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iCloud

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iCloud

iCloud was launched in 2011 as the successor to MobileMe and is Apple’s current cloud service that allows iOS and Mac users to save and synchronize information. Apple includes 5GB of iCloud storage for free with all accounts and has paid options starting at $0.99/month for 50GB.

iCloud is built into every Apple device. That means all your stuff — photos, files, notes, and more — is safe, up to date, and available wherever you are. And it works automatically, so all you have to do is keep doing what you love. Everyone gets 5GB of free iCloud storage to start, and it’s easy to add more at any time.

What is iCloud?

iCloud solved a problem that we were facing in 2011. Originally, Apple pitched the Mac as the digital hub to our life. Our iPods (and then iPhones) would sync over a cable to transfer information. As we added iPads, it became a mess. Steve demoted the Mac back to just a device and made the “cloud” the center of our digital life. Using the service, users could sync all of their data over the air. As an example, a Keynote document edited on your Mac would automatically be up to date with the latest changes on your iPad or iPhone. iCloud also allowed you to back up your iOS device for an easy path to change devices without having to set everything up manually.

The problem with this original iCloud pitch is it didn’t cover all of our photos. We didn’t get that until iCloud Photos came in iOS 8. It didn’t cover iMessage, as that didn’t come until a few years ago with messages in the cloud. It didn’t cover all of our files, but only those in the iCloud folder stored inside of app folders. We didn’t get seamless syncing of files until Apple added Desktop and Document folder syncing a few years ago.

Over time, Apple has continued to add features to iCloud, and it’s turned out to be a really robust and reliable service. Users can sync files, photos, notes, reminders, and Safari bookmarks to their Mac, iPhone, iPad, and even Apple TV (photos).

iCloud Troubleshooting

If you’re having trouble using iCloud, you may want to make sure it isn’t affected by downtime. Check Apple’s iCloud Status page here.

How much does iCloud cost?

Pricing can change at anytime (view Apple’s latest pricing page), but here are the current rates for a few countries.

United States
50GB: $0.99
200GB: $2.99
2TB: $9.99

Canada 
50GB: $1.29
200GB: $3.99
2TB: $12.99

United Kingdom
50GB: £0.79
200GB: £2.49
2TB: £6.99

European Union
50GB: 0.99 €
200GB: 2.99 €
2TB: 9.99 €

Read below for all of our coverage

Apple promoting its own stock iOS apps for popular App Store search queries

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Apple appears to have recently started promoting some of its own stock iOS apps on the App Store for search terms that would have previously displayed results from third-party developers first. As noted by MacStories, when searching for terms such as “browser”, “web”, “SMS”, “Movies”, “cloud, “Siri”, “internet”, and others on the App Store, Apple is now promoting some of its own apps and services such as Safari, iTunes, Messages, iCloud, and Siri as the first results.

The result for Apple’s apps aren’t typical App Store listings but instead provide users with a brief description and link to either “Learn more” or open the app. Clicking Learn More takes users to Apple’s website in Safari for more information on the app, while some listings, such as iTunes, allow users to tap “Visit iTunes Store” and automatically launch the iOS iTunes app.
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Clear iOS apps updated with support for iOS 7’s Background Refresh

The popular Clear productivity apps for iOS have been updated today with support for Apple’s Background Refresh feature new in iOS 7. That means your lists in Clear will now update more often, refreshing from iCloud in the background so they’re always up to date across all of your devices running Clear.

The update is available for the $1.99 Clear app for iPhone and the $4.99 Clear+ for iPhone and iPad now. Developer Realmac Software also teased that it’s working on other big new features for a future update:

We’re hard at work on some great new features for Clear – and today we’re releasing a small update to Clear and Clear+ to take advantage of a great new iOS 7 feature: Background Refresh.

iOS 7 launches your most frequently-used apps in the background throughout the day, allowing them to refresh their data. This means that, with today’s update, Clear will refresh your lists from iCloud to ensure they’re always up to date on all your devices.

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Apple lists countries where new iCloud Keychain feature is available

Apple has updated its support website with a new list of countries in which iCloud Keychain is supported. iCloud Keychain was announced at WWDC 2013 earlier this year, and the feature allows users to create complex passwords and sync them via iCloud to their supported devices. The feature also allows users to store their credit card information in order to make payment processing online a faster process. The feature launched earlier this week with OS X Mavericks and iOS 7.0.3. We will be publishing a thorough how-to guide for setting up and utilizing iCloud Keychain in the coming days. The full list of currently supported countries is available below:


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Pixelmator 3.0 FX released: adds layer styles, ‘Liquify’ warping tools, Mac Pro and Mavericks optimizations

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Today, the team behind Pixelmator has released the latest version of their app, version 3.0 FX. As before, the app is available on the Mac App Store for $29.99. The update brings a slew of changes to the already popular image editor, especially considering version 2.2 was only released a few weeks ago. 9to5Mac has had access to a preview copy of the update for a few days … so read on for a full walkthrough of the changes.

