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iCloud

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iCloud

iCloud was launched in 2011 as the successor to MobileMe and is Apple’s current cloud service that allows iOS and Mac users to save and synchronize information. Apple includes 5GB of iCloud storage for free with all accounts and has paid options starting at $0.99/month for 50GB.

https://www.youtube.com/watch?v=KTrO2wUxh0Q

iCloud is built into every Apple device. That means all your stuff — photos, files, notes, and more — is safe, up to date, and available wherever you are. And it works automatically, so all you have to do is keep doing what you love. Everyone gets 5GB of free iCloud storage to start, and it’s easy to add more at any time.

What is iCloud?

iCloud solved a problem that we were facing in 2011. Originally, Apple pitched the Mac as the digital hub to our life. Our iPods (and then iPhones) would sync over a cable to transfer information. As we added iPads, it became a mess. Steve demoted the Mac back to just a device and made the “cloud” the center of our digital life. Using the service, users could sync all of their data over the air. As an example, a Keynote document edited on your Mac would automatically be up to date with the latest changes on your iPad or iPhone. iCloud also allowed you to back up your iOS device for an easy path to change devices without having to set everything up manually.

The problem with this original iCloud pitch is it didn’t cover all of our photos. We didn’t get that until iCloud Photos came in iOS 8. It didn’t cover iMessage, as that didn’t come until a few years ago with messages in the cloud. It didn’t cover all of our files, but only those in the iCloud folder stored inside of app folders. We didn’t get seamless syncing of files until Apple added Desktop and Document folder syncing a few years ago.

Over time, Apple has continued to add features to iCloud, and it’s turned out to be a really robust and reliable service. Users can sync files, photos, notes, reminders, and Safari bookmarks to their Mac, iPhone, iPad, and even Apple TV (photos).

iCloud Troubleshooting

If you’re having trouble using iCloud, you may want to make sure it isn’t affected by downtime. Check Apple’s iCloud Status page here.

How much does iCloud cost?

Pricing can change at anytime (view Apple’s latest pricing page), but here are the current rates for a few countries.

United States
50GB: $0.99
200GB: $2.99
2TB: $9.99

Canada 
50GB: $1.29
200GB: $3.99
2TB: $12.99

United Kingdom
50GB: £0.79
200GB: £2.49
2TB: £6.99

European Union
50GB: 0.99 €
200GB: 2.99 €
2TB: 9.99 €

Read below for all of our coverage

Comment: Something is wrong when an Apple fan steps outside the Apple ecosystem

I love the Apple ecosystem. It’s not perfect by any means, but I’d say that the vast majority of the time it lives up to Steve’s famous ‘it just works’ promise. It’s the main reason that I have two Macs, an iPad and an iPhone.

So when a big Apple fan deliberately moves outside of that ecosystem, that’s a sign that something is very wrong. And I do so not just in one area, but two. The common theme? iCloud …


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Report: Apple to unify cloud services backend with new ‘Pie’ platform, will move all employees into one campus

Apple will unify its cloud service teams to improve product development and software quality, according to a new report by Bloomberg. Currently, employees that develop Internet services like Siri, Maps, iCloud, News and Apple Pay are housed in many different buildings mostly outside of the main Infinite Loop campus.

To improve collaboration and speed up product development, Apple will be moving all the relevant teams into the Infinite Loop buildings. This ultimately leads to a better services division, which is the leading source of revenue growth for the company. It is also unifying web products to run on a new backend, codenamed ‘Pie’ …


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Opinion: macOS Sierra’s new storage-management tools are a bit of a mess

One of the new features of macOS Sierra is that it can automatically ‘manage storage’ on your Mac. What this means is, if you’re getting low on SSD space, macOS can automatically upload older and larger files to iCloud and then delete them from your Mac. When macOS deletes a file, it leaves an alias that will download the file from iCloud as required.

Effectively, you don’t have to worry about how much physical storage your Mac has – you can just treat it as an infinitely large drive and macOS takes care of shifting things back and forth from the cloud as required.

That’s great in theory, but there seem to be a few flaws in practice …


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Comment: Customers deserve a proper response after service outages and botched software updates

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It’s been a rough couple of days for Apple’s services. Apple Music took a lengthy hit on Wednesday with subscribers being signed out, then a widespread outage hit multiple services including iCloud on Thursday for several hours. All this during a quarter when Apple is selling itself to investors as a services company, not just the iPhone company, but these outages are way too common.

