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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Store pay increasing, as video dramatically steps up anti-unionization fight

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Apple Store pay is to be significantly increased as part of the company’s fight against unionization of retail store employees. Starting pay is being increased by almost 50% over 2018 levels.

The move follows an aggressive anti-union video by retail chief Deirdre O’Brien. The video, lasting over six minutes, was almost entirely focused on anti-union messaging …

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Atlanta retail employees accuse Apple of union busting, possibly breaking labor laws

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Last month, Apple Store employees in Atlanta began the process of unionizing; today those same employees are accusing the tech giant of union busting. The Communications Workers of America is accusing Apple of violating the National Labor Relations Act. The company has been reportedly holding captive audience meetings to counter an ongoing union drive at the Cumberland Mall store.

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High-profile former Apple employees helping unionization efforts, as Deirdre O’Brien ‘listening’

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At least two high-profile former Apple employees are assisting the unionization efforts of retail store employees, with additional advice from Google walkout organizers.

Former Apple software engineer Cher Scarlett, who organized a pay survey when she worked for the company, played a key role in the formation of Fruit Stand Workers United at the Grand Central Apple Store …

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Apple’s anti-union talking points revealed in leaked memo: ‘fewer opportunities’ for promotion, more

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As employees at a growing number of Apple Store locations around the United States explore unionization options, Apple is ramping up its push to quell those attempts. A leaked memo obtained by Vice reveals the anti-union talking points that Apple has distributed to retail store leaders in an effort to dissuade their employees from unionizing.

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Apple Store unions could represent an opportunity for Apple, not a threat

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We’ve been seeing growing interest in the formation of Apple Store unions by retail staff, frustrated by stagnant wages at a time of rising inflation, or other working conditions issues.

The prospect of unionization is one which often fills management with fear. This isn’t surprising given the confrontational nature of most management-union relationships. But there is a much more cooperative model out there, and Apple currently has a golden opportunity to adopt it …

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NYC Apple Store employees want $30/hour minimum wage as part of union organizing effort

After learning about Apple retail employees at the Grand Central store in NYC starting the process towards unionizing this weekend, new details have been shared about the group’s goals. Along with seeking improved working conditions, more vacation time, and better retirement options, the group is looking to secure a minimum wage of $30/hour.

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Apple Store employees at flagship NYC location take first steps towards unionizing

Workers at one of Apple’s flagship retail locations in New York City are taking the first steps to unionize. As first reported by The Washington Post this weekend, workers at the Apple Store located in Grand Central Terminal are now collecting signatures to begin the unionization process. If successful, this would mark the first time that Apple Store employees have unionized.

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Apple gift card scam gets criminals $1.5M and a federal prison sentence

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We’re used to hearing of Apple gift card scams where fraudsters trick victims into buying gift cards for “release fees” for fictitious fortunes, or as “fines” to avoid arrest for tax evasion – but a pair of criminals found a clever way to generate $1.5M worth of gift cards.

Or more accurately, the method was clever, but the way they spent the cards was dumb …

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Photos of spectacular Al Maryah Island Apple Store; unique Creativity Within sessions [Video]

Al Maryah Island Apple Store photos

Apple has shared photos of its spectacular new Al Maryah Island Apple Store, ahead of tomorrow’s opening. Vlogger Emkwan has also posted a video tour.

The latest Abu Dhabi store has a dramatic water feature, blurs the boundary between interior and exterior, has a golden carbon fiber roof, and offers panoramic views of the skyline …

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