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Avatar for Bradley C

Bradley C

Bradley has worked at K-12 independent schools for much of the last 20 years, serving as the head of the information technology department and leading classroom technology integration. He’s well-versed in enterprise Wi-Fi, macOS and iOS system management, school technology, and SaaS tools.

Apple @ Work: IoT devices face security problems that must be addressed

IoT Security

If you work in the enterprise IT market, there is a word you are hearing all of the time. It’s IoT or Internet of Things. It’s an all-encompassing term to describe devices that are connected to the network that are not end-user devices. IoT devices in the enterprise could be commercial HVAC controllers (think Ecobee, but for commercial heating and air), commercial camera and DVR systems (an enterprise-grade version of something like Arlo), water fountain filter sensors, or connected paper towel dispensers that alert someone when they are close to being empty. All of these products look great on paper, but I am concerned about the security of the devices, their ability to be managed, and their ability to be upgraded.


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Feature Request: Three ways Apple Podcasts could become the ultimate Apple Watch podcast client

Apple Watch Series 4

Since I am currently training for a marathon later this fall, I’ve been listening to a lot of podcasts on Apple Watch during my long runs. I’ve been a heavy podcast listener since before Apple integrated it into the iPod, so being able to listen to them on a watch is a dream come true for me. Pairing Apple Watch with the new Powerbeats Pro is the perfect combination for running.

While I am generally an Overcast user, I have experimented with Apple Podcasts here recently as well. I wrote an article about the best podcast app for Apple Watch that I encourage you to read as well. This week, I want to talk about what Apple could do for Apple Podcasts on watchOS 6 and beyond to improve the experience.
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Making the Grade: Makeblock Motionblock is a useful STEM tool for older kids

motionblock makeblock put together

A few months ago, I reviewed the Neuron Explorer kit from Makeblock. I really enjoyed getting to use it and we’ve since implemented it in our STEM lab at my school. The folks from Makeblock sent me their latest kit for review, and I’ve spent the past few weeks building things to see what I thought. Here’s my review of the Makeblock Motionblock.
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Comment: Sign in with Apple shows the company fighting for user privacy, even if users don’t care

Sign in with Apple

One of the big announcements from WWDC 2019 was the “Sign in with Apple” privacy-focused login system for applications. The button offers Apple ID single-sign-on functionality similar to sign-in options from Facebook or Google. Apple is promoting this feature as a privacy-secure sign-in option. Users select what information to share with the app developer. You can share your real email address with the third-party app, or use the ‘hide my email’ option. In the latter case, the app would only see a randomized anonymous email address. You can also remove the anonymous email address at any time.
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Making the Grade: Biometrics in K-12 is a dangerous path to take

Biometrics in K-12

Biometrics has gone from something we used to only see in the movies to a natural part of our lives. We are used to using tools like Face ID and Touch ID to unlock our devices. In K–12 schools, companies are looking to take it even further, though. I recently read an article in EdTech Magazine that looked further at the use of biometrics in K-12 schools.
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Survey finds 97% of enterprise Mac users feel more productive after switching from Windows

Vanson Bourne, a third-party market research firm, was hired by Jamf to conduct a study to uncover key drivers of Apple in enterprise adoption and satisfaction with the Mac. Their results reveal incredible levels of employee satisfaction, productivity, creativity and collaboration for Mac users across all major types of employee groups (IT, Human Resources, Sales, and Engineering).
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Waze Castbox

Podcast app Castbox adds Waze support in latest update

While I use Apple Maps day to day, I love Waze for car rides longer than a half hour or so. Thanks to its proactive alerts for speed traps, upcoming traffic, and debris on the road, I find it to be essential for summer traveling. One of Waze’s biggest innovations recently has been its Waze Audio Kit, a developer toolset that allows approved partners to fully integrate their apps with the Waze Audio Player.

While apps like Spotify have been on there for years, we are starting to new new apps get approved and take advantage of it. Pandora was a recent addition. Castbox, a popular podcasting app, is the latest such app to get approved to work right inside of Waze.


