Apple said at the beginning of the month that it would fulfill all May Apple Watch orders with the exception of Space Black Link Bracelets by the middle of the month, then begin selling some models in retail stores for the first time. We’re hearing now that some Apple Retail Stores are preparing to begin limited in-store sales as soon as this week ahead of the Apple Watch’s expansion into seven more countries next Friday, and there will be a small perk for those who’ve waited… expand full story
Apple online store ▪ June 16
Apple online store ▪ June 1
Apple today has informed employees of significant changes to how iPhones are sold via AT&T and Verizon Wireless, according to sources. As we reported last month, Apple has indicated that iPhones sold via AT&T at both physical Apple Retail Stores and on the Apple Online Store will move exclusively to Next financing plans this month, in June. This means that a customer who wants to buy a new iPhone on AT&T will no longer be able to do so on a subsidy…
Apple online store ▪ April 24
Customers receiving their Apple Watches today are being offered online personal setup appointments in emails being sent out by Apple. We first reported last month that these at-home personal setup experiences would be offered.
Apple was not initially expected to offer personal setup for the Sport model, but now appears to be offering the experience for all models …
Apple online store ▪ January 16
Apple is in the process of winding down Beats Electronics’ outsourced phone support ties and moving technical support completely in-house via AppleCare, according to sources. Beats Electronics phone support is currently split between Apple and Sitel, a customer support outsourcing firm, and Apple is aiming to completely end that relationship as soon as March. Apple cut several Beats jobs in July following the acquisition. Sitel employees have confirmed that they will be moved to new technical support positions for other companies, and AppleCare employees similarly confirmed that Beats support will soon be handled completely internally. Apple acquired Beats Electronics and Beats Music in May 2014 for $3 billion, and sales transitioned to the Apple Online Store in August. Apple Store Genius Bars began servicing Beats products late last year.
Apple online store ▪ January 15
Apple has recently added the 27-inch iMac with Retina display, originally released in October 2014, to the refurbished section of its online store. Currently, the baseline 5K iMac with a 3.5 GHz quad-core Core i5 processor, 8 GB of RAM, a 1 TB Fusion Drive, and an AMD Radeon R9 graphics processor will cost you $2,119 refurbished from Apple. That’s $380 – or 15%- off the price of a new model.
Apple online store ▪ December 11, 2014
Apple has updated its online store to start accepting PayPal as a payment method in both the United States and United Kingdom. PayPal was already an option for those who shopped through the iTunes Store, App Store, or iBookstore, but this is the first time the company has offered it through the Apple Online Store.