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iCloud

The best place for all your photos, files, and more.

iCloud was launched in 2011 as the successor to MobileMe and is Apple’s current cloud service that allows iOS and Mac users to save and synchronize information. Apple includes 5GB of iCloud storage for free with all accounts and has paid options starting at $0.99/month for 50GB.

iCloud is built into every Apple device. That means all your stuff — photos, files, notes, and more — is safe, up to date, and available wherever you are. And it works automatically, so all you have to do is keep doing what you love. Everyone gets 5GB of free iCloud storage to start, and it’s easy to add more at any time.

What is iCloud?

iCloud solved a problem that we were facing in 2011. Originally, Apple pitched the Mac as the digital hub to our life. Our iPods (and then iPhones) would sync over a cable to transfer information. As we added iPads, it became a mess. Steve demoted the Mac back to just a device and made the “cloud” the center of our digital life. Using the service, users could sync all of their data over the air. As an example, a Keynote document edited on your Mac would automatically be up to date with the latest changes on your iPad or iPhone. iCloud also allowed you to back up your iOS device for an easy path to change devices without having to set everything up manually.

The problem with this original iCloud pitch is it didn’t cover all of our photos. We didn’t get that until iCloud Photos came in iOS 8. It didn’t cover iMessage, as that didn’t come until a few years ago with messages in the cloud. It didn’t cover all of our files, but only those in the iCloud folder stored inside of app folders. We didn’t get seamless syncing of files until Apple added Desktop and Document folder syncing a few years ago.

Over time, Apple has continued to add features to iCloud, and it’s turned out to be a really robust and reliable service. Users can sync files, photos, notes, reminders, and Safari bookmarks to their Mac, iPhone, iPad, and even Apple TV (photos).

iCloud Troubleshooting

If you’re having trouble using iCloud, you may want to make sure it isn’t affected by downtime. Check Apple’s iCloud Status page here.

How much does iCloud cost?

Pricing can change at anytime (view Apple’s latest pricing page), but here are the current rates for a few countries.

United States
50GB: $0.99
200GB: $2.99
2TB: $9.99

Canada 
50GB: $1.29
200GB: $3.99
2TB: $12.99

United Kingdom
50GB: £0.79
200GB: £2.49
2TB: £6.99

European Union
50GB: 0.99 €
200GB: 2.99 €
2TB: 9.99 €

Read below for all of our coverage

Apple confirms the iTunes Store is currently down for some users

Update (15/10/2015): Apple services again experiencing outages across App Store, iTunes Store and more services as reported by their system status page. Not a good week for Apple’s cloud uptime.

Following a similar outage yesterday, some iTunes users are continuing to experience service disruptions as Apple confirms the downtime. Apple recently updated its system status page tracking issues with its services, stores and iCloud to note the ongoing problem with the iTunes store for some users:

“Users are experiencing a problem with the service listed above. We are investigating and will update the status as more information becomes available.”

The outage has been affecting some users since around 12pm ET, according to Apple, and is yet to be resolved.

Yesterday a number of users reported experiencing issues with Apple’s online services but Apple didn’t detail the problems on its status page.

We’ll update here if Apple confirms the problem as resolved.

Apple purchases 200 acres of land in Oregon to further expand its server farms

Oregon news outlet The Bulletin reports that Apple has purchased nearly 200 acres of land in Prineville, Oregon this week. The property purchased this week is directly adjacent to Apple’s already existing facility in the city. Apple reportedly paid $3.6 million for its new 200 acre plot.

Apple hasn’t specified its plans for the land to Prineville yet, although in April it filed for an application to expand its data center operations. In that application, Apple said it wants to build two more “pods” to house its server farms for its cloud-based services. The project is expected to cost over $6 million.

McCabe said he expects Apple to apply for the same Oregon enterprise zone tax abatements it already enjoys on its existing facility. The 15-year agreements, created by the state to encourage development in counties with high unemployment rates, save companies millions of dollars in taxes on equipment and site improvements. In return, they must create a specific number of jobs that pay well above the county median wage.

Apple originally purchased 159 acres in Prineville back in 2012 to start its campus. With today’s new addition, Apple now holds 359 acres of land in the city for its cloud-based operations.

