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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Refurbished Apple MacBook Pro Laptops from $899 + free shipping

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From the Toys section:

The Apple Store offers price drops on select factory-refurbished unibody MacBook Pro notebooks in its Special Deals section, with prices starting at $899. It’s among the best selections we’ve seen from Apple in several weeks, and combined with free shipping, most systems at lowest-we’ve-seen prices. Sales tax is added where applicable. All come with a 1-year Apple warranty, the same as new Macs. Items are removed from Apple’s site when they sell out. Notable laptops:

Wall St. Journal dusts off and trots out the Grand Central Apple Store rumor

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In February, the New York Observer ran a story saying that Apple was eyeing a Grand Central Station New York Apple Store, which would be the borough’s 5th.

Reliable sources tell The Observer that the maker of ubiquitous iGadgets—from computers to cell phones—hopes to open a store in the transportation and retail hub, though it has yet to begin the long approval process necessary for opening in a city landmark.

Within days, other sites ran with that info, “confirmed” that a deal had been reached for “Apple’s largest retail space in the world”, saying an announcement was forthcoming and the store would open this Fall.


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Apple's new iPad 2 displays are hackable with a few gestures

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An Apple Store Manager relayed to us that the new iPad 2 displays are able to turn into “normal iPads” with a few swipes in secret combination.  To find out if true, I went to the Soho store and tried it out.  Yep, it works.  The button still doesn’t work so it is easy to get yourself stuck – like in Email Setup below:

I’m not going to post the gesture combination unless it hits the web but it does exist and Store managers know it.

Anyway, the moral of the story: Those are normal iPad 2s under the glass, even though they have different part numbers.
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Pages will come to the Web, someday

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If you’ve ever used Google Apps, you’ve seen what kind of power a collaborative, cross-platform word processor can have.  Today’s Apple iWork.com Web applications fall far short (though they look much prettier) in terms of functionality.  But don’t fret Apple fans!  Patently Apple today shows that Apple is heading Pages toward that same Cloud experience.

While it may or may not be “breakthrough” Apple clearly has plans to put its Pages App/Application into the Cloud.  The sooner (WWDC?), the better.


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Starbucks? Apple opens another Store across the street from the original

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Depending who you ask, the Tyson’s Corner Virginia or Glendale Galleria California Apple stores were the first and second Apple stores to open and have gained landmark status as a result.  This week, the LATimes is reported that Apple is opening an Apple Store right across the street from the original Glendale Galleria Store at the new Americana at Brand shopping center.  This is notable for at least one of the following two reasons:

  1. It will be the first time Apple has opened a Store across the street from another Apple Store, which will surely be compared to the absurd density of some Starbucks locations.
  2. If Apple is instead moving/relocating across the street, it will mean one of Apple’s original Stores will be closed down.  That would be especially tragic since many people view the Glendale Galleria Apple Store as the original.

Though the LA Times frames the situation as “An additional Store”, the second option is given some weight as the Nordstom at the Glendale Galleria is closing up shop and moving across the street.  Apple is already hiring for positions at the new store…
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What went down at the Sanlitun Apple Store in Beijing, China?

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Update: we just got the following unverified account:

According to my friend who was at the Sanlitun Apple Store when the incident took place, there were dozens of resellers outside the store trying to get the white iPhone 4, they were told to wait in line and was not allowed to go inside. Resellers got pissed and smashed the glass door, which costs about 300,000RMB or 46,000USD, according to an apple employee at the store. Then a foreign(non-Chinese) employee came out from the store with a metal club and hit 4 people, including 2 young men and 2 middle age women. All 4 people are hospitalized right now and no money was paid by apple for medical purposes.

Pictures are just coming in but it appears that there was some sort of incident between “foreign Apple Store Employees” and some locals during the iPad 2 launch.  One account:

The afternoon of May 7, Beijing SanLiTun store Apple, crowds queued to buy the iPhone4 conflict with in-store staff. One stands more than 1.9 metres for expatriate staff armed with iron rods Brawl wounded four customers. A glass door of the store were hit and destroyed by excited crowds. Are 4-bit the injured have been admitted to hospital

Another account has another poorly translated view:

Sanlitun Apple Store bloodshed, because too many people queuing waiting suddenly closed shop, where the weather is so hot multi-line Burongyia, Apple stunned party to a foreigner and a Chinese man actually hands-on, people with the scene confirmed the man was wounded also the guests lined up to buy Apple products.We look at the quality of foreigners, but also that, to earn the money we have in China is also the name of our people.