And it’s not just services. Apple had to re-release iOS 9.3.2 for the 9.7-inch iPad Pro, a minor bug fix update that bricked the company’s latest tablet for a lot of customers. Mistakes happen but it’s Apple’s response after everything is resolved that bothers me…


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App Store, Apple Music, iTunes and other iCloud services down for some [U: Back up]

Update 2: Apple is reporting that the iCloud.com services have also been restored.

Update: Apple is reporting that the availability of some services has now been restored but several features of iCloud are still down and undergoing maintenance.

As noted by Apple’s system status page, a multitude of Apple services are currently experiencing instability and downtime for some users. The affected services include the App Store, Mac App Store, Apple TV services, iTunes In The Cloud and critical features like Find My iPhone. We have also had a few reports of Apple Music downtime, seemingly repeating the outage yesterday, but Apple’s official status report does not mention any problems with Apple Music at this time.


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Apple reporting ongoing iCloud Mail and Notes outage for some users [Update]

[UPDATE: Apple’s system status page says the issues are now resolved after four hours.]

If you’re currently experiencing issues with iCloud Mail or Notes, then you’re not alone. Apple is currently reporting an ongoing iCloud outage affecting a small percentage of users (which is probably still a lot of people at Apple’s scale) when sending and receiving email with iCloud Mail or using iCloud Notes.


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Dropbox Project Infinite will show all your cloud files in the Finder … without taking up any local space

Dropbox is today announcing a new upcoming feature of its platform, codenamed Project Infinite. When Infinite rolls out, you’ll be able to see all your files and folders stored on Dropbox in the Finder, but they won’t take up any space until they are needed. The company is currently targeting the feature at business users.

This means your Dropbox storage can be far larger in total size than your local disk (as is common with modern setups of 1 TB Dropbox tiers and small SSDs) with on-demand instantaneous access to any file at any time over the Internet …


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Report: Apple’s cloud services backend revamp held back by internal ‘political quagmire’

The Information is reporting that Apple’s efforts to build out its own cloud infrastructure are being held back by company politics. Apple wants to overhaul its cloud services backends to rely on new technologies built in-house but is facing several roadblocks, attributable in part to power struggle between the Siri group and another group handling other Apple services like iMessage and iTunes.

According to The Information, one engineering manager has already resigned with more likely to follow.


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Apple reportedly working with Chinese server vendor to help bring cloud services in-house

Apple is reportedly working with Chinese server vendor Inspur as it seeks to bring the infrastructure for its cloud services in-house.

Apple currently relies on third-party companies to host its cloud content, most of the capacity currently provided by Microsoft and Amazon Web Services, with Google also recently joining the roster. However, the company is said to be working on developing its own data network and infrastructure in a project codenamed McQueen.

While part of the motivation will be cost, it was also recently reported that security is another significant consideration, Apple being concerned that servers received from third-parties may have been tampered with prior to delivery …


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How-To: Backup and restore SMS and iMessages on a clean iOS install

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Have you noticed that virtually every aspect of the personal information on our iPhones can be restored individually via iCloud? Things like photos, mail, contacts, calendars, Safari bookmarks, and notes can all be individually recovered on a fresh install of iOS.

The one thing that sticks out like a sore thumb is text messages and iMessages. Sure, it’s possible to restore text messages if you’re willing to backup and restore the entire contents of your iPhone, but what if you wish to perform a fresh install of iOS and then restore messages?

Fortunately, backing up and restoring SMS texts and iMessages on an individual basis is possible, as long as you’re willing to take some time to follow our step-by-step guide.


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Report: Apple developing at least 6 cloud infrastructure projects incl. servers to prevent snooping

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Following two reports earlier this month detailing Apple’s deal to move iCloud partly to Google’s Cloud Platform, as well as the company’s efforts at building out its own cloud infrastructure, The Information today offers new details on the projects.

Adding to a report from VentureBeat earlier this week, today’s report offers more details on what Apple is doing with“Project McQueen” that could see the company replacing third-party vendors with more of its own cloud infrastructure. The Information reports that Project McQueen is actually just one of at least six internal efforts at Apple including building its own servers, networking equipment, and “systems that could one day help developers to power their apps.”


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Report: Apple building its own cloud infrastructure under ‘Project McQueen’ codename

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It was reported yesterday that Apple was looking to move much of its iCloud business from Amazon Web Services to Google Cloud Platform, but now it looks like that might be just the beginning of Apple’s long-term cloud plans. According to a report from VentureBeat, Apple has been working on something internally referred to as “Project McQueen” that could be a start to the company building its own data network and infrastructure…


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Opinion: Should Apple be more aggressive in its defensive PR to correct misleading allegations?

