Apple China denies location tracking claims: we’re ‘deeply committed to protecting the privacy of all our customers’

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This past week, Chinese State TV called the iPhone a “national security concern” because of its location tracking capabilities. The iPhone’s operating system utilizes location for several applications, including Maps and Weather. iOS 7 also introduced a new feature that utilizes a customer’s location in order to provide improved traffic and route information. Now, Apple has quickly responded via a concrete and comprehensive message on its website for China. The message is advertised on the homepage, and is a direct response to the allegations from China State TV.

Apple denies the claims by stating that “privacy is built into [its] products and services from the earliest stages of design. We work tirelessly to deliver the most secure hardware and software in the world.” Apple also explains that it uses industry leading encryption to protect location data, and says that all location data is stored solely on the iPhone, not on Apple’s servers.

Apple goes on to, once again, explain that it does not work with government agencies to spy on its customers: “Apple has never worked with any government agency from any country to create a backdoor in any of our products or services. We have also never allowed access to our servers. And we never will. It’s something we feel very strongly about.” Apple goes on to list specific work it does for individual services in order to protect customer privacy.

On Maps:

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Chinese state TV annoyed by NSA, takes it out on Apple

The WSJ reports that the state-run China Central TV has described the iPhone as a “national security concern” due to its location-tracking capabilities.

In its national noon broadcast, state-run China Central Television criticized the “frequent locations” function in Apple’s iOS 7 mobile operating system, which tracks and records the time and location of the owner’s movements. The report quoted researchers who said that those with access to that data could gain knowledge of the broader situation in China or “even state secrets” …

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Fourth Swiss Apple Store coming to Basel on July 12th

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Apple will be opening up its fourth official retail store in Switzerland this weekend. A new store in the city of Basel will see its grand opening on Saturday, July 12th, according to a notice on Apple’s Retail Store website. Job listings for the store first appeared earlier this year on Apple’s jobs website. Apple has already surrounded the store with a black banner promoting the store’s website. Apple is also planning several new stores in China, Italy, and the United States under the guide of recently appointed retail head Angela Ahrendts.

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Apple begins hiring for another 3 new retail stores in China

Photo: mshcdn.com

Photo: mshcdn.com

We previously reported that Apple had new retail stores planned for the Chongqing region as well as upcoming locations for Shenyang and Central Hangzhou coming later this year. Today three more stores in China get added to the mix with a job listing on the company’s website hiring for positions in Tianjin, Wuxi, and Zhengzhou in addition to the three stores mentioned above that we already knew about (via Bloomberg).  Read more

Apple’s Ahrendts to oversee slew of new China, Italy, U.S. stores as organizational restructuring planned

Seeking to enhance Apple’s retail store divison and bring the customer experience to higher levels, new Apple Senior Vice President of Retail and Online Stores Angela Ahrendts is planning a fundamental restructuring of Apple’s retail stores as she prepares a series of new store openings across the globe for the second half of 2014 and first half of 2015…

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Android migration means there’s more iPhone growth to come, suggests Cook

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With so many new iOS and OS X features being introduced in yesterday’s WWDC keynote, the numbers that kicked off the show perhaps didn’t get the attention they otherwise might have done.

While the Wall Street line is that the smartphone market is saturated and iPhone and iPad growth is done, Tim Cook clearly thinks otherwise. Business Insider highlighted Cook’s comment on the migration Apple is seeing from Android phones.

“Over 130 million customers who bought an iOS device in the past 12 months were buying their first Apple device,” said Cook before introducing iOS 8, the new software for the iPhone and iPad. “Many of these customers were switchers from Android. They had bought an Android phone — by mistake. Then had sought a better experience … And a better life. And decided to check out iPhone and iOS.”

He added, “Nearly half of our customers in China in the past six months switch from Android to iPhone. This is incredible.”

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