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Comment: iCloud has finally delivered on Steve Jobs’ original promise from 2011

iCloud

Back when Steve Jobs unveiled iCloud in 2011, we were pitched a vision of data being available everywhere. Jobs pitched demoting the Mac and moving the digital hub into the cloud. All of our devices had connectivity built-in, so data should be available everywhere. The problem was it didn’t cover all of our photos. We didn’t get that until iCloud Photos came in iOS 8. It didn’t cover iMessage, as that didn’t come until a few years ago. It didn’t cover all of our files, but only those in the iCloud folder stored inside of app folders. We didn’t get seamless syncing of files until Apple added Desktop and Document folder syncing.

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Making the Grade: What’s new with device management in iOS 13, iPadOS 13, tvOS 13, and macOS Catalina?

mobile device management in iOS 13

One of my favorite sessions from Apple’s Worldwide Developer Conference is the “What’s new with device management session”. It’s usually towards the end of the week, but it’s one that IT managers should always pay attention to. We aren’t getting the earth-shattering changes we did in years past, but that’s simply because a lot of the low hanging fruit has been picked. There are some notable changes coming in the fall updates, though. So here’s what’s new with device management in iOS 13, iPadOS 13, tvOS 13, and macOS Catalina.
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Comment: With watchOS 6’s new audio features, it’s time for Spotify to ship or shut up

watchOS 6

During the WWDC 2019 Keynote, Apple announced watchOS 6 for Apple Watch. While watchOS 6 didn’t get as much stage time as other new software releases, it still looks like a great release. One of the features that is most interesting to me is the API for streaming audio. In watchOS 5, Apple offered streaming on Apple Podcasts and Apple Music, but it left out the ability for third-party developers to access it. Spotify used Apple Watch as one of the reasons Apple isn’t play fair with how it treats its own products vs how it interacts with competitors. I argued that Spotify wants all the benefits of Apple’s platform, but without giving Apple any revenue. With the new streaming API for watchOS 6, it’s time for Spotify to ship or shut up.
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Making the Grade: 3 takeaways from WWDC 2019 for IT departments

WWDC IT features sign in with apple

As with any major Apple announcement, I watched the WWDC Keynote with anticipation on how it would impact my job as an IT Director who primarily manages Apple devices. While the hardware Apple produces is certainly important, the software they plan to release every fall is what I pay attention to most. What is the impact of WWDC on IT departments as we head into the fall software releases? Let’s dive in.
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Opinion: It’s time for a podcast creation tool from Apple

Podcasting

I’ve been a fan of podcasting since 2004 when I was listening to This Week in Tech, DL.TV, The MacCast and other great shows. Since then, the podcast industry has grown by leaps and bounds. When the iPhone included a built-in Apple Podcasts app, podcasts finally moved from a niche industry to something that is part of the social norm. But it’s still incredibly complicated to actually build podcasts unless you are familiar with microphones, editing software, and RSS technology. Could Apple offer an official podcast creation tool?


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Making the Grade: Why is there no Time Machine in iCloud?

Time Machine in iCloud

Time Machine was introduced with OS X Leopard (10.5) back in 2007, and it was pitched as a way to easily backup your computer to an external drive. Over the years, it was expanded to work with the Airport Extreme (now discontinued). Now, it still works with USB drives, but you can also use products like Synology to back up your Mac over the network. Is it time for Apple to take the next step with backups and build a Time Machine service in iCloud for macOS?
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Comment: Should The Athletic be an acquisition target for Apple?

The Athletic website

A few weeks ago, we published an article where Tim Cook said that Apple had acquired 20–25 companies in the past six months. Cook mentioned that Apple generally is looking at smaller companies and eyeing “talent and intellectual property“. I have an idea on a company who would fit in very nicely at Apple given its current strategy. Apple should buy The Athletic.
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Jamf survey

71% of students prefer Mac at work ––Jamf survey

Jamf, the popular mobile device management solution for Apple, commissioned a survey through research firm Vanson Bourne on the device preferences of college students. The survey found that two-thirds of students were more likely to choose or stay at an organization that offers them a choice in work computer. 71% of them would choose a Mac if upfront costs were not a consideration.
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Feature Request: How the Siri watch face could be the ultimate complication

Siri Apple Watch Complication

Watch faces for Apple Watch have been a point of discussion since watchOS 1 and the Series 0 Apple Watch. Apple has expanded the options over the years, and the Siri watch face is one of the most unique ones. With that being said, I still end up using the Infographic Modular face on the Series 4 Apple Watch. When swapping back and forth between watch faces recently, I had the idea for a Siri complication inside the Modular Apple Watch face for watchOS 6.