Apple sends notifications to encourage Apple Music renewals as first trials expire

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Image via Jon Brodkin

Tomorrow will mark three months since the launch of iOS 8.4 and Apple Music, and this means that the first free trial sign-ups will begin expiring. In its latest push to retain users, Apple has begun emailing users with set-to-expire trials as well as pushing notifications to their devices. As can be seen in the image above, the notification encourages users to renew.

As we learned in the summer, users who do not manually end their free trial with Apple Music will be automatically opted into continuing their subscription for either $9.99 or $14.99 (family plan). Users who wish to not continue with Apple Music can disable their subscriptions manually via their iTunes account page. Last week, our own Ben Lovejoy weighed the pros and cons of Apple Music in order to make his own renewal decision.


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Apple delays support for iOS 9 ‘App Thinning’ feature due to iCloud backup bug

Apple has announced that one of iOS 9’s big new features, App Thinning (or “app slicing”), has been delayed due to an issue with iOS 9. App Thinning was announced at WWDC as a way to help trim down the size of large applications by letting developers mark assets for each specific type of device. When users download the app, the App Store will determine which device they have and only require them to download the assets necessary to run on their device.

While TestFlight has supported the feature for a few weeks, Apple says the public version of iOS 9 will not support it until a later update due to a problem with the way iCloud handles backups.


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Pixelmator for iOS 9 adds iPad split-screen multitasking, 64 megapixel image editing, more

Pixelmator today released the latest version of its photo editor for iPhone and iPad, Pixelmator version 2.1. The update brings full support for iPad iOS 9 multitasking, the ability to import and edit 8K resolution images, Open-In-Place document management across iOS and more.

As part of general improvements for iOS 9, such as adoption of Apple’s new system font (San Francisco) in the UI, the primary change is the addition of the iPad multitasking support. This means Pixelmator can now be docked to the side of the screen using Slide Over. On more recent iPads, you can also pop Pixelmator into Split View for true 2-app side-by-side multitasking.


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Hundreds of apps infected by fake Xcode tools, Apple removing known malicious software from App Store

Apple has admitted that it is App Store integrity was compromised as apps were secretly infected by fake Xcode tools before submission to the App Store. The company has now officially acknowledged the problem and is now removing apps affected by this ‘hack’ from the App Store.

Developers were inadvertently submitting malware by using counterfeit versions of Xcode, Apple’s development software, to submit apps. The fake Xcode, dubbed XcodeGhost, would inject malicious code into otherwise-legitimate apps during the submission process.


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Apple creating new software platform to unify its cloud services, based off Siri’s open-source backend

Apple has started a new big project in its web services division, according to The Information. The report claims Apple has decided to rewrite its cloud services to all fall under one single technology stack using open-source technologies. This will combine Apple’s services like iCloud, Siri, iTunes and more into a unified backend platform.

Apple has seemingly settled on Mesos, the backend infrastructure for Siri, as the core of its new platform which will take years to finish. Apple publicly revealed it had moved Siri to a Mesos stack earlier in the year.


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How-To: Quickly transfer your old iPhone’s files to a new iPhone 6s or iPhone 6s Plus

Transferring files from your old iPhone to a new iPhone 6s or iPhone 6s Plus isn’t difficult, but after a reader emailed about the many, many hours he expected to wait for the old-to-new iPhone transfer process to complete, I realized that his experience has become more common — even though it’s not necessary. Years ago, iTunes was the only (and fairly straightforward) way to transfer one iPhone’s contents to another. But now, between iCloud, larger device capacity sizes, and iTunes encryption options, there are certainly ways to turn a simple process into a day-long ordeal.

This quick How-To guide is designed to save you a wasted day by helping you select the best options in iTunes and get most of the work done ahead of time. I’ve used this process more times than I can count, and beyond working perfectly each time, it requires far fewer hours than relying on iCloud…


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Productivity app Things adds push sync feature to keep task lists auto updated across devices

Managing alerts on Cultured Code’s Things task management app across multiple devices is about to become a whole lot more effective. Things already uses its own robust syncing solution called Things Cloud since iCloud syncing has been rocky at times in the past, and today Cultured Code is unveiling a major upgrade to Things Cloud.