The headline feature for Pixelmator 3.0 is the addition of layer styles. Layer styles apply effects such as strokes, fills, shadows and reflections to the entire layer in very few clicks. More importantly, these changes are non-destructive — they affect the layer, not the canvas pixels themselves. This means layer effects can be undone and manipulated without changing the underlying image data. In fact, layer styles can even be copied to the clipboard and duplicated across layers.


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New iOS iWork & iLife icons/features appear on Apple’s website, GarageBand going free with in-app-purchases

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On the ‘Built-in Apps’ page in the iPhone 5s and 5c section of Apple’s website, although the actual app screenshots look the same, Apple is using new (flatter) iOS icons for the iLife and iWork suites designed to match the style of iOS 7. The iPhoto and GarageBand icons are identical to the ones that were leaked last week in the iCloud Storage preferences.

However, this is the first time the new iOS 7 style iMovie, Pages, Numbers and Keynote icons have been seen. Although iMovie looks relatively similar to its skeuomorphic counterpart, the other icons look drastically different featuring bright gradients and white icon glyphs.


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Motorola makes a play for iPhone users with one-step iCloud migration tool

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Motorola appears to be making a play for iPhone users, launching a tool yesterday to allow an iPhone user to easily transfer their contacts and calendars from iCloud to a Google account, ready for use on an Android phone.

The option has been added to the Moto Maker customization tool for the Moto X handset, which allows buyers to choose from 32 color combinations.

Transferring contacts and calendar appointments between platforms is, of course, nothing new: both Samsung and HTC offer tools to help import data from an iPhone. We also doubt too many iPhone users will be tempted to switch to a mid-range Android handset, even if it does come with many more color options than the iPhone 5c.

But the wording of Google’s announcement suggests it may be the first step in a more aggressive move on the iOS market by parent company Google. In his Google+ post, Motorola Mobility VP Punit Soni commented:

We added the ability to migrate your iPhone contacts and calendar to the Moto X (from Motomaker.com). There is a long way to go, but its a start…

The tool was created by Mark/Space, a company with a lengthy track-record in mobile synchronization, dating back to 2001.

Via GigaOM

AOL to drop iCloud email support from its Alto webmail service

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AOL has informed applicable users that it will be dropping support for accessing email from Apple’s iCloud service from its recently launched Alto webmail client. Alto is a web-based mail client that intelligently sorts and integrates email from services such as iCloud Gmail, Yahoo, and AOL. AOL has informed iCloud users who have logged into Alto that support for iCloud will be dropped on December 2nd:


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iOS 7 betas expire as some folks forget to update, here’s how to get your iPhone back

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Developers who didn’t upgrade their iOS devices from beta 6 to the public release of iOS 7 are finding their iOS devices temporarily bricked this morning after the beta expired, reports Gizmodo.

Around midnight UK time, my iPhone 5, along with thousands of other iOS 7-running devices which hadn’t updated from their dev betas, randomly crashed. An error message of “could not activate iPhone” appeared, and prompted users to sign in with their iCloud details. Unfortunately this did not solve the issue, with Apple’s activation server being “temporarily unavailable.”

Fortunately, a fix is available – such as the one detailed at iPhoneHacks. The executive summary is to make sure you’re running iTunes 11.1, manually download the latest 7.0.2 version of iOS , connect the device to your Mac, click on the device in iTunes and then hold down the option key when clicking the Check for Update button to select the downloaded file. See the detailed instructions and links to the files for each device here.

Is paid iCloud storage a good deal, or can you do better? Cloud storage roundup

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With former MobileMe customers losing their additional 20GB of free storage a couple of days ago, there are probably a bunch of new people eyeing the paid iCloud upgrade options and wondering whether or not to hand over their cash. So we thought it would be a useful to take a look at the other major cloud storage services out there, to see how they compare.

As none of them are trying to hide the filesystem in the way Apple does, they all essentially work in the same way: providing you with a virtual online drive that you treat just like a local folder. There are also OS X and iOS apps for each.

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Let’s start with the obvious: if you want something that is totally integrated into both OS X and iOS, and which Just Works, then iCloud is king.

Although the 5GB you get free doesn’t sound like a lot, you actually get more than this in practice – because Apple doesn’t count the space used by any of your iTunes purchases (apps, music, movies/TV shows or books), nor does it count the 1000 most recent photos you get to store in Photostream. If most of the content you want to store came from Apple, and all you want to do additionally is sync your contacts, calendar, notes and so on, the free storage is probably all you need.

iCloud is also a seamless way to store documents if you use Apple’s own iWork software: Pages, Numbers and Keynote. By opting to save documents on iCloud, they are automatically available to you from your Mac(s), iPad and iPhone – as well as on the web.

