Author

Avatar for Mark Gurman

Mark Gurman

@markgurman

Mark is an award-winning journalist who worked at 9to5Mac for over six years. He covers Apple and other topics related to the consumer technology industry.

Mark is regarded as one of the go-to reporters for all Apple-related matters, one of Wired‘s top 16 people to follow in technology, and one of TIME Magazine‘s top 25 bloggers of 2013Mark has also been profiled by CNN Fortune multiple times, NPR, the Los Angeles Times, LA Weekly, the Huffington PostBusiness Insider, Columbia Journalism Review, MarketplaceHaaretz, and USA TodayMark was also recently named to the 2015 Forbes 30 under 30 List.

In 2012, Mark published the first photos of the iPhone 5, broke the news about Apple’s switch to an in-house Maps application, revealed the first 15-inch Retina MacBook Pro, forecasted that Apple would update the iPad’s software with Siri support, and accurately revealed the iPad mini’s higher-than expected price point.

In 2013, Mark published the first photos of the original iPad Air, provided the first details about Jony Ive’s end-to-end iPhone and iPad software update called iOS 7, provided information about OS X Mavericks, and detailed Apple’s early work on the Apple Watch.

In 2014, Mark revealed Apple’s work on a new Health application for iOS 8 and the Apple Watch, Ive’s redesign of OS X called Yosemite, and details about the iPhone 6 and iPhone 6 Plus.

Mark started out 2015 with a significant scoop detailing Apple’s yet-to-be-released 12-inch MacBook with a Retina display, thinner design, and more advanced trackpad and keyboard. He has continued the year by reporting on several details about iOS 9, including the new Proactive Assistant, redesigned Siri, upgraded Maps with transit functionality, new system font, split-screen iPad apps, Swift 2.0, as well as predicting a performance focus for both that software upgrade and OS X El Capitan. Mark finished the year by reporting the majority of the details about the new Apple TV, iPhone 6s and 6s Plus, Apple Watch updates, the iPad Pro, the iPad mini 4, and iMacs.

Mark started out 2016 with exclusive reports on Apple’s work on a pair of completely wireless Beats headphones for the iPhone 7, details on the iPhone SE, iPad Pro 9.7-inch, Apple Watch updates, Apple’s March product event, new Apple retail initiatives, and Tim Cook’s Town Hall meeting with Apple employees.

Mark has also written long-form features on “Apple Anonymous,” a group of retail employees who discuss work over Twitter and the fascination of watches by Apple executives. Most significantly, in fall 2014, Mark published an extensive profile of Apple’s PR and Communications department that was compiled over two months into nine chapters. Mark also provides analysis on relevant technology industry topics, such as Apple’s recent executive shakeup. Mark kicked off his writing career at the end of 2009, and he had his first significant break in 2011 with a story detailing Siri and the iPhone 4S.

You can follow him on Twitter.

Connect with Mark Gurman

Site default logo image

Some additional tidbits on Apple’s gift card-based Black Friday deal

Screen Shot 2013-11-27 at 12.13.31 PM

This morning, Apple’s Black Friday sale went live in Australia, confirming our earlier report that it will be based around gift cards and not the usual discounts. Because this is the first time that Apple has provided a gift card-based deal for Black Friday, many readers have approached us with questions. We’ve asked around, and we have some answers. First, as we wrote in the previous post, here’s why Apple moved to gift cards:

An Apple employee reached out to share some details as to why Apple moved from standard discounts to gift cards for this year’s Black Friday festivities. According to this person, the switch has been long considered, and is not entirely influenced by Apple wanting to give customers incentives to spend more money through Apple. According to the person, the standard discounts for Black Friday required several months of preparation (each year) from Apple across several teams within the company. Apple was required to manually update the pricing for every product within its entire backend system for both the online and retail stores. This process is said to have been anything but seamless, and it was, as the source put it, a waste of time and resources. Gift cards, instead, take little effort from Apple to ship alongside products, and in some cases, the money savings (overall) will be even greater for the customer.

