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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Today at Apple and Made in LDN celebrate a summer of virtual creativity in new films

Young creatives in London made the best of a quarantine summer with Today at Apple and Made in LDN, the ongoing program that brings new opportunities to aspiring artists. To wrap up the year, Apple and the Mayor of London’s Office are celebrating youth creativity with short films that document Made in LDN virtual sessions.

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Deirdre O’Brien: Balancing virtual and in-person experiences is key to leveraging pandemic learnings

Deirdre O’Brien, Apple’s senior vice president of Retail + People, spoke today at Fortune Brainstorm Tech, a virtual conference featuring leaders in the technology and media industries. During the interview, O’Brien reflected on the unprecedented challenges Apple’s teams continue to navigate during the pandemic.

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PSA: Apple Store app may be confusing for order tracking, Apple sending address confirmation emails

If you’ve recently made some Apple purchases and are eagerly awaiting their arrival, the status shown on the Apple Store app or Apple’s website might be a bit confusing or even alarming in some cases. Notably, if UPS or FedEx is having trouble with your delivery, Apple is also sending out address confirmation emails.

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von Holzhausen debuts new vegan-leather Apple Watch and MacBook accessories at Apple Stores

von Holzhausen, a company from Vicki von Holzhausen (the wife of Franz, Tesla’s Chief Design executive) is reimagining leather goods by making them 100% vegan and sustainable without giving up the look and feel of premium leather. Now von Holzhausen has debuted its sharp MacBook and Apple Watch accessories at the Apple Store.

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Apple partners with Ron Johnson’s Enjoy on personalized delivery with setup for iPhone 12

Apple is offering fast and free delivery with setup on some of its latest products including iPhone 12. The personalized service is available in select cities when you buy directly on Apple.com or through the Apple Store app. Delivery with Setup is a partnership with Enjoy, the mobile retail store startup founded by former Apple SVP Ron Johnson.

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Nanoleaf debuts HomeKit Essentials Bulb and Lightstrip with HomePod mini-supported Thread as Apple Store exclusives

Shortly after unveiling its HomeKit-enabled Shapes Triangles and Mini Triangles in October, Nanoleaf has debuted its new Essentials Smart Color Changing LED Bulb and LED Lightstrip. The new products will launch exclusively at Apple, don’t require a hub, and have compelling features like HomeKit and Thread support.

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Apple unveils holiday gift guide featuring iPhone 12 and more, opens holiday return window

Apple holiday gift guide 2020

Apple has launched its 2020 holiday gift guide in the US and some other countries just after its November Apple Silicon Mac event today. The launch comes a bit earlier than in past years and features Apple’s latest releases like the iPhone 12 lineup, Apple Watch Series 6 and SE, AirPods, the new Apple Silicon MacBooks, accessories, and more. Apple has also shared this season’s extended holiday return period.

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