We’re not sure exactly what went down but it doesn’t look too good.

In other Apple Store glass smashing news, the Westlake Cleveland Apple store was robbed.  24 MacBook and 1 iPod stolen.  Perpetrators were last seen heading east (1999?)

More pictures of bloodied people and one final account below:


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Steve Jobs sends message of support to Apple's team in Japan

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Apple’s CEO Steve Jobs has sent out an email to the company’s team in Japan to share the message of support and help local employees cope with a series of terrifying disasters that have brought the country to standstill. The Macotakara website first published (and MacRumors confirmed it) the contents of Jobs’ email, posted here in its entirety.

//

To Our Team in Japan,

We have all been following the unfolding disaster in Japan. Our hearts go out to you and your families, as well as all of your countrymen who have been touched by this tragedy.

If you need time or resources to visit or care for your families, please see HR and we will help you. If you are aware of any supplies that are needed, please also tell HR and we will do what we can to arrange delivery.

Again, our hearts go out to you during this unimaginable crisis.
Please stay safe.
Steve and the entire Executive Team


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iPad 2 weight savings: 75 percent is glass/LCD

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The iPhone repair experts at iFixyouri have determined that most of the weight savings in the iPad 2 – a fifth of a pound, is in the LCD and Glass assembly.

Here’s a breakdown weights of the Wifi iPads:

iPad 1 – 712.60g
iPad 2 – 600.60g (iPad 2 – 112g lighter)

If we break that down even further, the iPad 1 LCD/Glass is almost half the weight of the original iPad.

iPad 1 front half(LCD & Glass assembly) – 347.90g
iPad 1 back half – 364.70g

However, breaking down the iPad 2, we find a much lighter glass assembly accounts for most of the weight loss.  The glass we found out last night is 27% thinner than the original iPad. Eliminating the frame that the glass sits on, using thinner LCD and thinner glass, Apple saved 84.7g. That makes up for 75% of the weight reduction.

iPad 2 front half(LCD & Glass) – 263.20g
iPad 2 back half – 337.40g

Apple was able to shave almost 30 grams off of the rest of the device, and with a slightly bigger battery, that is significant.  But the lightness you feel is mostly the glass weight savings.

Our report on the iPad 2 glass from over a month ago first detailed Apple’s effort to save weight in the LCD/Glass assembly.


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That iPad mini rumor just refuses to die

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From the “I can’t believe this ain’t viral advertising” dept comes the heart-warming tale of Taiwanese pop star, Jimmy Lin, who has posted a pic of himself holding a proper iPad along with a device he claims is the first prototype of an  iPad mini.  (It’s not).  Never mind Steve Jobs recently said that seven inch tablets are “dead on arrival” and that you’d need to sandpaper your fingers down to use them…
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Apple Store employee: “There is no iWork on the shelves, no iWork in stock and none on the way”

We might be due for an iWork refresh pretty soon.  We’re hearing from a few Apple Store employees that “there is no iWork on the shelves, no iWork in stock and none on the way”.  A quick check to Amazon shows none in stock there (but family packs are available).

Ingram Micro shows a few hundred retail boxes available and Amazon’s secondary sellers have some in stock.  The online Apple store has them in stock but there is a fresh “new” label on the product (see above).

We’re not sure if this is a inventory blip or a sign that new products might be coming but we do know that iWork is coming as apps in the Mac App Store and we know that is coming January 6th.  Anyone else heard anything?

Update: Also, the Apple Search page also autocompletes “iWork ’11” (thanks Pete!):

Update 2: TUAW points out that iWork ’09, the latest version of the software suite, was released on January 6, 2009. Coincidence?

Update 3: Video below of Apple store Employee saying wait for iWork ’11 soon:
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iPod Nano as a watch? Great idea, here's a million dollars…

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People have been prognosticating the iPod Nano as a watch since before it even debuted.  Steve Jobs mentioned in the keynote that an Apple board member was wearing his (or her) nano as a watch and the Apple Store has started selling them.  Is it mainstream yet?

Perhaps the biggest indication of the iWatch phenomenon to date is that Kickstarter funded TikTock has raised a million dollars to produce its LunaTik watch bands for the Nanos.  WTF.

Well, it is a little more complicated than that.

The project has clocked in nearly $1,000,000 in funding, helped in large part by a $25 pledge getting you first in line for a $35 MSRP TikTok watch kit, while $50 scored you the metallic LunaTik, which will go for $70.

Still!