Apple

If you’ve paid attention to the ongoing feud between Apple and Google in recent years, you might think that the conflict is the result of Google’s decision to create a competitor to the iPhone after working in tandem with Apple to create the iconic device. And you’d be forgiven for thinking that.

But according to some emails sent by Google’s Sergey Brin back in 2005 that recently surfaced during a class-action lawsuit over the do-not-hire policies of the two companies (among others), that may not be the case. This “thermonuclear war,” as Steve Jobs put it, was a long time coming. Android was just the last straw.

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We’ve reviewed a fair bit of Thunderbolt docks for Mac here and one thing remains constant: The starting prices range well over $200 (Belkin’s a deal at $150) and that’s before you buy an expensive $30 Thunderbolt cable. The question is: Do you really need Thunderbolt to have a quality/usable dock for your MacBook? Can you get almost all of what you need just from USB 3?

Kanex sent me their $90 USB 3 SimpleDock a few months ago and I’ve put it through its paces ever since.  The first thing you’ll notice out of the box is that it is made extremely well, looks very ‘Apple’ and is substantial in weight. It doesn’t move when you plug in devices because of that weight and a rubberized bottom. On top, all you’ll see is a space that coincidentally fits an iPhone perfectly with a charger cable hole through the bottom. Around back, you’ll find 3 USB 3 ports, a Gigabit Ethernet port as well as a 10W high powered ‘Charge-only’ port.

So you are getting 3 products in one here: An iOS device quick charger, a USB3->Gigabit Ethernet adapter and 3 port USB 3 hub. The question is: Is the SimpleDock worth the $90?

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Photo: mashable.com

I’m sure most of us have at some point had Windows- and Android-using friends ask us why we pay the ‘Apple tax’ – the price difference between an Apple product and what they perceive to be an equivalent competitor product.

A large part of the answer, of course, is that the competitor product isn’t equivalent at all. You can’t compare a MacBook with its premium materials, build-quality, high-spec components, screen quality and aesthetics with a low-end Windows laptop with plastic casing, low-spec innards and cheap and cheerful display. No more than you can compare an iPhone with a budget ‘droid. When you do genuine like-for-like comparisons with truly equivalent products, the Apple premium shrinks considerably.

But to get an accurate idea of the effective purchase cost, you also need to take into account both the replacement cycle and resale value … 
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A new report from Consumer Intelligence Research Partners, via Fortune, sheds some light on customer behaviour of how quickly people get their iPad, iPhone or Macs upgraded or replaced. For instance, iPhones have approximate lifespans of two years, tied closely to when people’s contracts end. If the phone is in good condition, rather unsurprisingly, most people replace their phones alongside their new contract. Macs stay around for up to four years before being swapped out for newer equipment. The report argues that iPad life cycles more closely resemble Macs than iPhones.

However, in the case of loss or damage, people are much more compelled to replace their iPhones than Macs or iPads. Eighty percent of people replace iPhones within just two days. For Macs and iPads, this stretches out a week or even more. Over a quarter of buyers surveyed said they would replace an iPad immediately compared to approximately 37% for iPhones.

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[youtube=https://www.youtube.com/watch?v=6nFe_SWcq4Q]

Just as it did last month, Samsung again takes shots at the iPad in a new ad for its Galaxy Pro series tablets. The ad opens with a video call in which the boss calls for a revised presentation deck to be emailed, and the Samsung user is able to send it during the call … 
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After just over a month since the last similar episode, several developers from around the world have reported a critical issue with iTunes Connect that is preventing new app and software update deployment to the App Store. Apple has noted the disruption on its developer system status page with a brief message: “Some users are experiencing a problem with [iTunes Connect].” The system status page lists the service disruption as occurring around 8 PM EST yesterday, but developers first began reporting problems with app and update submissions much earlier on Wednesday. The system status page does not report issues with any other developer services, and all consumer services report no issues. Apple does not provide a timeline for when it expects the disruption to be resolved nor does it offer the cause of the disruption.

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Photo: readwrite.com

China Mobile announced that it sold 1.34M 4G handsets in February and that “most of them” were iPhones. China Mobile chairman Xi Guohua was relatively non-committal on the numbers.

It’s just been getting started for one or two months. So far it’s hard to tell how that will affect our business […]

We are happy with the progress as we are still building our 4G network and the coverage is only available in some major cities.

