Apple’s digital stores face second outage this week across all platforms (update: resolved)

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Earlier this week, iOS users discovered that the App Store was experiencing some technical issues that caused every item for sale to become unavailable. Now, only two days later, the company’s status page indicates that the App Store on Mac and iOS, iBooks Store, and various iTunes services such as the music store and Radio, are all suffering from even more downtime.

According to the status page, the issues first cropped up around 4:30 PM and have persisted for about three hours so far. A notice on the page states that only “some users” are having difficulty accessing the store, but there’s no mention of exactly how many users could be impacted.

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iOS App Store suffers outage as entire catalog of apps becomes “no longer available” (Updates: Apple confirms/fixes)

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The iOS App Store seems to be suffering a major outage, though Apple’s system status page doesn’t yet say that there are any issues (update: now it does). Users took to Twitter to point out that every single application listed on the store is now returning an error stating that it is “no longer available.” Typically this error is reserved for applications that have been pulled from sale.

The Mac App Store seems to be fine and still allows downloading applications. However, both the desktop and mobile versions of the iOS store are experiencing the issue.

Update: Apple has acknowledged that “[some] users may be unable to access multiple stores or make purchases.” The page lists issues for the App Store, the iBooks Store, and the iTunes music store. It also indicates that the issue is ongoing, though a few people have noted that they can now download apps.

Update 2: Apple System Status now says systems are functioning normally, 7 hours after we initially reported the outage.

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Apple confirms some users experiencing iTunes Store outage

Some users may be experiencing difficulty making purchases on the iTunes Store, according to Apple’s system status page. We’ve heard mentions of issues beginning this morning, and Apple reports trouble starting around 1:30 PM EST. Game Center and FaceTime also experienced issues this afternoon, though the former may be somewhat difficult to notice.

Apple’s iMessage service has been suffering turbulence for days now, which is not reflected on the system status page as it may be limited to iOS 7 users. Apple told the WSJ it is working on a fix for its iMessage issues in a future software update and recommends a workaround in the meantime. Read more

US President Obama compares Healthcare.gov’s ‘glitches’ to an Apple product launch

During President Obama’s live remarks addressing the government shutdown and Obamacare site outages today, the U.S President compared the issues with healthcare.gov to an Apple product launch (via WashingtonPost):

Now, like every new law, every new product roll-out, there are going to be some glitches in the sign-up process along the way that we will fix. I’ve been saying this from the start. For example, we found out that there have been times this morning where the site’s been running more slowly than it normally will.

And we’re going to be speeding things up in the next few hours to handle all of this demand that exceeds anything that we had expected. Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it. I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t. That’s not how we do things in America. We don’t actively root for failure. We get to work, we make things happen, we make them better, we keep going.

He is of course referring to the release of iOS 7.0.2 last week, which brought fixes for a lock screen passcode bypass flaw and other small issues.

Obama is a confirmed iPad user and is frequently seen carrying around the device so perhaps he’s speaking from some 1st hand experience… Read more