We understand that the gift card offer will not be combinable with any other promotions (such as the Education discount available on some products). Apple will also not be price matching products to deals available at other retailers. Apple will work with the customer to decide on which available Apple promotion will save the most money: gift card or education discount, for example.


Expand
Expanding
Close

Apple’s Black Friday deal to be store gift card promotion, not discounts

Site default logo image

Screen Shot 2013-11-27 at 12.13.31 PM

Update: Live in Australia.

As part of the American Black Friday sales tradition, Apple typically offers minimal discounts on its own products and third-party accessories via its online and physical retail stores. However, this year will be significantly different. According to multiple sources, Apple’s sales event this Friday will be based around gift cards, not discounts on products. If a customer buys a product from Apple on Black Friday, instead of receiving a discount, they will be given an Apple Store gift card. This gift card will likely not be able to be used at the time of purchase, solely at a later date. The setup is similar to that of Apple’s recent Back to School campaigns, but it is Apple Store cards, not iTunes cards…


Expand
Expanding
Close

iPad Air Keyboard Smackdown: Latest cases from Logitech, Belkin, and ZAGG

Site default logo image

IMG_5242

With its wide-range of applications, touchscreen capabilities, portability, and fast processing, the iPad Air has been regarded by many users as a tablet capable of content creation. Coming from a dedicated laptop, however, the Multi-Touch keyboard is a weakness. Not because it is incapable, but because it is sometimes slower to type with, less accurate, and less comfortable.

This is why several iPad accessory makers have created solutions: keyboard attachments in the form of cases. For the past few weeks, I have been testing the latest keyboard case offerings for the iPad Air from Logitech, Belkin, and ZAGG. Below, I have put together a review and comparison of the Logitech FabricSkin Keyboard Folio, Logitech Ultrathin Keyboard Folio, Belkin Slim Style Keyboard Case, Belkin Ultimate Keyboard Case, and the ZAGG Folio Keyboard:


Expand
Expanding
Close

Developer ports iOS core to non-Apple hardware in on-going open source project

Site default logo image

IMG_2975

Software developer Winocm has managed to port the core elements of Apple’s iOS operating system to non-Apple devices. This core is known as the “XNU Kernel” and this is what Apple developed over a decade ago to create the foundation of OS X (and later, iOS). As can be seen in the image above from Steven Troughton-Smith, the system is successfully running on a Nokia N900 smartphone…


Expand
Expanding
Close

Site default logo image

Select U.S. Apple Stores to open at 6 AM for Black Friday, some Canada stores at 7 AM

Screen Shot 2013-11-22 at 2.00.38 PM

Select Apple Stores across the United States will open up at 6 AM for Black Friday on November 29th (via MacRumors). Apple typically holds a special shopping event with minor discounts on iPads, iPods, Macs, and third-party accessories on Black Friday, and we’re expecting Apple to do the same next Friday. Many Apple Stores in the U.S. will not be open at 6 AM on Black Friday, and many stores seem to be opening at their regular time, 7 AM, 8 AM, or 9 AM. The 6 AM stores seem to mainly be those in malls. It is best to check Apple’s retail hours on their website. Stores in Canada will open at their regular time, a couple hours earlier, or as early as 7 AM.


Expand
Expanding
Close

Apple starts selling unlocked, SIM-free iPhone 5s in the U.S.

Site default logo image

Screen Shot 2013-11-22 at 9.51.53 AMApple today released an unlocked GSM version of the iPhone 5s on its online store for the United States. This version of the iPhone 5s includes the same exact capabilities of the non-unlocked models, but does not include a SIM card. Users who buy this version of the iPhone will need to supply their own SIM card. The central benefit of an unlocked iPhone is that it can work on many GSM networks across the globe with no contract. For frequent world travelers, this option is worth looking into…


Expand
Expanding
Close

Site default logo image

Apple featuring Clumsy Ninja in App Store with video trailer, hopefully a sign of better marketing for developers

Screen Shot 2013-11-21 at 2.59.37 PM

 

Originally announced at the iPhone 5 event in 2012, the game Clumsy Ninja launched for iOS today. Interestingly, Apple is promoting the game in some international App Stores (both on iOS and OS X) with a video trailer. The trailer is a demonstration of how the app functions. As MacStories notes, it would be great for developers if these video trailer is a sign that Apple will allow all developers to include trailers in App Store marketing materials for their apps.


