AppleCare ▪ August 25

AAPL: 103.74

0.62
Stock Chart

While Apple has been mostly mum on the numbers behind Apple Watch sales so far, Best Buy is standing behind the iPhone maker’s general message that the Apple Watch has been a hit with customers. The electronics retailer started selling Apple Watches this month in select stores, first in the United States and later in Canada, and today Best Buy’s CEO Hubert Joly said Apple Watch demand has been “so strong” both online and in stores as the retailer plans to carry the smartwatch at even more locations. expand full story

AppleCare ▪ August 15

AAPL: 115.96

0.81
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Apple and Best Buy have agreed to begin selling both the standard AppleCare protection plan for Macs and the more premium AppleCare+ for iPhones, iPads, and the Apple Watch through Best Buy stores, according to sources. The plans call for Best Buy to begin offering the AppleCare plans in its stores at checkout around the week of September 14th, just ahead of the iPhone 6S launch. This will mark a notable expansion of the Apple and Best Buy relationship, and Best Buy will become one of the only retailers, aside from select U.S. carriers, to offer AppleCare outside of an Apple Store.

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AppleCare ▪ August 5

AAPL: 115.40

0.76
Stock Chart

Screenshot 2015-08-05 12.04.39

In a video this week to retail store employees, AppleCare chief Tara Bunch has outlined some changes coming to the company’s AppleCare+ program for the iPhone and iPad. In the video, Bunch and an associate in charge of AppleCare+ say that the service will now become simpler to add for international customers. For example, if a Hong Kong resident travels to the United States, purchases an iPhone or iPad, and adds AppleCare+ to their purchase, their new device will become automatically registered with AppleCare+ in their home country…

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AppleCare ▪ July 21

applecare

A disgruntled Apple customer is attempting to bring a new class-action suit against the company, claiming that replacement devices received under the AppleCare+ protection plan were not “like new,” despite being presented as such as part of the policy. Buyers involved claim that by providing refurbished devices as replacements, Apple breached the AppleCare contract… expand full story

AppleCare ▪ June 26

AppleCare ▪ May 29

genius

If you want quality, reliable tech support for your computer, get a Mac. That’s according to the results of a new Consumer Reports survey that ranked Apple top among PC manufacturers for technical support post-purchase for the ninth year running… expand full story

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