When the celebrity nudes story broke back in 2014, it was headline news in the mainstream media. The story was that ‘iCloud had been hacked.’ The truth, of course, was a little different. As we suspected at the time, and Apple later confirmed, the ‘hack’ wasn’t really any such thing. A combination of two techniques were used to gain access to the iCloud accounts.

First, phishing: sending emails designed to look like they were from Apple asking the celebrities to login to their accounts, and directing them to a fake website made to look like the real thing. Second, guessing the answers to security questions – something easier to do with celebrities given the amount of biographical information available in the public domain.

That’s not to say Apple was entirely blameless. iCloud did not, at the time, offer two-factor authentication. Given that an iCloud backup is a near-complete copy of all the data stored on an iPhone, that was something which should have been included from the start. But the bottom-line is that iCloud itself wasn’t really hacked in any meaningful sense of the word.

It was this week confirmed that phishing was the approach taken by the main offender in this case. In other words, nothing whatsoever to do with iCloud security. This news hasn’t resulted in a single headline in the mainstream media. The average non-tech person out there still believes ‘iCloud was hacked’ …


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Feature Request: Family Sharing w/ individual payments, shared iCloud storage upgrades, more

I’ve never been a Family Sharing user, Apple’s feature that allows families to share iCloud account access for things like photos and music on both iOS and Mac. But I recently decided to upgrade my Apple Music account to a family plan to take advantage of the discount as I encourage family members and friends to try out the service; that required me to activate the Family Sharing feature that Apple uses to manage family plans for Apple Music.

While you can choose to ignore most of the features of Family Sharing — photos, calendars, and reminders can be accessed through shared folders in their respective apps — once it’s activated, there aren’t any granular settings for each member to disable sharing on a per-feature/app basis. But the even bigger issue is that all purchases from any Apple ID in the family go to a single credit card of the admin (or parent) of the group. In other words, I’m now paying for every app, song, book, or anything else that my family group members purchase from Apple on top of the subscription costs for Apple Music.


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iTunes Connect down for many users; nothing yet showing on Apple’s status page

According to a variety of users on Twitter, iTunes Connect is down at the moment. Users report that they are unable to access any aspect of the service. It’s important to note that this is iTunes Connect, not Apple Music Connect. iTunes Connect is used by developers to access information about their apps and other store content. Last year, the service was down for upwards of four days for some.


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How-To: Migrate notes from Evernote to Apple Notes

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Update: iOS 9.3 adds support for importing Evernote data into Notes by long-pressing on Evernote Export files.

Apple dramatically improved its Notes app with iOS 9 and OS X El Capitan last fall thanks to enhanced photo support, new formatting tools, URL snippets, a share extension, and an iCloud Drive backend to keep it all in sync. So much so that people have actually been moving from Evernote to Apple Notes and not looking back, but there hasn’t been a simple way to make the leap until now. Included in the OS X 10.11.4 software update is a new option in the Notes app that makes migrating content from Evernote to Apple Notes a very simple process. Here’s what you’ll need to get started:


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Apple adds server API to CloudKit, unlocking new developer possibilities for the iCloud service

Apple has quietly added a server-side API to CloudKit, following an announcement on the developer news blog. This will enable developers to add a lot of functionality to apps powered by CloudKit, enabling developers to interact with the iCloud CloudKit database outside of user interaction with iOS, Mac or web apps. The web service API enables developers to run independent code on servers that can add, delete and modify records in the CloudKit stack.

Until now, interaction with CloudKit has been limited to the APIs Apple provided in apps. Although this was useful, it lacked the options for more advanced use — most modern apps rely on servers to perform tasks whilst users are away. With the addition of the web API, developers can create many more types of applications using CloudKit as the backend. For instance, an RSS reader app can now add new feed items to the CloudKit stack from the server. Before, this action could only occur when a user opened a CloudKit-powered app, which was essentially impractical and meant developers had to use other tools.


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Day One 2 upgrades the journaling experience for both Mac and iOS [Giveaway]

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The team at Bloom Built has today released the latest version of its journaling app Day One. Five since its original debut, with 40 free releases since then, Day One 2 sets the precedent for the direction of the new app. Albeit awkwardly titled, version 2 of Day One includes new overall features for both the iOS and Mac versions. Having been built from the ground up with data reliabilty and security in mind, Day One 2 lays the foundation for exciting new features to come in later versions.

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