtime and still with no admission from Apple of anything ever having gone wrong, iCloud services seem to be coming back online now.

Despite being listed as fully functional on Apple’s status page, it seems iCloud is once again down for many users. Reports across Twitter and in our own experience here at 9to5Mac have verified that iCloud and the App Store (and possibly other Apple services) are currently down.


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Opinion: Google’s new Photos may just have won my library away from Apple

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Google Photos

My relationship with Apple’s hardware is simple: I’m happily locked in, and not changing platforms any time soon. But my relationship with Apple’s software is complex: I want to love it, but every time Apple decides to “throw everything away” and “start over” with an app, it’s disruptive — and for many users, unnecessary. From my perspective, users weren’t complaining that Apple’s popular photo apps iPhoto or Aperture were hopelessly broken or even deficient in major ways, yet Apple discontinued both of them last month to release Photos, a bare-bones alternative no one seems to love. On the relationship scale, I didn’t abandon Aperture; Aperture abandoned me (and a lot of other people).

So yesterday’s announcement of the free cross-platform photo and video storage app Google Photos couldn’t have come at a better time. Apple has struggled to explain why it now offers two separate photo syncing services, neither with the virtually unlimited photo and video storage Google is now giving users — notably all users, including Mac and iOS users. Moreover, Apple has offered no sign that it’s going to drop the steep fees it’s charging for iCloud photo storage. With WWDC just around the corner, Apple has a big opportunity to match Google’s photo and video initiative, thrilling its customers in the process. If that doesn’t happen, I’m moving my collection into Google Photos, and not looking back…


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Readdle debuts Spark, a highly customizable email app for iPhone & Apple Watch

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Readdle today released a new addition to its giant collection of productivity apps for iOS with the debut of Spark. Spark is described in short as “fast and smart email for your iPhone” while its core features include tons of customization options and intelligent notification and filtering options that help take the stress out of email. Though Spark is only the latest third party email app to land on the iPhone, it is the first solid email client I’ve used on the Apple Watch so far. How does it compare to Apple’s own Mail app in this case?
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Many iCloud services down or slow to respond – 11 different services affected [Update: Resolved]

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Update: As of 6.30am PT, Apple had updated its status page as showing all services back to normal. The company said that 40% of users had been affected.

Apple’s system status page is showing a substantial issue with iCloud services, the problems affecting eleven different services and persisting for four hours and counting at the time of writing.

While Apple lists the services as “may be slow for some users,” many users are reporting that the services are either completely unavailable or time-out when attempting to login … 
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Apple quietly doubles total iCloud contact card limit

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In a recent change to its iCloud syncing service, Apple has raised the total number of contacts it will store and sync across your devices before hitting the maximum allowed. Previously iCloud enforced a hard limit of syncing 25,000 contacts, but an updated support document (via iFun.de) highlights that limit doubling now to a total of 50,000 contacts…

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Small number of users report Find My iPhone showing unknown devices, could be related to sold Macs

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A bug appearing for a small number users on iCloud.com may allow them to temporarily track and make changes to Macs belonging to other users, according to reports appearing on Twitter. Users have noted that Macs with names they don’t recognize recently started appearing in the device list on the Find My iPhone web service, allowing them to remotely lock or erase the computers in some cases, or just play a sound in others.


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Apple releases Xcode 6.3.1 with bug fixes for debugging

Apple today released Xcode 6.3.1 with bug fixes. According to the release notes, the release includes fixes for debugging, Interface Builder, and Playgrounds. The update is available via the Mac App Store and on the Mac developer center. Xcode 6.3 was released earlier this year with significant enhancements to Swift and the Xcode application.


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OS X Yosemite How-To: Move your iPhoto or Aperture library to Photos

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Apple’s latest app Photos is now available for free as part of OS X 10.10.3 for Mac. The new app is the future of photo management from Apple with support for iCloud Photo Library, burst photos, slow-mo and time lapse videos, and more. Here’s how to migrate your photo library to the new Photos app from iPhoto or Aperture, both of which will no longer receive support for software updates going forward:


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OS X 10.10.3 expected to hit today, new Photos app a winner – Associated Press

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An Associated Press review of the new Photos app for the Mac suggests that OS X 10.10.3 will be available for general download later today. The first pre-release seed of the latest version of Yosemite was made available to developers and testers back in February, with the first public beta following at the beginning of March.

Apple’s new Photos app for Mac computers, available Wednesday as a free software update, makes it easy to organize and edit your pictures.

AP’s Anick Jesdanun was impressed with Photos, Apple’s replacement for iPhoto and Aperture, saying that the auto-fix features were particularly impressive … 
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How-To: Upload your photos into iCloud Photo Library from your iOS device and iCloud.com

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Apple announced Photos last year during the WWDC. The Photos app along with iCloud Photo Library will allow you to store all of your photos in the cloud with iOS 8 and OS X Yosemite, provided you upgrade your iCloud storage space to accommodate your iCloud Photo Library. Photos will end up replacing Aperture and iPhoto. You can upload your pictures to iCloud Photo Library via iCloud.com. Currently this feature is in a public beta and this how-to article will discuss how to get a head start and upload your pictures to iCloud Photo Library before Photos becomes available for the Mac to the public.


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