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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Brompton Road store features curved and mirrored ceilings, 200 staff, world-first flooring

Apple Brompton Road | Frontage, with floor-to-ceiling arched windows

A preview of the new Apple Brompton Road store in London’s upmarket Knightsbridge shopping area shows off both the unique features of the space itself, and a number of Apple Store firsts. The store will be the fifth one in London, and the third flagship, alongside Covent Garden and Regent Street.

The store opens on Thursday, but the company has today previewed the space, with a series of photos and notable elements …

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Apple Store Time Machine app transports you to opening day at four iconic locations with stunning detail

Apple Store Time Machine

Ever wonder what the most iconic Apple Stores like the very first location, Apple Fifth Avenue, and Infinite Loop were like for their grand openings? Or maybe you were there and want to revisit the magic? Apple Retail aficionado Michael Steeber has put together his most impressive project yet, Apple Store Time Machine. It’s an amazingly immersive Mac app to experience and explore the most significant Apple Stores in incredible detail, exactly how they were on their grand openings.

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Apple Store robbery at London’s flagship Covent Garden store; customers robbed too

An Apple Store robbery at London’s flagship Covent Garden store yesterday saw ‘at least’ 10 masked raiders steal thousands of pounds worth of products in a daylight raid. One report claimed that the robbers were armed.

Video footage captured from inside the store shows criminals fleeing, and one section of the clip shows a security guard grappling with a man outside the store.

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Apple Brompton Road store to open close to London’s Harrods, with ‘fantastical AR realm’

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London is to get a third flagship Apple Store, this one very close to the world-famous Harrods department store. Apple Brompton Road is located at a suitably prestigious location, which the Royal Institute of British Architects refers to as “the gateway to Knightsbridge.”

Knightsbridge is an upscale shopping area with many designer stores. These include Christian Louboutin, Gucci, Hermes, Jimmy Choo, and more. The store is directly opposite Harvey Nichols, another very well-known upmarket department store.

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Apple Back to School FAQ: Who’s eligible, can parents buy, which devices, best time to buy?

Apple Back to School FAQ

The Apple Back to School promo has officially launched with the main change being the shift from free AirPods to a $150 gift card. Here’s a detailed look at everyone who is eligible (more than students and teachers/professors), how parents can use it, limits on the promo, how long it runs, which devices are included, and the best time to buy.

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Grand Central Apple Store union efforts receive backing from Communications Workers of America

The Communications Workers of America (CWA) is now supporting union organizing efforts at Apple’s Grand Central Station Store in New York City. Together with Fruit Stand Workers United (FSWU), the CWA and Workers United will help the flagship store in its ongoing work to form a union. In a press release, it was stated that Workers United is also the union behind the Starbucks Workers United campaign.

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Apple Store union movement reaches the UK; Glasgow store first, ‘many other stores’ interested

Apple Store union | Glasgow store at dusk

The Apple Store union movement has now crossed the Atlantic, as staff at an Apple Store in Glasgow, Scotland, have joined a union representing retail and other workers across the UK.

The union says that there is a huge disconnect between Apple’s claimed values and its treatment of retail staff …

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Apple Store pay increasing, as video dramatically steps up anti-unionization fight

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Apple Store pay is to be significantly increased as part of the company’s fight against unionization of retail store employees. Starting pay is being increased by almost 50% over 2018 levels.

The move follows an aggressive anti-union video by retail chief Deirdre O’Brien. The video, lasting over six minutes, was almost entirely focused on anti-union messaging …

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Atlanta retail employees accuse Apple of union busting, possibly breaking labor laws

apple union busting atlanta

Last month, Apple Store employees in Atlanta began the process of unionizing; today those same employees are accusing the tech giant of union busting. The Communications Workers of America is accusing Apple of violating the National Labor Relations Act. The company has been reportedly holding captive audience meetings to counter an ongoing union drive at the Cumberland Mall store.

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High-profile former Apple employees helping unionization efforts, as Deirdre O’Brien ‘listening’

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At least two high-profile former Apple employees are assisting the unionization efforts of retail store employees, with additional advice from Google walkout organizers.

Former Apple software engineer Cher Scarlett, who organized a pay survey when she worked for the company, played a key role in the formation of Fruit Stand Workers United at the Grand Central Apple Store …

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