Analyst estimates of likely sales had varied widely. Most had predicted at least 15-17M sales a year in China as a whole, however, suggesting that 1M in a month on what is by far the country’s largest carrier may be somewhat lower than anticipated … 
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Update: EA said in a statement that it’s investigating the reports (via TheVerge):

“Privacy and security are of the utmost importance to us, and we are currently investigating this report… We’ve taken immediate steps to disable any attempts to misuse EA domains…”

According to a report from internet security and research company Netcraft, hackers have compromised an EA Games server and are currently using it to host a phishing site that steals Apple IDs and more from unsuspecting users. The company published its report today and says it contacted EA yesterday to report the discovery, but as of publishing the compromised server and the phishing site stealing Apple IDs were still online.

Netcraft claims the phishing site being hosted on EA’s servers not only asks for an Apple ID and password but also the user’s “full name, card number, expiration date, verification code, date of birth, phone number, mother’s maiden name, plus other details that would be useful to a fraudster.” Netcraft also reports that EA Games is being targeted in other phishing attacks that are attempting to steal user data from its Origin game distribution service:
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Photo: digitaltrends.com

Predictions of disappointing Q2 iPhone sales could be unduly pessimistic, says Morgan Stanley’s Katy Huberty. She expects Apple to announce that it shipped 42M iPhones in the first quarter of the year (Apple’s fiscal Q2), rather than the 38M suggested by supply chain analysis, reports Business Insider. This would represent year-on-year growth of more than 4.5M handsets.

Huberty says that the supply chain may work in overdrive during the holiday quarter to generate extra product, and then ease back in the March quarter, thus giving an unreliable read out on sales.

Huberty bases her estimate on a method which sounds eccentric but has an excellent track-record … 
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Today marked the debut of former WSJ Apple reporter Yukari Iwatani Kane’s book “Haunted Empire: Apple After Steve Jobs” (review from this morning) and Tim Cook is not pleased.

The Apple CEO told CNBC the following:

This nonsense belongs with some of the other books I’ve read about Apple. It fails to capture Apple, Steve, or anyone else in the company. Apple has over 85,000 employees that come to work each day to do their best work, to create the world’s best products, to put their mark in the universe and leave it better than they found it. This has been the heart of Apple from day one and will remain at the heart for decades to come. I am very confident about our future.

Update: Re/Code’s telling of the email sent by Apple has an additional sentence:

“We’ve always had many doubters in our history,” he said in the e-mail. “They only make us stronger.”

Yukari Kane also responded to Re/Code:

“For Tim Cook to have such strong feelings about the book, it must have touched a nerve,” Kane said. “Even I was surprised by my conclusions, so I understand the sentiment. I’m happy to speak with him or anyone at Apple in public or private. My hope in writing this book was to be thought-provoking and to start a conversation which I’m glad it has.”
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Update: March 18: Launched.

Indications from several sources (including our own) indicate that the iPhone 5c is set to see an expansion tomorrow with a less-expensive, lower-capacity 8GB model. But that might not be the only Apple iOS device announcement for tomorrow. According to a source, shipments of Apple’s fourth-generation iPad with Retina display have been arriving at Apple Stores with notices to not open until tomorrow (images below)…

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Apple’s former Vice President of Marketing Allison Johnson talked about her time at Apple during the 99U conference, as reported by Cult of Mac. Johnson now works with companies like Jawbone and Anki.

In the video, Johnson discusses her time working with Steve Jobs, including his response to the iPhone 4 “antenna-gate” issue. Johnson describe’s Jobs as being “so sad and so angry” about the problem, declaring that Apple would not be the kind of company that people regarded negatively.

She also talks about her role (and Jobs’) in marketing the original iPhone and other key events in the six years she was in charge of the company’s marketing.

The full twenty-five minute interview is included below:

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The South China Morning Post is reporting that the iPhone 5c, created by Apple to target growth markets like China, has hit only a 2 percent share of all iOS devices after four months, in contrast to the iPhone 5s with a 12 percent share and the original iPhone 5 with around 15 percent … 
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Following our report late last month that Apple was preparing to start charging for out-of-warranty online chat support, we’ve been informed that today Apple support has finally flipped the switch on the new feature and started charging customers. While originally planned for earlier this month, Apple has been having difficulties with a new payment system it developed specifically for the online chat feature. Apple is also introducing a new training program for AppleCare employees called “Here to Help” that it hopes will improve the overall AppleCare support experience. 
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