Expand
Expanding
Close

Site default logo image

Tweetbot for Mac updated with smoother scrolling, quick-reply via notifications

tweetbotmac

Tapbots has pushed out a notable update for their popular Tweetbot for Mac Twitter client. The update brings a number of fixing, and also adds smoother scrolling and quick-reply via notifications for users on OS X Mavericks:

  • Smoother Scrolling (10.9 only)
  • You can now reply to tweets/DMs from the notification itself (10.9 only)
  • Lists and saved searches now refresh every 2 minutes instead of 4
  • Fixed the issue where you’d see ‘Please enable wifi’ when fetching your location while composing a tweet
  • Fixed the issue where searching your timeline, then scrolling to top then dismissing search field could move your timeline to the top
  • Fixed a potential issue where app could hang when using secondary windows
  • Fixed a few issues on 10.7
  • Various bug fixes and improvements for 10.9

The update is free on the App Store, and the app costs $20 for the initial purchase.


Expand
Expanding
Close

Site default logo image

Even with $100 million Samsung deal, NBA still relies on iPads

[ooyala code=”1jdGhoaDo90BukmjzZsaeb2IrkbmGHzu” player_id=”null”]

Just last month, the NBA signed a $100 million deal with Samsung to utilize tablets court-side for instant replays. Turn the clock forward to this month, and Bloomberg has an extensive video interview with a company called Sportstec. Sportec provides 28 out of 30 of the NBA teams with iPads equipped with special software to analyze players, shots, and spots on the court. The software is exclusive to iOS devices. Players and coaches on these teams are all given iPads to improve their performance.

https://twitter.com/markgurman/status/403208500525817856


Expand
Expanding
Close

Apple Stores to implement iBeacon location technology to improve service, boost sales

Site default logo image
Custome

Customers entering an Apple Store (<a href="http://www.flickr.com/photos/klingon65/3840822757/in/photolist-6RpdN2-6RtfAW-6RJAHC-6TMNPK-6YaK9g-72ym3y-72ym69-76vgUH-76zcSC-7a46eP-7a46j2-7a46rZ-7a46vV-7a7VFJ-7bk1Cx-7dWBrd-7ebgkw-7fwqc8-7hjdSo-7pJoH8-7pJryH-7pNgDU-7pNhNW-7pNkxW-7rwhLM-7sVwEs-7tYcdD-bqqpoE-bqqqXs-bqqq3L-bDkiMB-bqqqwu-8gRXYQ-dDbgNk-crXJFW-dLxppW-co1G8N-dFMpEd-9SH1T9-bQrD92-aVVDhv-8gRXQC-8gRXR7-8gRXU7-8gNFZz-8gNFZV-8gRXSb-8gNG26-8gNG2H-8gRXTw-8gRXSw/">Photo by Gary Burke</a>)

iOS 7’s flashy launch earlier this year overshadowed a breakthrough new feature: iBeacons, a location-based technology with profound implications for industries such as retail. An iBeacon system could allow a store to install transmitters that would wirelessly connect to an iPhone and tell the phone its location with respect to items on shelves. This iPhone could then perform additional functionality if it is equipped with a specialized application. According to multiple sources, Apple is planning to soon enable just that in its retail stores…
Expand
Expanding
Close

Apple seeds first OS X Mavericks 10.9.1 beta to developers with focus on Mail, Graphics

Site default logo image

Screen Shot 2013-11-15 at 3.38.11 PM

Today, Apple has provided the first seed of the upcoming OS X Mavericks 10.9.1 to registered developers. We previously reported that Apple had seeded the 10.9.1 update to its employees along with a future 10.9.2 release. It’s currently unclear when those operating systems will reach the Macs of customers. Apple asks developers to focus on Mail, Graphics Drivers, and VoiceOver in their testing. Apple previously seeded an update to customers to fix Mavericks Mail problems. The 10.9.1 seed is labeled as build 13B27.