Built on an all-new architecture, the Things Cloud “Nimbus” upgrade delivers a push sync feature that allows Things for iPhone, iPad, and Mac to stay up-to-date without having to actively open it on each device. iOS has gained features like Background App Refresh that let apps do more without being front and center, but Things and push sync makes keeping devices in sync a reliable experience.
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New iCloud.com feature lets users restore recently deleted files, contacts and calendars

Apple has quietly added a new data restore feature to iCloud.com, enabling users to rollback accidentally deleted documents, calendar changes and contacts. The new ‘Restore Files’, ‘Restore Contacts’ and ‘Restore Calendars’ features are hidden in iCloud.com Advanced Settings pane.

Seemingly unrelated to iCloud backup, Apple shows snapshots of your recently deleted documents and lets you put them back onto iCloud Drive. This means there is now a way to recover accidentally deleted iCloud documents for the first time, because there is no equivalent to the Trash folder in iCloud.

Similarly, Contacts restoration shows timestamped snapshots of  your iCloud contacts database. Restoring to an earlier version reverts all changes made since the backup date. Unlike with files, you cannot individually restore single contacts. The same is true for Calendars.


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Apple reportedly testing having Siri transcribe voicemails, allowing you to read them

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Apple is reportedly conducting internal testing on a service that allows Siri to transcribe your voicemail messages into text, so that you can read them rather than having to listen to them. Business Insider reports that the service is expected to be launched next year.

When someone using iCloud Voicemail is unable to take a call, Siri will answer instead of letting the call go to a standard digital audio recorder. 

iCloud Voicemail can relay information about where you are and why you can’t pick up the phone to certain people. But the coolest feature of the service is that Siri will transcribe any incoming voicemails, just like it does with anything else you say to it.

The piece says that a number of Apple employees are currently trialling the service to determine its reliability … 
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iTunes Connect down again – timing out for many [U: Restored]

iTunes Connect is down for many. Attempting to connect here, it is giving a Gateway Timeout error. It’s only a little more than a week after many developers experienced a multi-day outage.

Apple’s system status page is not showing any issues at the time of writing, but commonly remains all-green for extended periods after outages are first experienced … 
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Dozens of popular apps found ‘vulnerable to password cracking’

Image: n3rdabl3.co.uk

Popular iOS and Android apps from companies like Walmart, ESPN, Slack and SoundCloud have been found vulnerable to password cracking, according to a recent report from AppBugs. The security firm found that dozens of the most popular apps are lacking, in that they allow you to make any number of attempts to login without restriction. These clearly opens up a gap for attackers who have the means to guess those passwords and gain access to your accounts.

The most secure apps will force you to reset your password if you don’t enter it correctly, or they’ll lock you out after you’ve made a certain number of attempts.

AppBugs tested the most popular apps to see how they stacked up. It checked 100 popular apps which support password-protected web accounts and limited themselves to apps which had been downloaded at least 1 million times. Of those 100 apps, 53 were found to have the vulnerability.


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Amid financial crisis, Apple offering Greek iCloud users a free month of service

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Earlier this month, Greece instituted new regulations amid the country’s financial crisis that blocked users from renewing iCloud subscriptions and buying from iTunes and the App Store. At the time, this left many users wondering what would happen to their iCloud data, seeing that they legally couldn’t pay to keep their subscription alive. Now, however, it appears that Apple is stepping up to ensure that user data remains intact during Greece’s financial crisis.


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Emergency banking controls prevent Greek customers from renewing their iCloud subscriptions, buying on iTunes/App Stores

Given the enormity of the financial meltdown in Greece, not being able to make iCloud or iTunes purchases is rather a long way down the list of the country’s problems – but for those with data stored on iCloud, not being able to renew a subscription could put that data at risk.

For those outside Europe who may not have seen too much news coverage, a combination of a long history of low levels of tax collection and the global financial crash has left Greece unable to pay its international debts. To prevent a collapse of the Greek banking system, the government has put strict controls in place, including maximum cash withdrawals of €60 ($66) a day – and a complete ban on overseas payments or transfers.

As payments from Greek subscribers are processed outside the country, this means that Apple cannot legally accept payments from anyone with a Greek account. One Bloomberg staffer learnt about this very directly when they received an email from Apple telling them their iCloud renewal had failed.

“On June 30, we tried to charge your account for your iCloud space of 20GB, but there is a problem with your payment details,” said one e-mail received by Bloomberg News staff based in Athens. “If we don’t manage to renew your subscription, your account will be downgraded to the free 5GB space program.”

