AppleCare Stories July 12, 2016

AAPL: 97.42

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AppleCare Stories February 4, 2016

AAPL: 96.35

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Apple is gearing up to launch a pair of new retail initiatives centered around the iPhone: an upgraded iPhone trade-in program for iPhones with damaged screens, cameras, or buttons, and a new program that allows Apple Retail Stores to install screen protectors on iPhones.

The Apple Store Reuse and Recycle iPhone trade-in program currently allows a customer to bring in an older iPhone model and trade it in for credit toward the purchase of a new iPhone model. The main exception since the launch of the program is that this does not apply toward older iPhones with cracked displays, or broken cameras and buttons. That’s about to change …

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AppleCare Stories January 8, 2016

AAPL: 96.96

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AppleCare Stories December 9, 2015

AAPL: 115.62

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AppleCare Stories November 26, 2015

AAPL: 118.03

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AppleCare Stories October 29, 2015

AAPL: 120.53

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Ahead of the iPad Pro’s launch in November, sources have shared a couple of tidbits regarding launch plans for the device. We are told that Apple this week has started training its AppleCare support staff to become familiar with troubleshooting the larger tablet. Apple typically prepares its support network on major new products in the couple of weeks prior to the device’s launch. Apple is asking its support centers to complete their training by Friday, November 6th, which indicates that the iPad Pro is likely still on track for the early November launch we previously discussed.

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