Expand
Expanding
Close

Site default logo image

Apple seeds Safari 6.1.1, 7.0.1 updates to developers following internal testing

Screen Shot 2013-11-14 at 4.27.25 PM

 

Earlier this month, we reported that Apple has seeded a new version of Safari to Apple employees for internal testing. Now, Apple has provided that update to developers via the Developer Center.

Versions for OS X Mavericks, OS X Mountain Lion, and OS X Lion are all available, and Apple asks developers to focus on the following during their testing:

General website compatibility, Accessibility, Viewing and annotating PDFs, Login autofill, Password autofill, Setting and using break points in Web Inspector

Apple has not said when the new release will become available for customers, but based on the increase in testing, the release will likely occur within the next couple of weeks. Apple is also internally testing updates to OS X Mavericks: 10.9.1 and 10.9.2.

Apple book season: tidbits from Dogfight as unofficial Jony Ive biography goes on sale

Site default logo image

IMG_4915

For fans of books about Apple, this is a epic time. Earlier this week, Fred Vogelstein’s book Dogfight went on sale, and today, Leander Kahney’s The Genius Behind Apple’s Greatest Products book about Apple Senior Vice President of Industrial Design Jony Ive went on sale.

Dogfight focuses on the emergence of both Apple and Google as the world’s two preeminent technology companies, and it details the competition of the two companies and the respective product development cycles of early iPhones and iPads and devices running Android. The book provides first-hand accounts of life working under Steve Jobs, and details the incredible run-up to the launch of the first iPhone in early 2007…


Expand
Expanding
Close

Apple revamps design of iBooks and iTunes U for iOS 7 on iPad & iPhone

Site default logo image

Screen Shot 2013-11-14 at 12.13.05 PM

Following redesigns of many of its other applications, Apple has completely redesigned its iBooks application for iOS 7. The new iPhone, iPad, and iPod touch app follows the design aesthetic of the bundled Newsstand application, and also includes a completely redesigned iBookstore. The free update is available via the App Store now. For fans of the page curl effect in iBooks, you will be happy to know that it has not been removed.

Apple has also completely redesigned its iTunes U application, an app for downloading and managing education content. Both apps include redesigned icons:

Screen Shot 2013-11-14 at 12.17.56 PM


Expand
Expanding
Close

Site default logo image

BlackBerry says BBM expanding to iPad & iPod touch today

Screen Shot 2013-11-14 at 11.54.19 AM

It’s unlikely that this will help BlackBerry come out of its struggles, but the Canada-based smartphone maker says it will be bringing its BBM messaging service to Apple’s iPad and iPod touch later today. Don’t be surprised, though, if the launch gets delayed (based on BlackBerry’s past iOS launch efforts). BBM for iPhone arrived late last month for free. It seems likely that the app will be a Universal download, and we’ll update when it’s out. The iPhone-only launched garnered 5 million downloads in 8 hours.

Update: The app is out… though BBM for iPad is (unsurprisingly?) just the iPhone app working stretched. Although the stretched iPhone app has always been available for cellular iPads, today’s update brings the app to wi-fi only models of the iPad and iPods.


Expand
Expanding
Close

Site default logo image

Google Music for iOS launch reportedly is ‘imminent’

All the way back in May, Google announced that its new Google Music “All Access” service will be arriving on iOS in the coming “weeks.” However, months have gone by and nothing has launched for iOS. A report last month indicated that the app would arrive at the end of October, and @evleaks has now claimed that the launch is “imminent.” If the app does indeed arrive soon, you can expect full coverage on 9to5.


