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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Store and office closures in China due to coronavirus to extend a few more days than first expected

Apple Store China

We learned earlier this morning via an email to Apple employees affected by the store and office closures due to coronavirus that the re-opening date of February 10 would likely be pushed back. Now Apple has shared more details that the new plan is to open most stores and offices late next week (via Bloomberg).


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Black Girl Fest Academy and Today at Apple help London students grow their communities

Photo: Black Girl Festival

At Apple Regent Street in London, groups of young women are gathering together to equip themselves with creativity and confidence. These women are part of Black Girl Fest Academy, a new program developed in association with Today at Apple and supported by mayor of London Sadiq Khan. The academy kicked off in late January and runs for seven months.


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Coronavirus latest: Apple Stores in China unlikely to re-open on February 10

Apple Stores in China unlikely to re-open on time

Apple Stores in China were closed on February 1st in response to the coronavirus, with the company stating that they would remain so through February 9. Store webpages say that they will re-open on Monday, but a memo to local staff from retail and people head Deidre O’Brien suggests this is now unlikely.

The Chinese government had suggested February 10 as the date on which businesses would resume operations, but it appears Apple may take a two-stage approach…


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Apple closing all retail stores and offices in China through February 9 due to coronavirus

Apple announced this morning that it is closing all retail stores and corporate offices in mainland China as a precautionary measure due to current coronavirus situation.

In a statement to Bloomberg, Apple said its thoughts are with those affected and its decision to temporarily close stores is based on the latest advice from health experts.


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Khalid joins Today at Apple for new Music Lab: Remix sessions

Today at Apple’s collaboration with top Apple Music artists is returning with new creative music events at Apple Stores across the world. The first for 2020 is a Music Lab: Remix session featuring Khalid.

Beginning January 29, Apple Store visitors can register to get hands-on with Khalid X Disclosure’s upcoming single “Know Your Worth,” and learn how to create their own remix using GarageBand on iPhone. Like all Today at Apple events, Music Lab: Remix Khalid is free to attend.


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Today at Apple in 2019: Exploring a year of new experiences

Today at Apple

2019 was a flourishing year for Today at Apple, the program of creative sessions held every day at every Apple Store. New and upgraded stores brought the best Today at Apple experience to more customers than ever before. Artist collaborations and immersive new sessions drove awareness of Apple’s best free resource. And at the heart of it all was a team of Creative Pros inspiring a global community of creators.


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Apple Stores in 2019: The top new architecture and innovative designs

Apple Store Architecture

Just over four years ago, Apple began rolling out a new generation of retail stores across the world. The idea was straightforward but challenging: Apple Stores should be spaces conducive to creative experiences — spaces for communities to gather. Over 200 redesigned stores later, Apple has learned how to express its values through architecture. Each new space builds on the last with refined ideas, designs, materials, and fixtures.


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