But if you have a lot of documents, you can pretty soon start bumping up against that 5GB limit. Which is where iCloud’s costs and limitations start to show up … 
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iCloud Mail push notifications return in Germany as injunction gets lifted in Apple/Motorola dispute

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Since more than a year ago, Germans have not had access to push notifications for iCloud Mail services following a dispute between Apple and Motorola in the country that forced Apple to disable the feature. Now, as noted by German Apple blog iPhone-ticker.de, Apple has now confirmed that push notifications services have been switched back on in the country. The news comes following Apple’s success in getting the original injunction lifted after posting $132 million bond, according to FossPatents:

After the Federal Patent Court’s preliminary ruling, Apple filed with the Karlsruhe-based appeals court a motion to stay enforcement against Google’s will. In early September, the Karlsruhe Higher Regional Court granted it. I published my own (obviously unofficial) English translation of the order. The order revealed that Apple had to post a 100 million euro ($132 million) bond to get the injunction actually lifted. The paperwork for all of this apparently took a few weeks and presumably Apple’s technical staff conducted some internal tests before finally reactivating the push notification feature for end users — which it did today.

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Former MobileMe customers lose free iCloud upgrade, iCloud services stop working if over limit

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After issuing two reminders to former MobileMe customers that they would lose their free iCloud upgrade from 5GB to 25GB, Apple today reduced the storage limits as planned. Customers who have more than 5GB, and who haven’t bought a paid storage plan, will find that iCloud is no longer working.

If you exceed your storage plan on September 30, 2013, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working. To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are using or purchase a storage plan by September 30, 2013.

As we’ve previously advised, much of the iCloud storage is usually taken up by iCloud Backups which can be deleted through System Preferences > iCloud > Manage. Those who need more than the free 5GB offered by iCloud can also use Dropbox to store photos and files.

Pixelmator pushes 2.2.1 update, modernizes file format for significant performance gains

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Pixelmator has pushed a point update to the Mac App Store. Despite its minor bump in version number, the update brings a lot of helpful changes. The timing is ‘intriguing’, as it coincides with Adobe’s announcement of a new version of Photoshop Elements from this morning.

Pixelmator quotes a 2x performance improvement when saving documents, as a result of a move to a new file format. For instance, when saving to iCloud, Pixelmator can now push small deltas of what has changed between saves, rather than saving the entire image every time. This speed up is noticeable in use, with projects saving nearly instantaneously on a Retina Macbook Pro.


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Farewell Windows Safari, as Apple excludes its homegrown browser from iCloud bookmark sync

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We knew that Apple’s attempt to expand Safari’s reach into the Windows population was at an end when the company stopped updating the Windows version a year ago, but the browser has now been erased from history as Apple’s bookmark sync tool drops support for it. iCloud Control Panel 3.0 for Windows, released yesterday, supports only Internet Explorer, Firefox and Chrome.

iCloud keeps mail, contacts, and calendars up to date between your iPhone, iPad, iPod touch, Mac, and Windows PC, and lets you share calendars and task lists.

iCloud also keeps your Internet Explorer, Firefox, or Google Chrome bookmarks on Windows in sync with your Safari bookmarks on iPhone, iPad, iPod touch, and Mac.

On OS X, however, Apple is keep to ensure we don’t use anything else. The iCloud Bookmarks extension for Chrome, allowing bookmark syncing with Safari, works only on the Windows version of Chrome. C’mon, Apple, make us want to use your software by making it better than anyone else’s, not by this kind of move …

Why Touch ID is bigger news than any of us appreciated

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Touch ID is far, far more important than most people have realised – the core message behind a Quora post by the CEO of a card payment service. We can expect to learn far more “in the next few months, and that’s likely to eventually include both Touch ID Macs and use of the fingerprint system for mobile payments.

In the torrent of the billions of words already written about Touch ID very, very few people have really understood just how revolutionary this really is.  Apple not only has developed one of the most accurate mass produced biometric security devices, they have also solved critical problems with how the data from this device will be encrypted, stored and secured.

Brian Roemmele, CEO of 1st American Card Service, said that Apple’s attempt to solve the problem of how to develop a truly secure access system goes all the way back to a patent application in 2008, but it was only through the A7 chip – specifically created by ARM with mobile payment security in mind – that the company finally had a gold-standard solution. And its applications will go far beyond iPhone unlock and iTunes purchases … 
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Tim Cook: Apple will sell its 700 millionth iOS device by next month

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Today at Apple’s iPhone event today in Cupertino, CEO Tim Cook kicked things off with the usual company updates since last checking in. After talking briefly about its iTunes festival and its latest expansion to the Stanford, CA retail store, Cook mentioned that Apple will hit 700 million iOS devices sold by next month. That’s up 100 million devices in just a few months since Apple announced back in June that it hit the 600 million device mark.

