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Apple confirms it does not hold your Apple ID hostage due to missed Apple Card payment

Apple Card in Canada trademarks approved

Yesterday, we covered a story regarding Dustin Curtis’s experience with his Apple ID getting disabled when a payment to his Apple Card failed. Apple has today shared a statement with 9to5Mac clarifying the situation. The company says that Apple Card and Apple ID are not linked in the way that the blog post alleged, and the company does not disable Apple ID services because of missed Apple Card payments.

The situation arose because the trade-in process was left unresolved, and Apple was following its standard procedures in matters of money owed; this is not anything specific to the Apple Card. When an account is marked as in bad standing, use of Apple ID services is restricted; things like Apple Music or App Store purchases. iCloud is wholly separate and is not disabled at all. You can read Apple’s full statement on the matter after the break.

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Apple One copes with different Apple IDs for iCloud and Apple Music

Apple One copes with different Apple IDs

When Apple announced its Apple One service bundles, it immediately raised a query for many: those with different Apple IDs for iCloud and Apple Music. Would the system cope with that situation, allowing them to take advantage of the savings?

Apple’s longest-serving employee, Chris Espinosa, has just confirmed that this will be fine …

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Linux Apple ID

Linux users are unable to manage their Apple ID on apple․com [U]

For some reason, Apple’s website where you can manage your Apple ID (appleid.apple.com) is blocking users of Linux browsers from accessing it. Having access to the website is important to manage things such as payment information, two-factor authentication, and other account details. Even though the number of Linux users accessing the website must be relatively small compared to other operating systems, some iPhone users who use Linux on the desktop noticed the issue.


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Some iPhone users finding their Apple ID accounts have been inexplicably locked, requiring password resets

apple id phishing

We haven’t quite yet worked out the pattern or the cause but we have received many reports of users waking up to find that their Apple ID has been locked, and plenty more are complaining on social media. Apple will lock accounts for many different reasons, usually when someone attempts to access an ID by entering their incorrect password too many times.

Access to the account can be restored by answering the security questions and entering a trusted phone number for validation. Users may also have to reset their passwords.


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Apple apologizes for hacked Apple IDs in China, says account details were phished

Apple has apologized following a recent spate of account hacks in China. The company said ‘we are deeply apologetic about the inconvenience caused to our customers by these phishing scams’, which it said affected a ‘small number’ of user accounts.

Although details on exactly what happened have not been disclosed, Apple said that the affected accounts were not secured with two-factor authentication. This allowed criminals to phish for account credentials and then extract money using apps like Alipay, as reported last week.


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Apple ID websites down for some, not working properly for others

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The Apple ID websites appleid.apple.com and iforgot.apple.com are not working properly for some users, with reports of a variety of glitches starting from yesterday afternoon. Some are reporting that the sites are completely down for them, while others describe problems ranging from being trapped in password-update loops to problems updating verification devices.

I was able to verify one of the problems myself …


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