Expand
Expanding
Close

Site default logo image

Redesigned Facebook Messenger for iPhone launches with phone number integration

Screen Shot 2013-11-13 at 5.53.29 PM

In line with our report from early-October has launched a completely redesigned version of its Facebook Messenger app for iPhone and iPod touch. The new design is in-line with the new, simpler aesthetic of iOS 7, and a similar design launched for Android a few weeks ago. In addition to the new design, the new app brings some new functionality:

  •  The ability to see which friends are using the app
  • Capability to message others through Messenger as long as you have their phone number
  • A fresh new look with navigation to see recent conversations, people on Messenger, and your settings

The update is available via the App Store now as version 3.0. Also in the works, sources say, is a version of the main Facebook application with support for Graph Search. It appears the company has let the interface for that update slip at a developer event:


Expand
Expanding
Close

Site default logo image

Retina iPad mini clocks in at same speed as iPhone 5s, slightly slower than Air

Screen Shot 2013-11-12 at 12.47.48 PM

Following the release of the new iPad mini with Retina display this morning, a user of the device conducted a benchmark test via GeekBench. The results indicate that the processor speed is clocked at 1.29 GHz, and this almost the same speed as the iPhone 5s, which comes in at 1.30GHz. For comparison, the pricier, larger iPad Air comes in at 1.39 GHz.

In real world usage, it is unlikely that users will notice difference in speed between the new two new Apple tablets, but the difference is interesting in light of both products including the same 64-bit A7 architecture. Perhaps the Mini is clocked at a slightly slower speed for thermal considerations due to the smaller overall form-factor or too keep the battery/encasing size to within millimeters of its predecessor while retaining the same 10 hour battery life.

 

 


Expand
Expanding
Close

Initial Retina iPad mini Apple Store rollout to be exclusive to Personal Pickup, Apple issues press release

Site default logo image

Screen Shot 2013-11-12 at 8.16.21 AM

Due to “limited supply” and “high demand,” the new iPad mini with Retina display will be available at Apple Stores exclusively through the Personal Pickup service for the time-being. Personal Pickup allows a customer to purchase a Retina iPad mini via the Apple Online Store, then pick it up at an Apple Retail location of their choosing. This also means that a customer who wants a Retina iPad mini cannot simply walk-in to an Apple Store and buy one (yet). It’s likely that Apple will allow walk-in purchases when demand meets supply. Apple notified its retail employees of the current sales exclusivity to Personal Pickup customers, and Apple’s own retail website seems to imply similar…


Expand
Expanding
Close

Apple internal tool oddly says Retina iPad mini launching November 12th

Site default logo image

Screen Shot 2013-11-11 at 9.26.22 PM

Apple’s internal “GSX” tool for Apple support technicians and resellers says that the iPad mini with Retina display will become available on November 12th. We’ve confirmed the existence of the above note in GSX, which was first noted by MacRumors, with multiple independent sources. The note says that the Retina iPad mini will become available in Australia, China, Hong Kong, Japan, New Zealand, Singapore, and the United States local time on Tuesday the 12th. Although this is confirmed to have come out of an Apple internal system, a Retina iPad mini launch date tomorrow seems very odd…


Expand
Expanding
Close

Site default logo image

Jony Ive and Marc Newson talk on video about Sotheby’s (RED) auction items

[youtube=http://www.youtube.com/watch?v=OF1ZzrKpnjg&start=60]

You may have already read Apple Senior VP Jony Ive and designer Marc Newson discussing their design pieces of the Sotheby’s Product(RED) auction, and now you can watch them go into more depth in the above video. The designers focus on pieces such as a brushed aluminum table and Ive touched upon the prototyping and manufacturing process that went into the Leica camera. Besides those items, the pair redesigned some Apple products such as a Red-colored next-generation Mac Pro. (Warning: Bono gets NSFW at the end).


Expand
Expanding
Close