Cook also provided some numbers on the iTunes festival noting that the event is now in its seventh year and reaches 100+ countries  with live streams. He also said that around 20M people applied for tickets.

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TV Shows seeing outage for some on Apple TV, iTunes Store (update: back)

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We’re receiving multiple reports from readers indicating that the TV Shows feature on Apple TV and on iTunes on Mac in the United States is seeing an outage. So, it’s not just you. Apple is yet to comment on the downtime on its official status page.

https://twitter.com/cmm6501/status/373129216117575680

https://twitter.com/HarleyQuinn7123/status/372927860270698496

https://twitter.com/jasonsandmeyer/status/373130575118630912

Update: We’re getting reports that TV shows are starting to come back for some users. 


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How-to: Setup and use Dropbox to manage and share photos, files

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Before Dropbox became popular, there was iDisk, which was Apple’s cloud storage system. iDisk allowed you to store documents, pictures, QuickTime files, and PDFs in one cloud-based “drive.” This was accessible on all of your Apple products as well as at me.com on a PC. It was practically like having your most important files in Finder on your computer – but everywhere.

Then iCloud came out. iCloud dropped support of iDisk, which meant there was no longer a way to access all of your files in a Finder-like cloud system. This paved the way for third party apps like Dropbox to become even more popular.

Dropbox is free. Dropbox works on any platform: Mac, Windows, iOS, Android, and Blackberry. Dropbox gives you 2GB of storage space for free and they offer incentives to increase your allocated amount of free storage space.

There are two different ways to set up Dropbox:


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Apple opens iWork for iCloud beta to all users ahead of expected public release this fall

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After first announcing its new iWork for iCloud productivity suite back in June at WWDC, Apple has been slowly rolling out access to more people ahead of a public beta release scheduled for this fall. It first extended the privilege to developers, then Apple employees, and in July started sending out invites to select non-developers. Today, several tips note that Apple now appears to be letting in anyone with an Apple ID despite not sending out invites or officially announcing a public beta. We’ve confirmed access to the beta on a non-developer account, but let us know in the comments if you’re unable to get in.

Following the unveiling of the new iWork for iCloud suite, we speculated that Apple could possibly move to make its other iWork suite of apps on iOS and Mac available for free. Our thinking: it’s hard to imagine Apple allowing users to create documents for free on iCloud but not seamlessly transfer from iOS to Mac without having to throw down $30 for the three iOS apps. Adding even more weight to that theory, Apple was briefly showing the apps listed alongside the collection of free Apple apps that it presents most users with when launching the App Store on their iOS device for the first time.

Apple previously announced it was planning on releasing a public beta for iWork for iCloud this fall but perhaps is opening the beta today to help beta test the apps among a larger group of users ahead of an official announcement. Apple is expected to unveil new iPhones at an event next month on Sept. 10, and there is a possibility we’ll hear more about iWork for iCloud alongside details for Mavericks and possibly the new Mac Pro.

Botched Find my iPhone update only allows developers to log in [Update: fixed]

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Update: Apple confirmed on its iCloud status page that Find my iPhone is back to normal:

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The Find my iPhone iOS app has been updated with a new iOS 7-style icon while the rest of the UI remains the same. This icon is the same as the one found on the updated beta.icloud.com website:

However, many are noting that you cannot log in to the new Find my iPhone app without having a developer account:
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iOS 7 beta 6 rolls out, 13.5MB update fixes issues with iTunes in the Cloud

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Apple just released the 6th release of iOS 7 for iPhone, iPad and iPod touch. The small 13.5MB update is available via Software Update and contains the usual bugfixes and improvements.

The update comes a week after the previous update and just hours after a report pegged the Beta 6 update for next week. The focus of the small update appears to be on an emergency issue with iTunes in the Cloud which requires a workaround.

This update addresses an issue with iTunes in the Cloud, where some purchases may download or play unexpected items. If you have any devices running previous versions of iOS 7 beta, you must:
1. Install iOS 7 beta 6
2. Install the ResetMusicAndVideosLibraries configuration profile
3. From Settings > Music, tap the Reset Media Library button
4. Restart the device

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Notice something else new? Head down south to the comments.
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Roundtable: What we think Apple has planned for its September 10th event

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With the rumored September 10th Apple keynote just weeks away, the rumor mill is in high gear and, as per usual, expectations will be soaring higher than ever as the date nears. For some products, a refresh or introduction is all but confirmed. For others, there only exists speculation or mere wishful thinking for even a mention at the keynote. Below you’ll find the opinions of some 9to5Mac staffers.
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