Via Business Insider

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Many iCloud services experiencing downtime for users [U: Restored]

According to Apple’s system status webpage, several of its iCloud services are experiencing issues this evening. The support page shows that Documents in the Cloud, iCloud Backup, iCloud Drive, iMessage, iWork for iCloud, Mail Drop, and Photos are all experiencing intermittent service issues. The outages have ben going on since 8AM PT/11AM ET, if not longer since Apple is usually late to update its system status graph.

Last night, Beats 1 experienced a widespread outage for upwards of 30 minutes. iMessage also experienced a significant outage a little more than a week ago, although Apple never offically acknowledged the issues that plagued many users for several hours.

We’ll keep this post updated with the status of iCloud services throughout the afternoon.

Users may notice slower than normal performance when using iCloud Drive, My Photo Stream, iWork for iCloud, Backup & Restore, iPhoto Journals, iMessage attachments, Mail Drop, or iMovie Theater.


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Apple’s iCloud Calendar + Reminders web apps are currently down [U: Fixed for some]

[Update: The issues seem to be resolved around 12:00 PM EST.]

[Update 2x: Apple has also acknowledged the outage on its system status page noting that it began last night and may still be ongoing.]

No word on Apple’s official iCloud system status page, but the Calendar and Reminders web apps on iCloud.com are currently down as several readers have pointed out. We’ve tested it here and the above error was returned. Apple’s iMessage service suffered a similar outage earlier this week with users reporting widespread downtime. Other iCloud web apps appear to be working properly. We’ll keep an eye on the outage and update if anything changes, but if you’re seeing the outage it’s not just you.

iMessage suffering from a widespread outage, many users unable to send/receive messages

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Update: Reports of the outage are slowing down, although it’s unclear if issues are entirely resolved. Apple has yet to update its status page.

It appears that Apple’s iMessage is suffering from widespread issues this evening. While Apple has yet to acknowledge the issue on its system status page, users on Twitter have been reporting issues for the past hour, so much so that iMessage is trending on the social network right now.


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Beware authentication popups in iOS Mail: bug allows convincing-looking phishing attacks

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[youtube=https://www.youtube.com/watch?v=9wiMG-oqKf0]

Update: Apple confirmed it’s aware of the issue and working on a fix:

“We are not aware of any customers affected by this proof of concept, but are working on a fix for an upcoming software update.”

If you are reading mail on your iPhone and iPad and a popup appears asking you to re-login to iCloud (or anything else), beware. Security researcher Jan Soucek discovered a bug in the iOS Mail app that allowed an attacker to run remote HTML code when an email is opened. That code could easily imitate an iCloud login prompt, fooling users into giving away their Apple ID credentials … 
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Fantastical calendar app lands on the Apple Watch with full Reminders support

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When Apple Watch and Watch OS 1.0 shipped in April, the definite omission of an Apple Reminders app on the platform was particularly surprising to me. The Apple Watch User Guide even highlights the app’s absence:

There’s no Reminders app on Apple Watch, but Apple Watch notifies you of reminders you create in the Reminders app on your iPhone—and on any other iOS device or Mac that’s signed in using your Apple ID. Also, you can create reminders using Siri on Apple Watch.

Creating and responding to reminders is fine, but my girlfriend and I use a shared iCloud Reminders list for our grocery list, and being able to glance at the watch as you walk through the supermarket without pulling out the iPhone is an ideal use case for Apple Watch. Fortunately, Flexibits has developed a new version of its Fantastical app for iPhone that brings the full Reminders experience to Apple Watch, fulfilling an important use case for the watch I had in mind before it arrived.

Fantastical for Apple Watch also brings the excellent streamlined calendar list view to the watch, complete with the app’s easy-to-use natural language parsing feature that sets it apart from Apple’s own calendar app…
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It’s not just you: iCloud is down again, other Apple web services affected

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Update 2 9:45PM ET: Users this evening again reported issues centered around iCloud. The outage affected all store services, according to Apple’s status page. It appears to have been resolved, however, with the exception of Game Center.

Update: After about an hour of downtime and still with no admission from Apple of anything ever having gone wrong, iCloud services seem to be coming back online now.

Despite being listed as fully functional on Apple’s status page, it seems iCloud is once again down for many users. Reports across Twitter and in our own experience here at 9to5Mac have verified that iCloud and the App Store (and possibly other Apple services) are currently down.


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