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Making The Grade: Is macOS really less stable than it used to be?

macOS stability

I’ve been managing macOS in an enterprise environment since 2009, so I was around during the “stable” periods of Snow Leopard, as well as what others would call unstable periods. One of the common themes I’ve heard in my technology circles over the past few years is that macOS has become less stable. I manage 100s of Mac laptops at the moment, and I would estimate I’ve been responsible for 1,000+ devices over the past ten years. So, I think I’m qualified to discuss the current state of macOS stability.
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What’s the best way to listen to podcasts on Apple Watch?

best podcast app for apple watch

A few weeks ago, I wrote about how I had purchased an Apple Watch Series 4. One of the key reasons I purchased it was for GPS tracking while running. I’ve been listening to podcasts while working out for a good decade even when people thought I was crazy. For me, the Apple Watch with AirPods or Powerbeats Pro is the dream device for running. With watchOS 5, we finally got a built-in Apple Podcast app and support for third-party apps to sync files over to Apple Watch. Since I am such a fanatic about podcasts, I try almost every iPhone podcast app that comes around. For the Apple Watch, there aren’t as many podcast apps that support watch only playback, but I still wanted to give a round-up of the best ones.
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Making The Grade: Apple Mail vs G Suite Webmail

Apple Mail vs G Suite webmail is a discussion I’ve had with many other IT directors at different schools over the past few years. Some Apple schools focus everyone on using Mail.app since it’s built it, updated with macOS, and creates a similar experience on iOS. Other schools actually remove Mail.app from the new Mac deployments and force people to use the G Suite web interface? I could argue it both ways, and I’ll give you my explanation in this week’s Making The Grade.
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Jamf launches Jamf School with new parent, teacher, and student apps

jamf school

Jamf is announcing a brand new product today along with some additional enhancements for Jamf Pro. Jamf School is a brand new platform aimed to K-12 schools who don’t need all of the functionality of Jamf Pro, but still want the ability to use a mobile device management system. Built on the foundation of their ZuluDesk acquisition earlier this year, Jamf is doubling down on providing products and service for every type of customer.


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EU to launch formal competition inquiry into Apple over Spotify’s complaints

EU Apple Music probe

In March, we covered Spotify’s It’s time to play fair campaign where the company laid out reasons it felt Apple wasn’t playing fair. Like most services, Apple obligates Spotify to pay a 30% cut in order to use in-app purchases when signing up new subscribers (it drops to 15% in year two of the subscription). Ultimately, Spotify wanted the EU to probe Apple Music in relation to how Apple treats its competitors vs its own business.
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Comment: Mouse support in iOS 13 would solve iPad ergonomic issues for me

iPad mouse support in iOS 13

Being in school IT, I’ve been around the iPad from day one. I’ve owned just about every iPad over the years (original, 2, 3, mini, Air, mini 4, 10.5-inch Pro, 12.9-inch Pro, and 11-inch Pro). I’ve deployed thousands of iPads since 2010, and I’ve worked with countless students and teachers on using the iPad in the classroom. I know the iPad. I can explain the good, and I can vent about the bad. I know people who use the iPad full time, and I know people who used to use the iPad. It appears iOS 13 is going to be a big one for the iPad, so I am excited. There has been recent discussion around mouse support coming to the iPad as an accessibility feature in iOS 13, and that is welcome news for me.
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Making the Grade: Piper Computer is a great way to introduce students to Raspberry Pi

piper computer kit

When I was at the National Association of Independent Schools conference back in February, I was walking through the Expo Hall looking for new products that I could bring back to my school. I teach Swift Playgrounds to our 4th and 5th graders as a part of our 4C’s curriculum. When I passed a booth displaying the Piper Computer, it immediately caught my eye. I made a contact at the company and arranged to get a review unit.
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